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关于红顶客栈弗林特的点评

2.5 out of 5
红顶客栈弗林特
4160 Pier North Blvd Building A, Flint, MI

点评

6.6
10 分 - 超赞。6 条好评,共有 14 条点评" "
8 分 - 还可以。0 条好评,共有 14 条点评" "
6 分 - 一般。2 条好评,共有 14 条点评" "
4 分 - 很差。4 条好评,共有 14 条点评" "
2 分 - 糟糕。2 条好评,共有 14 条点评" "

7.0/10

清洁度

7.6/10

员工和服务

7.2/10

服务设施

6.8/10

住宿条件和设施

6.4/10

环保

点评

2/10 糟糕

Nigel

满意:员工和服务
不满意:住宿条件和设施,服务设施
the first room was a horrible old outdated, piece of crap. The second room with red roof, was remodeled beautifully, clean. Elevator piece of crap, scared to get on. building inside was looking like it might be in the middle of remodeling. If not they should, cause it look like crap. I was worn about a woman being killed in that building and the body being found in a room. I was told to leave that place as soon as possible because it wasn't safe. I wasn't worried too much, I brought my 9mm with hollow point bullets and green laser, with me. No, I would not refer anyone to this dump, and I would not be returning to that red roof ever!
2024 年 3 月入住 2 晚

10/10 超赞

Melanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool
2024 年 5 月入住 3 晚
Tianna RediResponse Specialist 于 2024 年 5 月 20 日 的回复
Hello Melanie, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Flint. It is so rewarding to read that you enjoyed the pool, resulting in your 5/5 score. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 超赞

Melanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The friendly staff
2024 年 5 月入住 1 晚
Tianna RediResponse Specialist 于 2024 年 5 月 20 日 的回复
Hello Melanie, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Flint. It is so rewarding to read that you enjoyed the friendliness of our staff. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

6/10 一般

Greg,Battle Creek

与配偶出行
Ok for one night, room was better then I anticipated, still a lot of shady people outside smoking, room smelled like smoke at first eventually went away
2024 年 5 月入住 1 晚

10/10 超赞

Melanie

满意:清洁度
2024 年 4 月入住 1 晚

4/10 很差

Corey

商务旅客
不满意:服务设施,清洁度
Stains on bedsheets and hair etc.
2024 年 5 月入住 1 晚
Gabrielle RediResponse Specialist 于 2024 年 5 月 11 日 的回复
Dear Corey,Thank you for your review following your stay at Red Roof Inn Flint. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the stains on the bedsheets and the hair hindered your stay.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 超赞

Jacquelyn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool was clean the staff was nice.
2024 年 4 月入住 3 晚
OnielRediresponse Specialist 于 2024 年 5 月 2 日 的回复
I want to thank you Jacquelyn, for taking the time to post a review of your stay at the Red Roof Inn Flint. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our staff and the cleanliness of the pool. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 糟糕

Edward,Troy

与家人出行, 带宠物出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel needs to be closed
2024 年 4 月入住 3 晚
Kerry-Lee RediResponse Specialist 于 2024 年 4 月 13 日 的回复
Dear Edward, Thank you for taking the time to tell us about your experience at the RED ROOF INN FLINT. In response to any hindrances faced we sincerely apologize for the less-than-ideal experience. Feedback from our guests is always welcome as we strive to improve here at Red Roof. Please know that we value you as our guest and appreciate your business with us. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 一般

Royme

2024 年 4 月入住 1 晚
Ahmad Bakr 于 2024 年 4 月 10 日 的回复
Dear Royme,Thank you for taking the time to tell us about your experience at the RED ROOF INN FLINT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,

10/10 超赞

Michelle

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
my brother was in town for 4 days, so i got him a room at your establishment. he said is was convenient location to his meetings, clean n staff was friendly.
2024 年 4 月入住 4 晚
Samantha RediResponse Specialist 于 2024 年 4 月 17 日 的回复
Thank you for your review, Michelle. The staff at the RED ROOF INN FLINT and I were happy we earned your 5/5 score following your stay. It's also great to hear that you were pleased with our convenient location, clean facility and friendly staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist