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Samba Vallarta - All Inclusive

3.5 star property
Family fun at the shore

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Samba Vallarta - All Inclusive

Outdoor pool, pool umbrellas
Front of property
Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Food court
Lobby sitting area
Reviews
7.6

Good

Popular amenities

  • All inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • 24/7 front desk24/7 front desk24/7 front desk
  • Pool
The price is $188
$229 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
Av. Costera y Playa S/N, Nuevo Vallarta, NAY, 63732
  • Popular LocationNuevo Vallarta Beach5 min drive
  • Popular LocationVallarta Adventures7 min drive
  • Popular LocationNayar Vidanta Golf8 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)21 min drive
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Double, with terrace

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite Double, with terrace

Highlights

Balcony
Separate sitting area
Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 678 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, with balcony

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, with balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite 1 King, with terrace

Suite 1 King, with terrace | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite 1 King, with terrace

Highlights

Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King Room, with Balcony

Standard King Room, with Balcony | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard King Room, with Balcony

Highlights

Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double Ocean Front

View from room

Junior Suite Double Ocean Front

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Ocean Front

Junior Suite King Ocean Front | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite King Ocean Front

Highlights

Air conditioning
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard With Balcony

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Standard With Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Standard

7.5/10 Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite Junior

10/10 Exceptional
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Junior With Sea View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Junior With Sea View

  • Sea view
  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

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About the neighborhood

Nuevo Vallarta

Located in Nuevo Vallarta, Samba Vallarta - All Inclusive is on the beach. Vallarta Adventures and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Nuevo Vallarta Beach. Traveling with kids? Consider Los Arroyos Verdes, or check out an event or a game at Act ll Entertainment Stages. Spend some time exploring the area's activities, including golfing.
Visit our Nuevo Vallarta travel guideOpens in a new window

What's nearby

  • Flamingos Golf Club - 3 min drive
  • Nuevo Vallarta Beach - 5 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • Don Rafael - 8 min walk
  • La Botana - 9 min walk
  • Samba Vallarta by Emporio Hotel - 1 min walk
  • Riu Palace Piano Bar - 14 min walk
  • Reflect Krystal Sky Bar - 14 min walk

About this property

Samba Vallarta - All Inclusive

All-inclusive family-friendly property by the ocean
You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Samba Vallarta - All Inclusive. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include basketball, horseback riding, and volleyball. Free WiFi in public areas is available to all guests, along with shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Bike rentals, self parking (surcharge), and 1 meeting room
  • Wedding services, a front-desk safe, and smoke-free premises
  • A gift shop, tour/ticket assistance, and beach towels
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 183 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 200 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Cristal
  • El Mexicano
  • La Hacienda
  • Venezian

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 237 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Pay movies
  • Plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Self parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Samba All Inclusive
Samba Vallarta
Samba Vallarta All Inclusive
Hotel Samba Vallarta
Samba Vallarta All Inclusive Hotel Nuevo Vallarta
Samba Vallarta Hotel
Samba Vallarta Pueblo Bonito
Samba Vallarta All Inclusive All-inclusive property
Samba Vallarta Hotel
Samba Hotel
Hotel Samba Vallarta Nuevo Vallarta
Nuevo Vallarta Samba Vallarta Hotel
Hotel Samba Vallarta
Samba Vallarta Nuevo Vallarta
Samba Vallarta All Inclusive
Samba
Samba Vallarta All Inclusive All-inclusive property
Samba All Inclusive All-inclusive property
Samba Vallarta All Inclusive
Samba All Inclusive
All-inclusive property Samba Vallarta- All Inclusive
Samba Vallarta- All Inclusive Nuevo Vallarta
Samba Vallarta
Samba Inclusive Inclusive
Samba Vallarta All Inclusive
Samba Vallarta - All Inclusive Nuevo Vallarta
Samba Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Samba Vallarta - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Samba Vallarta - All Inclusive?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Samba Vallarta - All Inclusive on Jun 2, 2024 start from $188.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Samba Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Samba Vallarta - All Inclusive?

Self parking is available for MXN 200 per day.

What time is check-in at Samba Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Samba Vallarta - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Samba Vallarta - All Inclusive?

Yes, the property is all-inclusive. Activities include surfing/body boarding, bicycling, soccer, and more.

Where is Samba Vallarta - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 mi (3 km).

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 883 reviews" "
Rating 8 - Good. 317 out of 883 reviews" "
Rating 6 - Okay. 172 out of 883 reviews" "
Rating 4 - Poor. 83 out of 883 reviews" "
Rating 2 - Terrible. 53 out of 883 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Monica R

Traveled with family
They tried to give me a double bed room when I paid for a King room and the AC leaked the third day, phone kept ringing in the room. I’d recommend hiring a translator.
Stayed 8 nights in Apr 2024

10/10 Excellent

Cynthia Yvonne

Traveled with group
Liked: Cleanliness, staff & service, amenities
All the staff are so wonderful, year after year. Special thanks to Salvador for always making us feel at home and part of the family. This was my 5th stay (2nd for 2024), and I can’t wait to return.
Stayed 6 nights in Apr 2024

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service
Building is very outdated
Stayed 6 nights in Apr 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The property looked as if it was once well kept but that is not the case anymore. The pictures on the website are deceiving and make the pool amd kids park look bigger than they actually are. The first meal(dinner) was clearly the food recycled from lunch. This was confirmed when many of the same dishes were served at breakfast the next morning. As a result of this my wofe got food poisoning and was ill for two days. When I went to get water for her I was informed that bottles of water were not included with the "all-inclusive" and I was forced to pay for water for my sick wife. We decided to move to a better resort after less than 24 hours. At no point in dealing with the staff was I asked why we were leaving or offered anything resembling an apology. The resort refused any sort of refund despite the fact that we were there for less than 24 hours of a seven night stay. Needless to say do not go to this resort. It is over priced for the terrible quality.
Stayed 7 nights in Mar 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Older property, staff was decent. Very musty on arrival, but turned on A/C and got a bit better. Room very dated and taps all leaked - some things clearly not cleaned between guests. Lights in room left much to be desired. No balcony. Beds were comfortable. Overall it was ok, no great value for the $$ paid to stay but location was good and the grounds are beautiful. Pools good. Worked for what we needed. Def a 2 maybe 2.5 star.
Stayed 2 nights in Mar 2024

2/10 Terrible

BERTHA, MORENO VALLYE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food es terrible
Stayed 3 nights in Mar 2024

4/10 Poor

Giuseppe

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was very clean but needs a renovation badly No hit water taps wirn out cant turn off wster without a fight Staff were anazing and the food was good and they kept the place very clean everywhere
Stayed 3 nights in Mar 2024

10/10 Excellent

Heather, bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property for my family of 5. The staff are above and beyond. Buffet is always serviceable. Love the pools and beach access.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach! Great with the kids (9 and 8), very friendly Had a great time!
Stayed 7 nights in Mar 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience!! The Staff is so friendly and accommodating! Property is immaculate! My family and I really enjoyed our stay!! Thank you!! We made the best memories!
Stayed 5 nights in Mar 2024

4/10 Poor

Terry

Our problems began when we arrived at the front desk and learned that our Expedia reservation was not acceptable. The front desk staff were unhelpful and indifferent. Only when we called for the manager did anything get resolved. We found the room and the pool area to be good. The staff were excellent and friendly. The buffet however was bland overheated and overcooked. On one occasion at the food station near the pool our hamburger was raw and had to be returned. The second attempt was also undercooked. Both of us got sick during our stay while taking all precautions. It's hard to determine the cause. The activities at the pool were good and the evening entertainment was okay. Overall we would not recommend the Samba.
Stayed 8 nights in Jan 2024

10/10 Excellent

Steven John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Family friendly for children. Activities all day.
Stayed 6 nights in Feb 2024

8/10 Good

EUGENE

Traveled with partner
Liked: Cleanliness, staff & service
The property is over 40 years old so gardens and greenery is well established and beautiful. There are many different types of birds and also many iguana's on the grounds which I think are really cool. We have used this resort for many years because it is small, the staff is awesome and it is a quiet family oriented option. we love it.
Stayed 15 nights in Feb 2024

10/10 Excellent

Katelynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Older resort but kept nice and clean. Great place for families as it's a smaller resort and easy to get around.
Stayed 7 nights in Feb 2024

10/10 Excellent

Althea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic for families with young kids. We have two kids ages 3 and 5 and the pool set up is perfect for kids of these ages (as well there are pools for older ages, I should mention). There is a shallow little kids pool and waterslide as well as a larger, slightly deeper pool and waterslide set up for the older kids. The Kids Club was also excellent with fun crafts and activities for the kids to do. Really, really nice grounds and although we only made it to one nighttime show, it was excellent and family friendly as well. Great, quiet location in Nuevo Vallarta.
Stayed 3 nights in Feb 2024

8/10 Good

jenna rene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The staff were very nice and accommodating. Great access to the beach or lounge by the pool. They had plenty of dining options but we found the buffet to be the best! Salvador and Bruno at the bar were extra friendly and provided great service!
Stayed 3 nights in Feb 2024

6/10 Okay

Bradford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is old needs work. Food was okay and the staff excellent. Very small resort not crazy busy. Was fun being there with family and grandsons. Would not return. Nothing to do outside of resort.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoy Samba for it's small size, staff, and location on the beach. The rooms are clean, beds comfortable, and the food is fine.
Stayed 10 nights in Feb 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, staff & service
Good service Helpful staff

8/10 Good

Alyssa

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a very family friendly resort. Lots of families with children. The pool was great for adults and children alike, the children's pool had a safe depth for younger kids. Facilities were constantly being cleaned and tidied. Very clean resort. Food was average. It's not fancy which suited us fine. Expect a lot more of traditional Mexican food vs Western food. There were theme nights at the buffet and 2 other restaurants you could book and choose from. Uortunately we did have one restraunt experience where our food was extremely salty, but I'm expecting that was a one off issue as our previous experience was better. Buffet was very busy at peak times but the staff did well at trying to keep up with replenishing food, drinks etc. This resort offers a lot of activities and has evening shows to enjoy. Expect that there will be music playing through the resort through the day so its not the quietest resort but this didn't bother us to much. The property definitely shows it's age and has some things that are falling apart. There are things that are in a bit of disrepair and one of the rooms we had booked had issues with a smell in the bathroom. It's a nice small resort though and easily navigated and isn't a long walk to your room if you forget something which is nice. Overall we enjoyed our stay and felt welcomed and safe at the resort. Location was great for beach activities, and us 30 minutes from the airport by taxi. We would stay again in the future.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lois Miyeko, Vauxhall

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Samba is an older property, but it has been maintained well inside and outside. Caretakers work hard every day. Lots of sand sweeping, cups and garbage was pick up all the time and the pool workers were very diligent in keeping the pool clean of sand and "floaties". We loved the pool beds! A very happy lady (sad I didn't get name)washed the stairs up to our fourth floor using soap and water and a scrub broom every day! The front desk girls(Karen/Nicole)were very strict with keeping us within the Samba's rules, but always courteous. Carlos, our bellman, was so welcoming and kind! We changed rooms after checking in and he promptly delivered our bags to our new suite. Thanks Carlos! Our servers were amazing and made our meal times enjoyable - Genaro, Salvador, Ivan at the beach. The most spectacular person was Berenice, who ran the Kid's Club! Our 8 year old granddaughter went every day, just because of Bere! They formed a very special bond. She made a special going away gift for Q, which I know she will treasure, always. Thank you so much Berenice! We always found something good to eat at the buffet. Some of our group's favorites were the fresh guacamole, pico, chips, omelet station and the carrot cake! The beef and steak did not measure up (we love Canadian beef) but, we always found good options from a large selection. We look forward to visiting again. Thank you to all who made this a great vacation for our family. Group of 5 adults, one child(8 years old)
Stayed 7 nights in Feb 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very engaging with a verity of entertainment. The facility was very clean. Overall a great experience!!
Stayed 6 nights in Feb 2024

6/10 Okay

Syl

Traveled with family
Okay
It could have been a better quality stay mainly due to the food quality but was what I was expecting from prior reviews and for the age of this resort...
Stayed 8 nights in Jan 2024

4/10 Poor

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This resort is mediocre at best for room quality. The food was good. Bar tenders are excellent! Beach is very nice! The room we reserved was supposed to have 2 double beds but when we arrived it had a king bed (which was nice) but then had a twin XL placed into the room which had a mattress that felt like a box spring and was terrible! The pass through door to other room didn’t have a door handle or lock on it so the other room next to us could open their door and been able to walk into ours, when we arrived at the room we asked them about this and they told us no one was staying in that room and not to worry about it but about 3 hours later when we came back to our room after checking out the area there was a deadbolt that was reversed so we would need a key to open it and screws on the door frame so the door wouldn’t open from the our side and there were guests in the other room but nothing saying they had entered our room but a letter was left requesting us to go to the front desk. We went to the front office they didn’t tell us about the door but instead told us that they undercharged us by 84 pesos, approximately 5 dollars and required us to pay it! When we asked about someone going into our room they said oh yeah, we fixed it and that was it. The bathroom was falling apart, the tissue holder frame is metal and when I pulled a tissue out it fell out on my foot! There is no fan in the bathroom so smells are bad! It was noisy from staff carts at all hours!
Stayed 4 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5