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Opiniones de Scandic Copenhagen

4 out of 5
Scandic Copenhagen
Vester Søgade 6, Copenhagen

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 606 de 1545 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 587 de 1545 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 245 de 1545 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 1545 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1545 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Jorge Francisco

Se hospedó 3 noches en marzo de 2024
Respuesta de Steen, el 5 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Ernest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Steen, el 31 ene. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Aceptable

Mauricio

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Dos veces pedimos servicio a la habitación y nunca limpiaron tuvimos que hacer upgrade cuarto standard es demasiado pequeño
Se hospedó 3 noches en agosto de 2023
Respuesta de Niklas, el 22 ago. 2023
Hello Mauricio! I am sorry to hear you had a bad experience with our cleaning service. We have taken your review into consideration.Kind Regards, Scandic Copenhagen

2/10 Terrible

Margoth

Se hospedó 3 noches en julio de 2023
Respuesta de Steen, el 17 jul. 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Elena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022
Respuesta de steen, el 29 nov. 2022
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location ,Food,Room,Employee is Excellent.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cristina

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Habitación, cama y baño pequeños. Excelentes vistas de la ciudad Desayuno bueno. Lo catalogaría como un 3 estrellas
Se hospedó 3 noches en agosto de 2022
Respuesta de Reception., el 6 sept. 2022
Dear Cristina,Thank you for your feedback, it is much appreciated.Have a great day.Best regards,reception.

8/10 Bueno

jesus garza

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación Pero la caja fuerte no funcionaba , la reporte varias veces y no acudieron a repararla
Se hospedó 2 noches en agosto de 2022
Respuesta de Reception., el 15 ago. 2022
Dear Jesus, Thank you for your feedback, it is much appreciated. Have a great day. Best regards.

6/10 Aceptable

José

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Fue una lástima que no funcionara el aire acondicionado de la habitación, solicitamos que se reparar y No nos hicieron caso, a pesar que el personal era muy atento
Se hospedó 2 noches en junio de 2022
Respuesta de Reception, el 23 jun. 2022
Dear Jose. Thank you for your feedback. Have a great day. Best regards.

10/10 Excelente

Nidia

Viaje en pareja
La ubicación es buena. Los desayunos son excelentes
Se hospedó 2 noches en junio de 2022
Respuesta de Reception, el 16 jun. 2022
Dear Nidia. Thank you for your feedback. We hope to see you again. Best regards.

8/10 Bueno

MARIA ELENA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No me gustó lo pequeña que era el espacio de la ducha y lo pequeña que era la mampara. Aún después de ducharme con cuidado, el agua acababa por todo el suelo del baño.
Se hospedó 4 noches en mayo de 2022
Respuesta de Reception, el 23 jun. 2022
Dear Maria. Thank you for your feedback. Have a great day. Best regards.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Esta en un zona muy céntrica, cerca de la estación central. Y muy cómoda para ir a todas la distintas zonas de Copenaghe.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Yamil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place close to the centrum
Se hospedó 7 noches en septiembre de 2021

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming and helpful staff, clean room and bathroom, close to trains but not on top of the tracks, quiet. Good view from our room. Excellent breakfast. Limited selection at the restaurant at other times but lots of nearby options. Aircon struggled on mildly warm days. Would stay again.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Brittany

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was absolutely stunning. The staff was very pleasant and helpful.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful people
Se hospedó 3 noches en mayo de 2024
Respuesta de Paula, el 25 may. 2024
Thank you for your feedback Jean, I am happy to read that you enjoyed your stay. Best regards,

10/10 Excelente

Bryan

Se hospedó 5 noches en mayo de 2024
Respuesta de Steen, el 25 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had fantastic city views from our rooms and it was easy to get round the hotel. The breakfast was very good and the staff were very helpful. Really enjoyed the stay and will go back as we have relatives in Denmark. Thank you.
Se hospedó 3 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Maria

Viaje en pareja, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Xxxx
Se hospedó 2 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Claus

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent breakfast included
Se hospedó 2 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

4/10 Malo

James

Viaje en grupo
No le gustó: Servicios
Room was absolutely tiny. They only service your room if you book this in advance and not as a matter of course. This meant that even when I requested clean towels from the chamber maid she said I had to book this request with reception annd couldn’t give me the clean towels (!). It was extremely expensive. The decoration is tired (it was the same as when I stayed here ten years ago). They asked me on arrival if I wanted to upgrade for a further £ amount because the room they had allocated me was tiny (!). Breakfast was disorganised and chaotic and not much variety or choice.
Se hospedó 5 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en mayo de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Sylvie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel confortable proche des transports en communs. Je recommande
Se hospedó 4 noches en mayo de 2024
Respuesta de Steen, el 13 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Benjamin, Bracken Ridge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay at the Scandic Copenhagen. Close to walk to Central Station, local parks and businesses. Buffet breakfast was amazing, great views to watch people passing by. Only suggestion would be to equip the room with a small fridge.
Se hospedó 3 noches en mayo de 2024
Respuesta de Sedef, el 11 may. 2024
Thank you for your feedback. We hope to see you again one day.Best regards Scandic Copenhagen

10/10 Excelente

Lidia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is an easy 5 minute walk to Tivoli Gardens, and van easy walk to Vesterbro, Nyhavn, shopping in Stroget. The continental breakfast has many delicious choices, from crepes with milk or dark chocolate, or jam, to robust breads, eggs, meats (even liver pâté!), Danish cheeses, croissants, fresh fruit amd yogurts!
Se hospedó 2 noches en mayo de 2024
Respuesta de Steen, el 9 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Steven John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very comfortable and clean. A lovely view across the lake from the 10th floor. Breakfast was really nice with a wide variety of hot and cold food, including Danish meats and cheese and a waffle maker. When we were checking out we went to use the lockers downstairs to store our luggage. After we paid, the locker that opened was already full of someone else’s luggage. The staff were helpful in sorting it out and storing our luggage for us, but it isn’t great that the automatic lockers can go wrong in this way.
Se hospedó 4 noches en mayo de 2024
Respuesta de Steen, el 9 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is amazing, the hotel is really cozy and easy to reach from the Central station. It has a good position to reach the city centre in a while!
Se hospedó 4 noches en abril de 2024
Respuesta de Niklas Mølgård, el 4 may. 2024
Hello Laura,Thank you for your review! We are very happy to hear you enjoyed our breakfast, the accommodation and our location in the heart of Copenhagen. We hope to see you again some time in the future :-)Best regards, Niklas MølgårdScandic Copenhagen Reception

4/10 Malo

Paige Marie

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel should only be a 3-star at absolute most. "Double" room was tiny with the bed up against the wall and a tiny pillow half the width of a normal pillow. Curtains were too small for the window. The rooms have no extra comfort features (e.g. no mini fridge, not even a box of tissues) but they offer to upgrade you at check-in .. for a fee!! Additionally, the room was filthy, gritty bits all over the floor. We even found a booger wiped on the wall next to the bed - beware occupants of room 727. Had high hopes based on previous reviews but would not recommend.
Se hospedó 3 noches en abril de 2024
Respuesta de Niklas Mølgård., el 4 may. 2024
Dear Paige MarieWe extend our sincerest apologies for the disappointing experience you encountered during your recent stay at Scandic Copenhagen. It deeply troubles us to learn that your expectations were not met, and for this, we are truly sorry.Your feedback regarding the amenities of the room, as well as the cleanliness issues you encountered, is of utmost concern to us. We strive to provide our guests with comfortable accommodations and impeccable service, and it is disheartening to hear that we fell short in this instance. Rest assured, your comments have been shared with our housekeeping for immediate action to prevent such occurrences in the future.We understand the frustration caused by the lack of comfort features in your room and the offer for an upgrade at an additional cost. Your feedback highlights areas where we can improve our offerings and communication with our guests. We will review our policies and procedures to ensure that we provide transparent and fair options for our guests to enhance their stay.Please accept our sincere apologies for any inconvenience caused, and know that we take your feedback seriously as we continually strive to enhance the guest experience at Scandic Copenhagen. We would be grateful for the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Best regards,Niklas MølgårdScandic Copenhagen Reception

10/10 Excelente

Patrick Marcus

Se hospedó 4 noches en abril de 2024
Respuesta de Steen, el 21 may. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Angela, Allen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Sedef, el 1 may. 2024
Dear Angela. thank you for your review. We hope to see you again in the future!

8/10 Bueno

Giorgio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything Is as expected
Se hospedó 3 noches en febrero de 2024
Respuesta de Paula, el 28 abr. 2024
Thank you Giorgio for leaving us a review and staying with us!

8/10 Bueno

Nathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel, staff a little pushy on the upsell at check-in, well kept hotel. Booking breakfast times seems a little archaic but always a good selection available. Very convenient location wise and hotel clean throughout. Would stay again.
Se hospedó 4 noches en abril de 2024
Respuesta de Paula - Reception, el 27 abr. 2024
Dear NathanThank you for leaving us a feedback. I am happy to read that you enjoyed your stay. We decided to have a booking system for breakfast, in order to give the best service as possible when we are fully booked. We hope to see you again in the future. Best regards,

8/10 Bueno

Iolanda

Le gustó: Limpieza y condiciones de la propiedad
Confortevole
Se hospedó 2 noches en abril de 2024
Respuesta de Steen, el 22 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Inge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de Steen, el 22 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Aceptable

Carron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing to write home about. Rooms are spacious but not particularly comfortable. Standard rooms have no hand cream/body lotion (essential as water is soooo hard) or tea/coffee making facilities which is disappointing. Restaurant however does very good food. Bar prices are exorbitantly.
Se hospedó 5 noches en abril de 2024
Respuesta de Steen, el 20 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Aceptable

Gaia

Le gustó: Condiciones de la propiedad
Consiglio questa struttura, ma il personale potrebbe migliorare nel servizio e rispettare ciò che compare su Expedia nel momento dell acquisto concerne a cosa è incluso nella camera(es.bollitore,set di cortesia..) Posizione ottima e colazione abbondante.
Se hospedó 3 noches en abril de 2024
Respuesta de front desk, el 16 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regards Scandic Copenhagen

8/10 Bueno

Paula

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice hotel in a good location, close to Tivoli and 10 min walk to central area but still needed to get subway to other areas. Nice breakfast and rooms do the job, shame no pool or entertainment for kids.
Se hospedó 3 noches en abril de 2024
Respuesta de Sedef, el 16 abr. 2024
Thank you for your feedback and time taken to answer.We hope to see you again one day.Best regards Scandic Copenhagen

8/10 Bueno

Hidehiko

Viaje de negocios
Le gustó: Limpieza y servicio y personal
It was a nice viewing
Se hospedó 3 noches en abril de 2024
Respuesta de Paula - Reception, el 18 abr. 2024
Dear HideikoThank you for staying with us and for a nice feedback! I am glad to see that you enjoyed it. Best regards,

8/10 Bueno

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, very convenient location for central Copenhagen and easy to get around. Staff all pleasant and friendly, breakfast very good. The only thing that would have made it better is if they had tea/coffee in the rooms
Se hospedó 4 noches en abril de 2024
Respuesta de Paula - Reception, el 13 abr. 2024
Dear Catherine, thank you for your feedback. We have different types of rooms and the ones with coffee and tea included are our superior and suites rooms. We hope to welcome you one more time :) Best regards,

4/10 Malo

Tsukasa

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
I stayed there for 5 days. The room service was inadequate considering the price. The sheets were not changed and trash was left piled up.
Se hospedó 5 noches en abril de 2024
Respuesta de Paula - Reception, el 13 abr. 2024
Dear Tsukasa, Thank you for your feedback.I am sorry to read that you had an unpleasant experience. We are an ecofriendly hotel and we have introduced "cleaning under request". Guests are informed about this upon arrival and there is a QR code in the rooms and elevators to be able to book it. For a future reservation, you are welcome to call us at any time and we will be happy to help to book a cleaning or change to another room if necessary. Best regards,

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great stay with friendly staff and nice sized room. A plus is the fantastic breakfast..one of the best buffet breakfasts I've ever had
Se hospedó 3 noches en abril de 2024
Respuesta de Steen, el 10 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Eunice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Steen, el 10 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is very close to the train station, clean, warm during the winter.
Se hospedó 4 noches en marzo de 2024
Respuesta de Steen, el 5 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Bueno

Nick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Steen, el 5 abr. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Janice

Viaje en grupo
Very pleasant stay at Scandic Copenhagen friendly helpful staff spacious room great view central location and amazing breakfast
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 20 mar. 2024
Dear Janice,Thank you for your feedback, it is highly appreciated.Best regards,

4/10 Malo

YUYA

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
アメニティがトイレットペーパー、シャンプー、リンスのみ。ティッシュも無いです。あとはコップ、ハンガー、ドライヤー、金庫ぐらいです。 ポットやスリッパ、歯ブラシ、ひげ剃り、その他はなんにもありません。 仕事で仕方なく予約しましたが、一泊３万近く払って、あのクオリティは日本人からしたらあり得ないと思います。 部屋も狭いし、サービス、設備も最小限。 朝食のレベルも日本の5000円〜8000円のビジネスホテルレベル。物価の違いが片付けて良いものか・・・。
Se hospedó 3 noches en marzo de 2024
Respuesta de Reception, el 14 mar. 2024
Hi,Thank you for your feedback.I am not sure i understand your question ?

6/10 Aceptable

Fabio

Se hospedó 4 noches en marzo de 2024
Respuesta de Steen, el 29 mar. 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excelente

Jan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfekt som altid
Som altid en fornøjelse at bo på scandic ved Sct Jørgens sø - centralt og tæt på hovedbanen, og alting er altid i orden.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sedef, el 27 feb. 2024
Hej Jan. Tak fordi du taget dig tid og give en review af dit ophold. Vi er glade at høre at du kunne lide vores hotel og vi ser frem til at byde dig velkommen en anden gang! De bedste hilsen,Scandic Copenhagen

8/10 Bueno

Marlene

Se hospedó 1 noche en febrero de 2024
Respuesta de Sedef, el 28 feb. 2024
Dear Marlene Thank you for taking the time to leave us a review, highly appreciated it! We are happy to see that you had a great stay with us and we hope to see you again in the future. Best regards from Reception team