Ratings based on 639 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Better than expected

Posted Sep 5, 2014
Location: Travel to Alaska for unique feature of Nature.
I thought a blind match may not work well. But this case it works very good. They treat me just like a regular guest.
3 out of 5
for Everyone
by A verified traveler from rapid city sd

close to airport

Posted Sep 2, 2014
Pros: nice room
Cons: hallways were filthey
Location: close to airport
ok hotel staff could have much nicer not very helpful
4 out of 5
for Everyone
by A verified traveler from Colorado

Perfect for Alaska/Anchorage

Posted Aug 10, 2014
Pros: atmosphere
Cons: bathroom and toiletries - bathroom seemed a bit darker and in need of some TLC. Toiletries were only in the bathroom- need for sinks too.
Location: Great view of the lake, sea plane 'airport'. Neat old-town restaurant nearby. Convenient to airport and downtown.
Check in was smooth. The staff was helpful and helped us cancel a reservation after the time but not day deadline. The food and bar were great. We enjoyed watching the sea planes take off and land. The room wasn't picture perfect, but was clean and had no issues. The lobby was worth spending hours in, looking at the Alaskan wildlife. They also provided a place for us to store our fish we had caught. It was definitely a trip to remember and the staff helped make it a pleasant one.
2 out of 5
by A verified traveler from Mexico City, Mexico

Very Dissapointing!

Posted Aug 6, 2014
Cons: Everything!!! The owners really need to put some serious money to renovate this hotel.
Location: It's much better to stay downtown, there's a lot more to see and do downtown.
This hotel looks very nice on its website, but reality is very different. Because it showcases itself as being right at the lakeshore you would think that rooms have a nice view, however very few rooms actually have a lake view. My room actually looked at a huge wall. You have to be very lucky to get a lake view. The entire property looks and feels like it has not been remodeled in ages; it even gives a feeling like the rooms are dirty. The only nice thing about this hotel is the restaurant which is right by the lake.
3 out of 5
by A verified traveler from atlanta georgia

False advertising..does not look like pictured

Posted Aug 5, 2014
Happy that it was just for one night to catch the train out of anchorage. Hotel is very dated, and does not feel clean. There are stains all over the carpet. It's right next to the airport. I also think it should of been half the price that we paid for a room. I was shocked that this was the same hotel pictured on Expedia.
3 out of 5
for Everyone
by A verified traveler

Millennium Hotel -- so/so

Posted Aug 5, 2014
Pros: It was nice that the restaurant served breakfast late -- the wait staff was very nice and prompt. I like the location - close to the airport but quiet
Location: It's right on Lake Hood, so it's great to sit in the bar or on the patio and watch float planes come and go.
Ok, maybe I was a little grouchy after traveling all day on delayed flights, but I will say that I was a little disappointed with the Millennium Hotel. First some of the positives -- the shuttle bus driver was cheery, (but not too cheery) at 330am, the check-in procedure was painless and the room was pretty nice. But guys, it's 4 am -- why did you give me a room all the way on the other side of the hotel? Why can't you tell the housekeeping staff that my 4am arrival made it more than a little annoying when you knocked on my door at 8 am? Hello? Privacy sign was up...And I really didn't appreciate hearing multiple wake-up calls through the walls. (Turn the volume down on the phone ringers a bit?!?) The bed was nice and big but the sheets were stiff and a touch scratchy. The food in the restaurant was pretty good and I appreciated my coffee cup being filled with good coffee! I have eaten in the bar a few times in the past and I will say that the view and the food are excellent!
3 out of 5
for Everyone
by A verified traveler from Illinois

OK, But Not Wonderful

Posted Aug 3, 2014
Pros: Lake and float planes.
Cons: Matresses and cleaning.
Location: A shuttle took you in town but only dropped off at one location. Not much to do on location.
We stayed two days at the hotel. You could tell it was nice at one time but it is in need of updating. The bed was the most uncomfortable bed I have been in. It was sunken in and we just could not sleep well in it. The whole hotel needs a good cleaning. Even the animals displayed on the walls are full of dust. The location to the hotel was nice. The lake with the float planes was an asset but unless you were buying food or drinking there was no where to sit and watch the planes.
3 out of 5
for Everyone
by A verified traveler from Ohio

Convenient to the airport

Posted Jul 19, 2014
Pros: The patio on the lake.
Cons: Overall service
Location: Convenient to the airport and a short drive to downtown.
We actually booked another hotel and found this one while we were walking around the lake. We stopped to have dinner on their patio which was great. We had a wonderful waitress who provided us great service along with some wonderful recommendations for activities. It was fun to watch the float planes take off and land. They had live music on the evening. We ate there several times during our initial stay. We left town for other activities and upon our return decided to stay there. We were actually a little disappointed in the hotel itself. It was ok, but just not as nice as we expected. Other than the one waitress, our other servers were, again, ok, but not great.
3 out of 5
by A verified traveler from honolulu, HI

Need to work in their food service

Posted Jul 16, 2014
Pros: Nice location.
Cons: Dining room food and service.
Ate dinner and breakfast in the dining room and each time had issues. Ordered blackened rib eye and they brought prime rib with gunky seasoning. Appetizer cam with dinner. Manager said the menu was wrong. They don't have ribeye steak! Of course waitress never told us. Breakfast brought wrong pancake order. Don't eat there.
5 out of 5
for Everyone
by A verified traveler from San Diego, CA

Great hotel...everything you need

Posted Jul 14, 2014
Pros: Close to all
Cons: Give a little more TLC to the hallways and entryways of hotel rooms
Location: Super close to all, bike route, taxi planes, 5 minutes from Anchorage Airport
Super close to the airport, but you would never know. Great restaurants downstairs. Great place to have a little drink after a day of sightseeing. Bike route right behind the hotel that takes you on a loop/return to downtown anchorage. The staff were super friendly. Hotel needs a little TLC, but was perfect for us. Great Alaskan decor!