The driver side mirror of our car was damaged during valet parking, we didn't notice it when we left, and they didn't notice us about it.
Fei
2023 年 6 月入住 2 晚
10/10 超赞
DANIEL
与配偶出行
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施
Top notch hotel. Room was so luxurious
DANIEL
2024 年 5 月入住 1 晚
10/10 超赞
Derek,Elk Grove
2024年05月30日
满意:清洁度、员工和服务、住宿条件和设施
Derek
2024 年 5 月入住 2 晚
10/10 超赞
DANIEL
与配偶出行
2024年05月29日
满意:服务设施
One of the nicest Hotels i've stayed in. Everything was top notch
DANIEL
2024 年 5 月入住 2 晚
6/10 一般
Jennifer
与家人及幼儿出行
2024年05月29日
满意:员工和服务
Read the fine print before booking ANYTHING on Expedia Hotels. I expected to pay around $1,850 for the length of my stay. However, I ended up paying close to $2,200 because of two types of taxes and resort fees for every day. Oh and the tax changed based on the date. The fine print does say tax not included, but it does NOT say the hotel charges multiple tax rates. Did not have this problem with Hotel.com.
Jennifer
2024 年 5 月入住 3 晚
10/10 超赞
Lakeshia
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was comfy. The room was very clean. We walked in the bathroom and could smell bleach which is a good thing. Housekeeping was so nice. We asked for a fan and they found one for us.
The location was convenient. Everything was walking distance or you could take the trolley for free to Fisherman's Wharf.
The restaurant makes the best breakfast sandwich. The restaurant staff was attentive and nice. The restaurant was very clean.
The only drawback was that we stayed in room 262. It faced the street. So on Saturday night it was so loud that we didn't get much sleep. Do not stay in a room that faces the street. The next day was quiet and we were well rested.
All the staff was nice and helpful. From the valet to the bellman.
Lakeshia
2024 年 5 月入住 2 晚
10/10 超赞
Sabina
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were very comfortable and clean. Bathrooms were big and had very thick long bath towels
Sabina
2024 年 5 月入住 2 晚
10/10 超赞
Eduardo
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Staff is very nice. Place is awesome.
Eduardo
2024 年 5 月入住 1 晚
10/10 超赞
Kasia
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful
Kasia
2024 年 5 月入住 1 晚
10/10 超赞
Isabella
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brought our 9 month old baby here for her first over night trip, everyone was very accommodating snd friendly. Highly recommend dining at their restaurant for breakfast the next morning! They were also able to allow us to check in super early which was great for the baby to take naps in between going to the aquarium and other activities.