Find Smoking Hotels in Playacar, Playa del Carmen

"Todo excelente sin queja alguna pero si es necesario tener un vehículo a la puerta para mínimo ir al súper ya que todo queda retirado desde esa ubicación para hacerlo caminando"

"Very simple, clean and quiet hotel with great location."

"Older building and condos are a bit dated but very clean and quiet and very close to main entertainment district. Pool is also very nice and swim up bar is fun when open."

"Overall good value for the money, but the management gave up on the beach upkeep. Seaweed is a known problem in Mexico but in most places hotel at least tries to clean it up. We were hoping to spend some time on the beach but were quite disappointed. Also, Palace Elite is VERY pushy in offering their membership, which completely smashed our desire to come back to any Palace hotels. "

"Love this property and I've stayed here multiple times per year since 2018. I had an unfortunate experience this last trip, with the front desk guy, who basically harassed me by text message after I departed, because I didn't tip him for holding my cell phone at the front desk when I left it in the room after check out. He was new(er) to the team and I don't know what staffing changes they have had there...but that left a very sour taste in my mouth and I don't know if I will ever return to...

"Not a lot of food options, hard to get into restaurants and the buffet food was not good. Had issues with AC in one of the rooms the first two days, got up to 86 degrees. Wish the resort had transportation options since there was limited dining. We had to get a taxi and go into town to get some food. Overall staff was great and facility was nice. "

"Excellent "

"Beautiful and everything you need in one place"

"We arrived and were informed with zero notice that the condo has maintenance issues (no explanation of what exactly the problem was) and they would be placing us in another sister unit 30 blocks north Plaza Paraiso. Was told it would only be for a night or 2, then 4-5 days, then our whole 10 day trip. Very unhappy with sister property. Very unhappy with property severe lack of communication. Went by the property and others staying there - feel confident overbooked and just put us wherever...