Extended Stay America - Denver - Cherry Creek

Carpet had disgusting dirt etc Dog observed peeing on wall Stained furniture Refrigerator door banged with bat I am asking for refund

some one left the cleaning bottle on the night stand and it had a leak on the bottom. by the time i found out where the water was coming from it had already made a mess on the table and the floor. i felt like the bedding was not clean. breakfast. are you for real.

This is my second time, the first one was not as bad, but this time, the room was very dirty. The carpet was full of dog hair, that looked disgusting and I had to put the bed sheet on floor to get along. The was a very bad smell on/off most days, not sure if it was carpet of from air conduits. Hotel ran out of shampoo!! Target is directly behind and we were waking up several times during the night as the trucks were unloading. Parking is not spacy and you have to be careful your car won't be hit. On checking in, we were told that there was mandatory maintenance in the first 2 days, and that particularly annoyed me cuz I had my significant other left by herself and she did not like guys break into the room. I called the supervisor trying to schedule this when I am available on the first day which he did but they never came after I cancelled lots of my business schedule, so we decided to step out on the second day- was horrible day. At the end, some of the lights after this mandatory check remained unfixed!!!! If you are really not running in the last minute to find a hotel that is close to your business, then I won't recommend it at all. Extended Stay America have been very inconsistent in their service at the level of the same place and among the hotels. You do not really what you can get for the same amount of money you pay for here, and even you return to the same place, it may be a lot worse!!

No iron, dirty towels, and a terrible broken bed.

very bad. on my way to a meeting in the morning, i saw poop (human) in the middle of the walkway inside the hotel.

Checked in and bathroom was dirty, carpet was really dirty, called front desk and all they said was sorry. Didn't come clean or anything

Almost impossible to find when driving in. The AC did not work and temps were close to 100. Neighborhood was sketchy as the hotel was right next to a couple of strip clubs. The mattress was horrible.

Room are run down and extremely dirty, we left after 1 night of a 4 night stay. Extended Stay America should be ashamed to have there name associated with this property. I will never stay at another Extended Stay America due to this experience.

We were very disappointed in the cleaniness of the room. Sheets and towels were clean, but the bathroom and kitchen floors were dirty, and dust was on the chairs at the breakfast bar, on the toaster, and the dresser where the tv set. Not just a little dust.....but, write your name in it dust. We arrived at the hotel late, and needed to get up early for an appointment the next morning so we just checked over the bedding, mattresses, etc. to make sure that it was clean and that there weren't any unwanted guests and went to bed. The hotel was older, in a good location, it just needs to be deep cleaned..... at least in the room we were given.

Room smelled bad. Bathroom and kitchen were not clean. Closet door was detached just leaning against the wall. People hanging out on the stairs drinking and being loud.