Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Good hotel for the price

Posted Jan 22, 2015
Pros: The food mostly and the location close to the pyramids.
Cons: Better reception for the TVs. There was also a phone outside my room that kept ringing, but nobody would answer it. It was very annoying.
Location: It's about a 10min drive from the pyramids and it's located on the very busy pyramids road. Lot's of restaurants and little shops near by.
I stayed at the Horizon Pyramids Hotel for three nights. I had just come back from a month in Abydos doing some research and needed a cheap hotel in Cairo before catching my flight home. I found that the Horizon hotel was pretty good for the price that I paid for it. The rooms were a tad run down and unclean, and I felt the need to wear flip flops in the shower, but other than that I felt that the rooms were very comfortable. My bed was just two single beds pushed together, which isn't a huge deal. The TV wasn't working very well and most of the channels were static-y. The only English shows that played were CSI: Miami, NCIS, Top Gear and WWE Raw, which would repeat throughout the day. The one channel that played English movies stopped working the second day I was there. The internet was a bit slow, but worked for my purposes. As with some of the other reviewers, make sure that you ask for a room facing away from the street if noise bothers you. The food at the hotel was great! They had some very delicious pastries at the breakfast buffet and the room service was excellent.
1 out of 5
by A verified travelerfrom Stuttgart, Deutshcland

Very bad service and

Posted Dec 23, 2014
I had 2 main problems in this hotel: First problem was the parking, with my booking I checked that the parking is for free, when I arrived there I figured out that the hotel doesn't have a designated parking though they reserved the lane in front of the hotel and they let some thugs to control it, the thugs controlling the parking asked for 20 EGP per day (2 Euros per day) which is too much compared to the living standard in Egypt, and when I refused to pay because my booking includes a free parking the thugs threatened me to scratch or to hit or to steal my car, I talked to the hotel manager and he informed me that they don't own the parking rather they rented it to the thugs, I told him it is not my problem I have a booking including parking, then he told me you may pay to the thugs if you want, and later the thugs annoyed me everyday until I decided to park somewhere else. Second problem was that they have a rule not allowing visitors in the rooms, which is not mentioned in the booking conditions, I was there with my mum in one room and my fiancee and her mum in another room, we sat together in one room to chat and eat and watch TV, 2 days latter the hotel manager told me that I am and my mum not allowed to stay in their room, rather we can meet in hotel lobby or the restaurant and he told me that he had seen us going to my fiancee's room on the camera, like they were watching us, and the security manager in the hotel was impolite. I don't recommend it to anybody.
Comment from Hotel Management
Dec 31, 2014 by Ibrahim Habib, Hotel Management
Hello, we are awfully sorry for any misunderstanding but, you must know that you will find when you book the hotel you will find about the hotel that there is a Self parking (surcharge) not for free of charge and we don't put the responsibility in the hands of a few thugs. for the 2nd problem kindly be informed that the forbidden visitors sign in the room is a notice inside the room for your safety but i promise you to negotiate this issue with the management to obsolete it if it's possible.
2 out of 5
by A verified travelerfrom Abu dhabi

Never Again

Posted Dec 20, 2014
Pros: Nothing
Cons: Everything
Location: Good Location
Bad staff, rooms are small & not very clean. Its not worth the money. I was pleased to check out the next day.
Comment from Hotel Management
Dec 31, 2014 by Ibrahim Habib, Hotel Management
We are so sorry but we promise you the perfect in the next trip then, you may give me more details concerning the room you got as we have a variety in the Dimensions of the rooms and the categories so, you may be choose the small one. about the cleanliness kindly be informed that you had to indicate the front office manager before you cut your stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom p

beautiful view From the balcony

Posted Dec 1, 2014
Very friendly staff.came to visit during rammadan. some prtotests at night but i still feel safe and secure.good decent and clean place if you are on a budget.the view from my balcony was breathtaking
Comment from Hotel Management
Dec 31, 2014 by Ibrahim Habib, Hotel Management
You Are Welcome again and you will find more safety. Thanks, Ibrahim Habib Reservation Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Nice hotel, very close to shops and transports

Posted Nov 23, 2014
Location is brilliant, close to pyramids, nice view balcony, staff very helpful, easy to get around from hotel, 24 hr man service and fast provided , clean, highly recommend
Comment from Hotel Management
Dec 31, 2014 by Ibrahim Habib, Hotel Management
Thanks and we are goaling to your satisfaction.
2 out of 5
by A verified travelerfrom cambrai

bof

Posted Oct 1, 2014
Pros: rien.
Cons: Stop au taxes et prévenir le prix du petit déjeuner avant de nus envoyer déjeuner.
Location: près des pyramides
nous sommes arriver en pleine nuit, et on nous a fait payer plein de taxe alors que nous avions déjà reserver et payer a l'avance . nous y somme rester qu'une nuit. et le petit dej devais etre inclus il nous l'on fait payer 12e a la fin
4 out of 5
Recommended
for Business Travelers
by majed

Posted Sep 7, 2014 on Hotels.com
Comment from Hotel Management
Feb 2, 2015 by Ibrahim Habib, Hotel Management
Thanks for your choice
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Good Location, Good Value for Money

Posted Aug 31, 2014
Pros: Location, Food, Cleanness
Location: very Close from the Pyramids, Restaurants and western union
It was a lovely stay, food was great, hope to stay there again
Comment from Hotel Management
Dec 31, 2014 by Ibrahim Habib, Hotel Management
You are welcome and we promise you the best price and the best service.
2 out of 5
by A verified travelerfrom Jeddah KSA

Real diappointing

Posted Aug 23, 2014
Pros: no think
When the hotel staff realise that the rate is not as per season price they put me in uncomfortable and small room and not clean as 4 star hotel
1 out of 5
by A verified travelerfrom Munich Germany

We checked out early, only stayed 3 nights

Posted Aug 8, 2014
Pros: NOTHING
Cons: Renovate
Location: Very central, very loud
We booked 8 nights, but after only 3 days we decided "to run off" as fastest we can. The rooms are very small, dark and filthy. The carpet had Cigarettes burn marks everywhere and was really sticky....The sheets and blankets were disgusting. There was not enough storage room, so we basically kept all of our clothes in our Bags. Parking was a nightmare...please note, there is NO FREE PARKING for this hotel, even though that this is what they offer, they don't even have a parking lot. You park on the street and get harassed by people "helping" you park but want tips all the time, when you arrive and when you leave. If you don't give money or let them "help you" they start a big fight. My husband is Egyptian, and even he got really, really frustrated. We were not able to use the pool, it was not really clean and there were always men sitting around on the tables smoking and watching. Breakfast was so lala, not international standard, but ok to fill your stomach. We can absolutely NOT recommend this hotel. We did not get any money back, because of us leaving early, but that’s ok, we were not willing to stay any longer. We enjoyed the new hotel very much, where we spend the rest of our vacation. (Soluxe Cairo--rooms and pool fantastic, breakfast not good, but its ok), will stay there again !!!!