Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Michigan

Great place to rest and relax

Posted Oct 22, 2014
Pros: Everything but the beach.
Cons: Keep the seaweed off the beach.
Location: We stayed on the resort the whole time. Location is remote but was fine to rest and relax.
Everything was excellent except the seawead on the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnabow, NC

Outstanding Beach Spot!

Posted Oct 22, 2014
Cons: Step up the nightlife a bit.
Location: The excursions are awesome. Explor was terrific. Chichen Itsa is off the chain!
Great staff. Great food. Nice beach. Wonderful accomodations. Can you ask for anything more?
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Amazing stay at The Beloved

Posted Oct 21, 2014
Our stay was truly perfection. Everything was amazing. Room, pools, beach, food, and drinks. The best customer service I have ever experienced. We will be back.
5 out of 5
Recommended
for Couples
by A verified traveler from Michigan

Aaaaamazing hotel

Posted Oct 21, 2014
Pros: we went there for honeymoon and it was perfect environment. there wasn't loud parties and nightclubs and it was extremely relaxing.
Location: downtown cancun is 15 minutes away so all clubs, malls, just a few mins away. Also, can go to xcaret or isla mujeres for lots of fun
We had a fabulous time at this hotel. as soon as we got there, the staff was fabulous. they were extremely courteous and helpful with all requests. Food was amazing also. there were 4 or 5 restaurants all with delicious food to choose from. Beach was gorgeous and rooms were cleaned twice daily.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Incredible!

Posted Oct 19, 2014
From the moment we stepped foot on the grounds of The Beloved we knew it would be unforgettable. Amazing staff (Patricio, Erik, Freddy, Jorge), restaurants Aroma and Isla Grill are delicious! Any negative comment you've read, ignore it and book now! I guarantee you are going to love it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
This is my second time in this hotel, very nice and I would love to come back in cancun and stay in beloved hotel perfecto!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, with 3 great pools and nice beach

Posted Oct 15, 2014
Pros: Pools, spa, staff, room
Fantastic all inclusive. Unbelievable spa. Friendly staff always trying to please
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Best Stay Ever

Posted Oct 13, 2014
Pros: Excellent service!
Cons: Bathroom in the hotel room lacked a bit of privacy. So I hope you are real comfortable with your roommate!
Location: The only downside was that the hotel was a bit far from the excursions we took. The bus rides were 2 hours plus. But hotel itself was great!!
This was a fabulous resort! The service was unparallelled. The hotel offered turndown service twice a day, complimentary room service and mini bar. Our room had it's own private pool. Wait staff was very friendly and attentive.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 13, 2014
We stayed Wednesday to Sunday. The weather was perfect. Beachfront room with private pool. The food and staff were pleasing. For us, the hotel was too quiet. Very little music poolside and beach plus the hotel common areas along with music was deserted by 10:30 PM. The water was murky, not the crystal blue that you would expect from the Caribbean. There was tons of seaweed on the beach with workers continuously removing it. The free Hobie Cat was awesome but since there was only one, we had to wait. The inclusive beach dinner is highly recommended and worth the extra money. Overall, we had a great time with our friends and we would go back again. The staff and our friends made the trip!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel - I would recommend it to anyone!

Posted Oct 12, 2014
This was a great all inclusive hotel - no buffets, and room service included. The staff was extremely accommodating and well received. It's a nice size resort but has all the amenities you would need. Good for families or couples that are looking to get away. It's not a party resort! I would definitely recommend the Beloved to anyone. The rooms that have an ocean view aren't quite what we were expecting as the ocean was far off in the distance. Other than that, the rooms were very nice.