Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Dee from Australia
Lovely helpful staff.Posted Dec 3, 2013
Pros: Staff, oh and the cocktails
Cons: Smell in the rooms, air fresheners would help
Location: Loved location, could walk to most places
The staff were very helpful and always friendly, the pool and grounds were lovely. The room was a little drab and smelled of mold (but this has been at other hotels also) and not very sound proof, could hear into next room. Also the noise from fireworks on the beach going off at all times of the night and every night was a bit much.
for Everyoneby A verified traveler
Posted Nov 27, 2013
for Everyoneby Richard from Central Coast, NSW
Too expensive for what the resort isPosted Nov 21, 2013
Pros: It was great that they allowed us to shower in one of the rooms after we had checked out and were waiting for a late flight. The staff were excellent.
Cons: The "club benefits" definitely need an overhaul. For the extra money you pay, it's a joke.
Location: Location-wise, the resort is in a great spot. Pretty much a $3 cab ride anywhere
The resort is nice and the staff are excellent, but the resort seems to be shabby around the edges when it comes to everything in general. For example, the pool water was cloudy the whole time we were there. We had no hot water in our room for 24 hours and had to get a maintenance man TWICE to the room to fix it. We upgraded for a large sum of money to one of the better rooms with a larger bathroom etc. This included the "club benefits". Definitely not worth the extra money. You get free coffee or soft drink through the day, and for one hour you get a piece of cake (wow!) and then there is one hour of free drinks. We only turned up for one of the cocktail hours (out of three nights staying) so lets just say we didn't abuse the "club" at all. On the last day we were there, our flight was late at night so we hung around the resort. We went to the club room and they wouldn't even give us a coffee. We had to pay for it. Even though we handed over a large sum of money for the club benefit for the previous three days. This put a sour taste in my mouth. However, on the flip side of this, they let us into one of the rooms to have a shower after swimming during the day (after we had checked out and were waiting for our ride to the airport) which I think was very nice of them. In conclusion, I think if you're travelling in a group of 20-something's, you'd probably love this place. If you're older and looking for somewhere nice, avoid.
for Everyoneby A verified traveler
DisappointingPosted Oct 20, 2013
Clean room, great staff, nice pool and great gardens. Old & dirty bathrooms Disgusting breakfast depressing environment We checked out on the first morning.
for Everyoneby Kate from NSW Australia
Couldn't have asked for morePosted Oct 10, 2013
Pros: Freindly, clean and staff exceptional. Location great
Cons: Not that we could see
Location: On beachfront and near centre do Legian, so plenty of swimming or shopping, whatever your mood
We couldn't speak higher about our stay. After arriving in the early hours of the morning, staff were excellent. Any request was happily followed up and all comforts provided. Location excellent, new pools and garden areas beautiful. We will definitely stay again..and again..
Recommendedby Joe from Vic
Very satisfied.Posted Sep 1, 2013 on Hotels.com
Beautiful buildings, gardens and pool areas. Good service and well maintained resort.
for Couplesby Dan from SG
Nice and cosy hotelPosted Jul 22, 2013 on Hotels.com
Booked a club villa for 3 nights stay. The villa is cosy and service is good. It also offers land transfer between airport and hotel. As one of the pool is undergoing upgrading, the hotel offered complimentary dinners throughout the stay.
for Everyoneby Mick from Perth WA, Australia
DisappointedPosted Jul 14, 2013
Pros: Great breakfasts and friendly staff
Cons: Shower kept blocking up
Location: Great location one of the best spots in Bali
The new pool was delayed from July 1st to August or September. We were not notified of this until we arrived.
for Couplesby Lynette from Western Australia, Australia
Very happy!Posted Jul 10, 2013
Pros: Location and breakfast
Cons: Temporary pool sprung a leak and was out of action
Main pool was closed but adults only pool is great. Breakfast was excellent and the other hotel cafes and restaurants were great. Excellent location on the beach with many great local restaurants nearby. We had no need to use a taxi, everything we needed was within walking distance.
for Couplesby Bill + Darlene from Maldives
Great Friendly StaffPosted Jun 30, 2013 on Hotels.com
Only booked for 4days initially but ended up staying for 2 weeks, first time to Bali so didn't know what to expect, good breakfast and very helpful and friendly staff and just across the lane from the beach. The only issue was the main pool was being upgraded, should be finished the end of August, then it will be great. Would stay here again.