Hotel Philippe le Bon Reviews

Firstly I have not given a bad review yet but this hotel was truly terrible. Hotel room was not as website pictures advertise. Our first impression was getting out of the elevator to the floor where the room was. It was a dark and very run down hallway that smelt like a hospital. We then went into the room. Its size was fine but was very run down, all the walls were grubby and dirty, things were broken such as handles missing off doors and it smelt of urine. The bed was tiny. I am an average height female my feet hung over the edge. The bed was also so old that it was so uncomfortable and sunk towards the middle. The only positive was it looked the the bathroom had been renovated in recent years. The wifi was terrible and we couldn't connect. On approaching the staff about the room and the wifi they were very unhelpful and didn't care. Needless to say we checked out and ended up staying at the Best Western (I would highly recommend everything was great there)

This hotel has poor customer service. Poor internet connection and dark rooms. Only things going for it are the location and the restaurant. We would not return.

We had a wonderful 3 days in Dijon with all of the olde part of the city within a half hour walking distance from the hotel. The older part of the coach house does not have an elevator, so if you have heavy bags or mobility issues you will not want to be above the 1 floor. Nevertheless it is a wonderful hotel with 2 very good restaurants. The staff are very friendly and helpful, and we recommend booking your tours through them. We took a half day wine tour through the Burgundy vineyards , our guide was excellent, knowledgeable and humorous, we tasted great wines and never felt pressured to buy anything. But with great wines all around you will definitely be inclined to buy a bottle or two to try and take home. We had a great time and recommend staying at this site built originally by the Duke of Burgond. Dijon historic centre is all around you and the local citizens are friendly and welcoming. Certainly worth the trip.

The hotel is in a quaint location and has a nice courtyard area. Unfortunately, the same can not be said for the room, particularly the bed. The mattress was hard and lumpy and sagged inwards on one side. The bath was a little to thin at one point for you to be able to stand comfortably whilst showering. The hotel should also invest in some Do not disturb signs to avoid any mishaps with guests in their rooms. Overall disappointing based on our previous experience at this hotel. We will not be staying again!

This hotel is in a great location - an easy walk to central Dijon, sights and restaurants. Although the rooms (we had booked two connecting rooms for a family of four) did not look like the advertised pictures they we're clean and comfortable and the bathrooms were very nice. Even though there were a few minuses, such as the lack of tea/coffee making facilities in the room, the dim lighting and the fact that some lights didn't actually work, overall this hotel has a charm that is often lacking in bigger hotels. The breakfast was average but the dining room and courtyard are lovely. The included wi-fi was pretty good quality.

We loved our 2 night stay here. Dijon perfect for a weekend away with great (free) museums, great food, great shops and easy access by train. Hotel is an amalgamation of interesting old town houses so there are various room options. We can recommend one of the exec rooms 204. We ate in the hotel and the food was excellent.

Most enjoyable hotel. Great location. Interesting historic building. Very good cooking in the Bar as you might expect. Good receptionist. Didn't manage to eat in the restaurant. Breakfast good.

We were excited about Dijon and staying in a heritage hotel, what a disappointment! We arrived early no worries the very rude check in agent was less than helpful. Our room well not part of the heritage hotel, more like a motel! 4 star definitely not don't waste your time & money on this hotel.

Good location, charming & helpful receptionist, nice room