Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from UK

Understaffed and unprofessional

Posted Sep 12, 2014
Hotel has everything you'd expect at this price but is severely understaffed. I arrived in the evening and the woman at reception spent ages apparently moving people around to allocate my room, even though prepaid. Then when my key failed to work - demagnitized without proximity to a phone or other device, mysteriously - found a lone young woman at reception - long line waiting to check in and the phone ringing. Last straw was toilet failed to flush. I called for someone to fix it - a matter of urgency given that I'd just used it - but no-one came. I tried to find the problem and flushed using waste bucket. Had to call again to wake them up to fix it. Seemed like it was being staffed by very inexperienced people - nice enough but too few of them. Having just come from the US the contrast is startling, and dire.
4 out of 5
Recommended
for Everyone
by A verified traveler from galway

good location

Posted Sep 7, 2014
Pros: Comfortable and relaxing stay. Can't praise reception staff highly enough for information and assistance.
Cons: petty but understand why. extremely difficult to operate shampoo dispenser from bath level.
Location: Location excellent plenty to see shops restaurants and bars all very convenient
pleasant stay. good location for city centre, thought slightly misleading distance from Belfast central train station to hotel on foot.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel in perfect location

Posted Sep 5, 2014
Perfect location in the centre of Belfast. Right beside the opera house perfect for a night after theatre which is what I did. Would highly recommend!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dundalk,Co.louth

Central location, excellent staff and service

Posted Aug 31, 2014
We stayed over for 1 night as we were shopping in Belfast very central location, we had trouble with the key for our door we said it to staff at reception and straight away they gave us an upgrade on our room! The new room was fab and the staff couldn't do enough!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Harefield

Nice hotel central for City Centre

Posted Aug 18, 2014
Pros: Have to have a key pass to enter lift making one feel very secure.
Location: Central for markets, shops, restaurants, sight seeing and airports.
Staff were very helpful and pleasant. Ideal venue for a one or two night stay in the City Centre and local to the airport. More functional than holiday hotel to relax in. Great for meetings, business and passing through. Charges for local car park are at a discounted rate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central hotel.

Posted Aug 8, 2014
Pros: The staff we meet went out of their way to be helpful and friendly, especially reception staff (Lauren & Amanda especially) and Sean in the restaurant
Cons: Housekeeping in the rooms could be improved - no teabags and beds hardly made.
Location: Central hotel with lots to see and do. Close to bus station for connections to airport.
The hotel served us well, breakfast was good value for money, dinner was very good and the location was ideal.
4 out of 5
Recommended
for Everyone
by A verified traveler from kerry

city break

Posted Aug 5, 2014
Pros: safe friendly staff
Location: titanic well worth a visit great market saturday and sunday clean compact safe city centre
easy to find very central reasonable safe parking closeby very easy to get to antrim coast etc
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good location, clean hotel but not inexpensive

Posted Aug 1, 2014
Pros: it was centrally located, clean & spacious!
Cons: The hotel restaurant was disappointing. The one night we dined in the bar, the available pasta dishes were overcooked and bland. But the staff were ni
Location: Central location. We walked to the Botanical Gardens and Ulster Museum, toured the downtown historical sites, the university. All walking distance
Great spot, right downtown, comfortable, spacious room with a lovely view of the Spire Cathedral. Staff were really helpful, providing maps and tourist info as well as arranging tours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Hotel very central for Opera House, etc

Posted Jul 31, 2014
Pros: Good location.
Cons: Provide face soap as well as liquid soap in bedrooms. Clean windows of hotel
Location: Plenty to do many bus tours, attractions, theatres and gardens.
We had a long weekend in Belfast. Visited Giant's Causeway and Titanic Exhibition.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kilkenny, Ireland

Very convenient hotel

Posted Jul 24, 2014
Pros: The staff are so friendly and helpful. They made us feel at home.
Cons: Nothing. This hotel ticks all the boxes.
Location: The hotel is very close to good restaurants, bars and attractions. The "hop on hop off" bus leaves from outside the door. Taxis are available outside.
This hotel is in a very convenient location. We found it easy to park in a secure local carpark which had a discount for Jurys Hotel guests. Very nice indeed.