Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leek

Excellent location for Belfast city

Posted Jul 7, 2015
The hotel was in easy walking distance of the city centre and titanic museum. The room was spacious with everything we needed, nice toiletries, hairdryer and a comfortable bed. The staff were very friendly and helpful. Nothing was too much trouble. Would definitely stay again.
2 out of 5
Recommended
for Everyone
by A verified traveler

location excelent/ tall ships visit

Posted Jul 6, 2015
Pros: Location
Cons: Expensive
Location: Shops
Bar food good, but really not costa coffee, had to return has cold. Got one portion chips to bedroom cost £8.50 what a disgrace which were called hand cut chips, frozen fries
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation Weekend

Posted Jun 30, 2015
Pros: Location, and staff
Location: Great for seeing area
The hotel location is excellent for seeing downtown Belfast. The hotel is clean, great and helpful staff. A bit pricey.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from perth

Quick business trip

Posted Jun 29, 2015
Pros: Close to city centre. Nice view from the window.
Cons: N/A
Location: Walking distance to city centre.
I arrived early and the staff were extremely helpful in making a hair appointment for me and accomodating my meeting the cafe before my room was ready.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

A nice stopover in Belfast.

Posted Jun 22, 2015
Pros: Great furnishings, comfy bed and friendly staff
Cons: Reduce the extras for basics like wifi and parking
Location: We had a fantastic dinner at Holohans at the barge
We got a last minute deal to stay at the Hilton in Belfast on route to the north of Ireland. the hotel was in excellent condition with great furnishings and friendly staff although lets itself down with unforeseen extras like charges for parking the wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance of everything

Posted Jun 18, 2015
Lovely hotel, great views over the city. Wonderful breakfast options with delicious, fresh produce & helpful friendly waiting staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Blackburn , Lancashire

Close to most of the city centre attractions .

Posted Jun 10, 2015
Good , spacious room . Breakfast was expensive . We had one evening meal in the hotel and the food was excellent . Staff were very helpful booking trips and taxis with no fuss whatsoever .
5 out of 5
Recommended
for Couples
by A verified traveler from DERRY/LONDONDERRY

Nice hotel handy for Waterfront concerts

Posted Jun 1, 2015
Pros: It was ideal for us as we were attending a concert in the Waterfront next door .Overall layout was good. Staff were pleasant and helpful
Cons: A larger warning sticker on the mini-bar (which we did not use)that anything taken from it was automatically added to your account
Location: Waterfront Hall for concerts etc City Centre is only a 10 minute walk
When we arrived we found we had been given a room upgrade which was nice. The shower was ideal for me as I have a disability. The room was spacious comfortable and the view over the river was lovely. Breakfast had been included in the price of the room and was excellent with a wide choice of items available. Staff were very pleasant and helpful.
2 out of 5
by A verified traveler from Orlando, FL

Not a 5 star. Barely a 3 star.

Posted May 31, 2015
Pros: Good location.
Cons: The rooms need to be refurbished if charging $300-$500/night. They are of acceptable quality for about 100/night.
Our room was clean, but was very dated and in need of refurbishment. Stains on the bathroom ceiling from leaky pipes, sticky residue all over the in room minibar fridge, and overall dingey room. When we visited the front desk to inquire about the quality of the room, we were told that all the rooms looked the same so there was no point in moving to a different room. She also told us that they are not officially rated as a 5 star hotel because it was too expensive and had no interest in honoring the Hilton "we will make it right" promise. Normally I am not that picky when it comes to hotel rooms but we paid over $300/night for this room and expected a 5 start hotel, not a Motel 6. What's worse, is when I went back to the website to check the price the day we checked in, it was down to $149 - so be warned the prices of these rooms fluctuate greatly and are not indicative of quality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
Good experience overall. Great staff. Good location.