First room we were given had not been cleaned. The bed was not made and it appeared there were people in this room still. Not many English speaking/understanding from many employees. Other than the attached mall, which is empty like our American malls, there is no place within walking distance, to eat! Went to the pool one day, around 12:30pm, and we were advised the pool bar didnt open until 2pm, when it clearly states in several places that they open earlier (I believe I read that pool opens at 8am, with pool bar opening at 10am). Next time I will choose a better hotel.