Days Inn & Suites Castle Rock Reviews

Very nice. The maid service could have been better. They seemed to only make the beds and change out the towels. The trash wasn't always taken out and the coffee and cups not replaced.

Hot tub was warm with dirty water and pool was very cold. Toaster only toasted on one side. Drink dispenser didn't work. Breakfast room was way too small to cram so many bodies into.

the room was not clean, somebody left a dirty sock on the floor, when i asked for a non smoking room, i did not realize that i would be staying in a room that was on the same floor as smoking permitted rooms. cigarette smoke filled the halls and to some extent our non smoking room. breakfast was very minimal at the best.

It is a very nice Hotel, beautiful views, and friendly helpful people. Joe was extremely patient and helpful as I had a little trouble finding the place in the middle of the night. He gave me very clear directions and had all my information from my on line reservation available for a quick check in. The room was very clean and was just as described online. Part of the reason I booked this hotel was for the pool however, and it was much too cold for anyone to swim in and enjoy it. I was told it was at 78 plus degrees but seriously, that's much too cold, in my opinion, for an indoor pool in the spring time in Colorado. The fact that I never saw anyone in it would attest to the chill of it. The hours listed were from 6 a.m. to11 pm but during the day and evening it was usually dark and covered. The one time I asked if someone could open it, the woman at the front desk acted irritated and put out. I ended up extending my stay despite the pool issue, and if I ever need a place to stay in Castle Rock again, I would most likely return here because they offer smoking rooms, and I would recommend it to others.... as long as the pool is not a priority.

Overall a descent, low price hotel, key words, low price. The queen beds seem shorter then normal. The sheets where uncomfortably worn and old. The WiFi was slow and the TV, old, the first time my kids have seen an old CRT. More of a budget motel than a suite. Expedias prices where not a deal. I could have done MUCH better without them.

We made a reservation to this hotel thru expedia and we needed to change our room from smoking to a non-smoking room ( I don't even know why they still have smoking room these days) anyways, Staff were helpful on the case but the relationship between expedia and this hotel to make changes took 3 hrs, we arrived to the hotel at 12 am and they wanted us to wait until the problem was solved, they told us we could check in to the smoking room and after the 3 hr period they were going to change our room, which we thought it was ridiculous waking us up at 3 am just to change our room. We ended up making our on reservation directly at the hotel to get a non-smoking room and even thought we got our refund from expedia the experience thru EXPEDIA was very disappointing.

Good clean room for the price. Train went by in the night but I think all hotels in the area will hear it

Clean, quiet room for a great price. Can't ask for much more. Definitely has a "2-star" feel, but it met my needs for an unexpected stay in which I didn't want to spend much.

Booked this hotel because it is pet friendly and was inexpensive. The staff were friendly, love that they have doggy bags outside for your pet, and I really liked that there was a microwave and fridge in the room. It's not a five star hotel, but we were able to get some rest and some breakfast in the morning. Good place for a quick overnight while on a road trip.

This was one of the dirtiest places we have ever stayed at. The whole place smelled like cigarettes and mold. There was a domestic disturbance that went on for hours (with horrible language and yelling) on our floor and the hotel staff claimed to not know anything about it. I would not recommend this place.