Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Very nice hotel, next to a Starbuck's!Posted Dec 27, 2013
Pros: Comfortable bed and shower
Cons: The fridge made a lot of noise and was a little stinky.
for Overnight Stay Before Destinationby Mimi from Ellensburg
Amazing staff!Posted Dec 26, 2013 on Hotels.com
Never had a better Holiday Inn stay! Thanks ellensburg folks.
Recommendedby rod with sore back from Spokane Wa.
traveling to seattlePosted Dec 23, 2013 on Hotels.com
room was great except for mattress on bed- it was like a steam roller smashed it- back is still hurting from Friday night- and today is Monday- Guess if i stay there again i will bring my lazy boy chair so i can sleep.
for Everyoneby Mom from wa
Posted Dec 16, 2013
Recommendedby Rose from San Francisco
Very comfortable experiencePosted Dec 3, 2013 on Hotels.com
The hotel fit our needs perfectly over thanksgiving weekend with family. The kids loved the pool, we enjoyed the peace and quiet of our room, and the breakfasts are fabulous. Hats off the the wonderful woman who managed the breakfast with efficiency and a smile. She had the placed polished, organized, and welcoming. She really put in the extra effort.
for Personal Eventby B. Kavanaugh from E. Washington
Beautful, clean hotelPosted Dec 2, 2013 on Hotels.com
The hotel looks brand new, the service was outstanding and the room was absolutely spotless. Bed was very comfortable and it was quiet. Convenient location right off Canyon Rd. in Ellensburg. Highly recommend this hotel.
by A verified traveler from Port Townsend, WA
Posted Dec 2, 2013
Pros: It was clean.
Cons: Take the air freshener out at the front desk. Warn people about noisy rooms, only use them as last resort, charge less for noisy rooms.
Room was very clean. Furniture was clearly worn and old. Room had an odd smell that I don't really know how to explain. The noise level was the biggest issue. We were on the end nearest the pool on the 2nd floor and could hear all the pool noise from the operation of the pool to the people playing. Also when the water in the room above us was used on it was really loud. I'm not sure if it's just an old facility but we could hear everything! One last thing, when you're at the front desk there's an overwhelming smell of air freshener. It made me want to hold my breath while I was standing there. It was just too much. Bottom line, the room was not worth $100. I will try another hotel when I go back to Ellensburg.
for Business Travelersby rarely a complainer from holiday inn ellensburg
wide variance in night staff versus day staffPosted Nov 28, 2013 on Hotels.com
supposed to get a "credit" because the window in the room did not open. how do i ensure that this happens? the night clerk was less than helpful. staggering unresponsive. however the day staff was delightful. thoughtful, courteous - all one could ask for. please let me know how i follow up on the supposed credit i'm to get because the window didn't open. i unfortunately have an auto-immune illness i need the temperature to be 60 degrees or below. suffered through the night. not an ideal situation. had a suite - so paid more than the average for what i thought would be better space. felt like my arrival was an imposition. definitely did NOT feel welcome.
Recommendedby Marli from Portland
Noisy!Posted Nov 12, 2013 on Hotels.com
This was a nice, clean hotel but it was so noisy! We could hear absolutely everything going on in the hallway and it kept waking our child. The door to our room had lots of air space all around it and noise just came right in. My family stays on hotels at least 5 times per year and this was the least-insulated (noise wise) that we've ever stayed in. Not a restfull stay :(
for Everyoneby A verified traveler from Seattle WA
A decent place to stay for one nightPosted Nov 1, 2013
The overall experience is good. The only annoying thing is the heating turns on and off every 10 minutes and is very noisy.