住宿服务设施

关于万豪酒店夏洛特亨特斯维尔春山套房的点评

2.5 out of 5
万豪酒店夏洛特亨特斯维尔春山套房
13610 Reese Blvd. West, Huntersville, NC

点评

9.4

绝佳

10 分 - 超赞。156 条好评,共有 200 条点评" "
8 分 - 还可以。27 条好评,共有 200 条点评" "
6 分 - 一般。7 条好评,共有 200 条点评" "
4 分 - 很差。5 条好评,共有 200 条点评" "
2 分 - 糟糕。5 条好评,共有 200 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Yida

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff very accommodating
2024 年 5 月入住 1 晚
Guest Services 于 2024 年 5 月 20 日 的回复
Yida, thank you for leaving us a review!

10/10 超赞

denise

满意:清洁度、员工和服务、住宿条件和设施
This property was right off the interstate and in a nice area.
2024 年 5 月入住 1 晚
Guest Services 于 2024 年 5 月 16 日 的回复
Denise, thank you for reviewing our all-suite hotel in the beautiful Huntersville Park. We appreciate you taking the time to mention us!

10/10 超赞

Regina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very clean and the staff was very friendly and attentive.
2024 年 5 月入住 2 晚
Guest Services 于 2024 年 5 月 14 日 的回复
Regina, thank you so much for your review. Thank you for mentioning our wonderful associates and it would be our pleasure to serve you again in the future!

10/10 超赞

Yvonne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay clean rooms Comfortable and Quiet
2024 年 5 月入住 2 晚
Guest Services 于 2024 年 5 月 14 日 的回复
Yvonne, thank you for leaving us a review. We're pleased to learn you enjoyed our all-suite hotel in a serene "park" setting. We hope to see you again soon!

10/10 超赞

Karla

满意:清洁度、员工和服务、住宿条件和设施
It was a nice property but a little out of the way
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 5 月 14 日 的回复
Karla, thank you for reviewing our hotel!

10/10 超赞

Alexis

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Guest Services 于 2024 年 4 月 26 日 的回复
Alexis, thank you for reviewing our all-suite hotel!

10/10 超赞

clint

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was great
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 4 月 22 日 的回复
Clint, thank you for taking the time to review our all-suite hotel. We're glad you enjoyed the hotel and hope to see you again soon!

10/10 超赞

Mary

2024 年 4 月入住 1 晚
Guest Services 于 2024 年 5 月 14 日 的回复
Mary, thank you for leaving us a review!

10/10 超赞

Lajla

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience. From checkin to checkout, all personnel were well trained, courteous and professional. We will definitely be back!
2024 年 4 月入住 2 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Lajla, thank you so much for the glowing review of our team! We truly appreciate them and your review.

10/10 超赞

Levente

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and friendly staff
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Levente, thank you for your review of our all-suite hotel!

2/10 糟糕

Lenny

满意:住宿条件和设施
不满意:员工和服务,清洁度
The bathtub was filthy, and the comforter wasn't clean.
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Lenny, we apologize for these issues and thank you for your honest review. We will certainly look into this and ensure these issues are corrected.

10/10 超赞

Selina,BROOKLYN

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was exceptionally professional and overall pleasant. I enjoyed my stay.
2024 年 4 月入住 2 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Selina, thank you for your review of our hotel and our amazing team!

10/10 超赞

Kristina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The landscaping was beautiful and the aromatic plants truly smelled blissful. Honestly, an unexpected delight! I never thought I would rave about the amazing aromatherapy but it was terrific. The room was comfortable and clean and the staff was incredibly friendly!
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Kristina, we appreciate your review of our all-suite hotel! We are glad to learn you loved our serene park setting and hope you had a chance to take a stroll around the park or the pond. If not, there's always next time...we look forward to your next stay!

10/10 超赞

Megan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a pleasant stay.
2024 年 3 月入住 1 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Megan, thank you for reviewing our all-suite hotel!

10/10 超赞

Priscilla

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean hotel! Staff super friendly. Good location for someone who doesn’t like the city traffic
2024 年 4 月入住 2 晚
Guest Services 于 2024 年 4 月 16 日 的回复
Priscilla, thank you so much for reviewing our all-suite hotel in a serene park setting. We hope to see you again when your travels bring you back to the area.

8/10 还可以

Regina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay clean and free continental breakfast And gym access
Guest Services 于 2024 年 4 月 16 日 的回复
Regina, thank you for reviewing our all-suite hotel. We hope to see you again soon!

10/10 超赞

Ranesia

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfy! Awesome staff that was super flexible!
2024 年 4 月入住 1 晚
Guest Services 于 2024 年 4 月 3 日 的回复
Ranesia, we appreciate you taking the time to leave a review for our all-suite hotel in a serene park environment. We hope you had a chance to take a stroll through the park and take a walk around the lake to unwind after a stressful day!

10/10 超赞

Miosoti

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay
2024 年 3 月入住 2 晚
Guest Services 于 2024 年 3 月 26 日 的回复
Miosoti, thank you so much for your review. We truly appreciate it!

10/10 超赞

Tanis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were so happy with our choice, our room was exceptional, breakfast was well presented and delicious, staff were very welcoming!!
2024 年 3 月入住 1 晚
Guest Services 于 2024 年 3 月 25 日 的回复
Tanis, we are so glad to learn you enjoyed your stay at our all-suite hotel in a beautiful park setting. We look forward to welcoming you and your family again soon!

8/10 还可以

Kurt

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent hotel. Breakfast was just OK.
2024 年 3 月入住 1 晚
Guest Services 于 2024 年 3 月 20 日 的回复
Kurt, thank you for taking the time to leave us a review!

10/10 超赞

Paul,Huntersville

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 3 月入住 3 晚
Guest Services 于 2024 年 3 月 20 日 的回复
Paul, we appreciate your review of our all-suite hotel!

10/10 超赞

Elizabeth,Johns Island

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A hotel is new and very convenient to the area which is full of office buildings and nearby food and shopping establishments. Staff was extremely friendly and the gym was larger and cleaner than most. Bar and restaurant on site with breakfast
2024 年 2 月入住 2 晚
Guest Services 于 2024 年 2 月 5 日 的回复
Elizabeth, thank you for taking the time to review our all-suite hotel. We hope to see you again soon!

10/10 超赞

Zeinan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel!! Highly recommend!!
2024 年 2 月入住 1 晚
Guest Services 于 2024 年 2 月 5 日 的回复
Zeinan, thank you for taking the time to review our all-suite hotel in a park setting. We hope to see you again soon!

10/10 超赞

Debbie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The property was very clean The beds were so comfy! All staff members were helpful and polite. We will stay here again.
2024 年 1 月入住 2 晚
Guest Services 于 2024 年 2 月 2 日 的回复
Debbie, thank you for reviewing our all-suite hotel. We hope you had a chance to enjoy the location of our hotel within a beautiful park. Again, we appreciate your review and hope to see you soon!

8/10 还可以

George

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 30 日 的回复
George, thank you so much for taking the time to review our all-suite hotel. We hope to see you again in the future!

10/10 超赞

Yesenia,El tigre

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 26 日 的回复
Yesenia, we appreciate you taking the time to review our all-suite hotel!

10/10 超赞

Claire

满意:清洁度
Great hotel! Very clean!
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 24 日 的回复
Claire, we sincerely appreciate you taking the time to review our all-suite hotel! We hope you had a chance to take a stroll through the park and hope to see you again soon!

8/10 还可以

Mariam

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Above average
Clean, tidy hotel
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 23 日 的回复
Mariam, we appreciate your review of our all-suite hotel in a park setting. We hope to see you again soon!

10/10 超赞

Murray

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New facility - in excellent condition
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 22 日 的回复
Murray, we appreciate your review of our all-suite hotel!

10/10 超赞

Olivier

2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Oliver, thank you for your positive review of our all-suite hotel!

10/10 超赞

Deborah,Mountain Top

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! Service was exceptional and room was awesome. Definitely will stay here if returning to area!
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Deborah, we appreciate your review of our all-suite hotel!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Anonymous, thank you for your review!

10/10 超赞

Jorge

I loved the shower. It was roomy and soap was relaxing.
2024 年 1 月入住 2 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Jorge, thank you for reviewing our all-suite hotel!

10/10 超赞

Anna

2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Anna, we appreciate you taking the time to review our park setting hotel!

8/10 还可以

Anthony

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Anthony, we appreciate your positive review!

10/10 超赞

Maan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was good night through drive trip
2023 年 12 月入住 1 晚
Guest Services 于 2024 年 1 月 8 日 的回复
Maan, thank you kindly for reviewing our all-suite hotel!

10/10 超赞

jerry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Guest Services 于 2024 年 1 月 5 日 的回复
Jerry, thank you for taking the time to review our hotel!

10/10 超赞

Jason

满意:员工和服务
2024 年 1 月入住 1 晚
Guest Services 于 2024 年 2 月 2 日 的回复
Jason, thank you for taking time out of your day to review our all-suite hotel!

10/10 超赞

Shakiah

2023 年 12 月入住 1 晚
Guest Services 于 2024 年 1 月 22 日 的回复
Shakiah, thank you kindly for leaving a review for our all-suite hotel in a park setting. We hope to see you again soon!

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Guest Services 于 2024 年 1 月 5 日 的回复
John, we appreciate your review!

8/10 还可以

Bonnie

满意:清洁度、员工和服务、住宿条件和设施
Hotel was clean and the room was clean. Very comfortable beds and loved the walk in shower with soap, shampoo and conditioner dispensers. Just wish there had been better lighting in the bedroom and sitting area. Breakfast stopped at 9am so I missed it by 5 minutes.
2023 年 12 月入住 2 晚
Guest Services 于 2024 年 1 月 1 日 的回复
Bonnie, thank you for your review!

10/10 超赞

Jay

满意:清洁度、员工和服务、住宿条件和设施
Very clean property
2023 年 12 月入住 3 晚
Guest Services 于 2024 年 1 月 1 日 的回复
Jay, we appreciate your review!

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
Really clean property in a nice, convenient location near restaurants and shopping. Little details of the room design are really well thought out. We’d definitely stay here again!
2023 年 12 月入住 1 晚
Guest Services 于 2023 年 12 月 29 日 的回复
Mark, thank you for your review of our all-suite hotel. We're glad you enjoyed the benefits of our larger than industry standard rooms.

10/10 超赞

Stephen,Galax

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel and location. Quiet setting and clean. Friendly staff.
2023 年 12 月入住 1 晚
Guest Services 于 2023 年 12 月 29 日 的回复
Stephen, thank you for your review. We're please to learn that you enjoyed our serene setting within a park. We hope to see you again soon!

10/10 超赞

Tiera

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel , comfortable stay, love that the location is ducked off ,m
2023 年 12 月入住 1 晚
Guest Services 于 2023 年 12 月 29 日 的回复
Tierra, thank you for reviewing our all-suite hotel where every room in the hotel is larger than industry standards. We hope you had a chance to enjoy walking around the park during your stay!

10/10 超赞

George

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Recommend staying here. Close the to the highway in a very safe area.
2023 年 11 月入住 1 晚
SF 于 2023 年 11 月 21 日 的回复
Thank you for your feedback!

6/10 一般

Scott

2023 年 11 月入住 3 晚
SF 于 2023 年 11 月 21 日 的回复
Thank you for your feedback!

10/10 超赞

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Guest Services 于 2023 年 11 月 13 日 的回复
John, we appreciate your positive review on our all-suite hotel in a park setting. We hope to see you again soon!

10/10 超赞

Amy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay near Charlotte
I had a rough, hot, long day and when I went to check in, the lady at the desk was kind and helpful. The room was clean and cool. There was lots of space for me and my child. My kid was especially impressed by the cleanliness of the room.
2023 年 10 月入住 1 晚
Shayla 于 2023 年 10 月 30 日 的回复
Thank you for your feedback!

4/10 很差

Mary

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I was on the 2nd floor. Someone on that floor had their television on so loud.. , it sounded like people talking loudly in the hallway .I woke up at 1:15 am to use the bathroom. Could not get back to sleep until 4:00 am.
2023 年 10 月入住 1 晚
Shayla 于 2023 年 10 月 30 日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.