Ratings based on 899 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
This is my second time in this hotel, very nice and I would love to come back in cancun and stay in beloved hotel perfecto!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, with 3 great pools and nice beach

Posted Oct 15, 2014
Pros: Pools, spa, staff, room
Fantastic all inclusive. Unbelievable spa. Friendly staff always trying to please
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Best Stay Ever

Posted Oct 13, 2014
Pros: Excellent service!
Cons: Bathroom in the hotel room lacked a bit of privacy. So I hope you are real comfortable with your roommate!
Location: The only downside was that the hotel was a bit far from the excursions we took. The bus rides were 2 hours plus. But hotel itself was great!!
This was a fabulous resort! The service was unparallelled. The hotel offered turndown service twice a day, complimentary room service and mini bar. Our room had it's own private pool. Wait staff was very friendly and attentive.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 13, 2014
We stayed Wednesday to Sunday. The weather was perfect. Beachfront room with private pool. The food and staff were pleasing. For us, the hotel was too quiet. Very little music poolside and beach plus the hotel common areas along with music was deserted by 10:30 PM. The water was murky, not the crystal blue that you would expect from the Caribbean. There was tons of seaweed on the beach with workers continuously removing it. The free Hobie Cat was awesome but since there was only one, we had to wait. The inclusive beach dinner is highly recommended and worth the extra money. Overall, we had a great time with our friends and we would go back again. The staff and our friends made the trip!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel - I would recommend it to anyone!

Posted Oct 12, 2014
This was a great all inclusive hotel - no buffets, and room service included. The staff was extremely accommodating and well received. It's a nice size resort but has all the amenities you would need. Good for families or couples that are looking to get away. It's not a party resort! I would definitely recommend the Beloved to anyone. The rooms that have an ocean view aren't quite what we were expecting as the ocean was far off in the distance. Other than that, the rooms were very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great hotel

Posted Oct 12, 2014
Sometimes individuals are apprehensive about staying at an all inclusive due to the fear of boring/mundane repititive food but this hotel is not that hotel! The food was great. Many restaurant options with a variety of cuisines. Service was excellent! The staff was beyond accommodating no matter what the request was they did their best to make it happen. The rooms were immaculate. The facilities were well taken care of. The best description of the hotel is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from United States

Amazing Resort!

Posted Oct 11, 2014
Pros: Security was excellent-we felt very safe and were comfortable leaving personal items at the beach.
Location: We went on an Oasis Maya tour with Experiences XCaret that was amazing-highly recommend this company for tours.
We absolutely loved our stay at The Beloved! The staff was so welcoming and warm-professional yet friendly. Any special requests were met with "No problem, It will be my pleasure, May I do anything else for you?" We received a special champagne and fruit treat for our anniversary, turn down with rose petals, and a goodbye treat all at no extra charge. The room was amazing-spacious, elegant, and spotless. Loved our private plunge pool and all the extra space and areas to relax on our balcony. Whirlpool tub and huge shower were wonderful. We appreciated the fully stocked fridge, espresso machine, and daily snacks. We were pleased with the many restaurant choices-from casual dining on the beach at El Mar to elegant dinners at Aroma-everything was delicious. And if you didn't feel like going out-the 24 hour room service was always an option. We checked out the gym and it was very nice too. I took advantage of the coupon for a complimentary Agua Vive spa treatment. It was SO relaxing and luxurious-wish I'd had time to do more at the spa. The beach was so close to walk to-beautiful white sand and not crowded at all. We hope to go back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Excellent staff and facilities

Posted Oct 10, 2014
The staff makes you feel like a total VIP. The rooms are very spacious, the pool is clean and not over treated and the beach is perfect. Amazing getaway!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel ever!

Posted Oct 9, 2014
We recently gotten married there and they were the best! Most relaxing place to be
2 out of 5
by A verified traveler from Charlotte, NC

Not a 5 star!

Posted Oct 8, 2014
Pros: The room and the swim up bar
Cons: The food and the service of the waiters. The food took forever to get and the waiters never asked us how each course was.
Location: we stayed at the resort and did not leave
We arrived and that was great, but the food and the service in the restaurants was horrible. Omar at the swim up bar was great as well as the hostess Luizza. We will not be returning as we were very unsatisfied.