Wyndham Palm-Aire Reviews

Our stay here was quiet. Even though we left the premises most days, there's enough to keep families engaged such as karoke, mini golf, volley ball, tennis etc. We would definitely visit again.

We stayed for two days and it was very pleasant. The rooms were clean and we will recommend this Hopewell to family and friends.

We had a great stay at this place. Very spacious rooms with all you need for a family getaway

Great deal if you play golf, I played 3 rounds for a total for a total of 76 $ had a nice experience with Joe Harrington was very helpful at the hotel

When I booked I thought I booked a hotel. From the moment I checked in I was borthered to get a free breakfast. I was tired after traveling for almost 24 hours and just needed a shower and a bed at that time. I was not pepared for a room not being cleaned up and when I could around five to ask why my room was not done the reaction was not very nice. "If you needed a clean up you should have requested it". A bit confused I ask what I could request then and found out that if needed I could request fresh towels. This while the room had just 2 towels when I got in. I had booked for 4 nights starting at a Wednesday, but when on Saturday at 3.30 I still had no clean up, I decided to take the loss and checked out.

We book several rooms every Easter break. EVERY YEAR we have a nightmarish experience at check-in. In fact, it's so bad, we've just come to expect it and we're never disappointed. Besides totally screwing up our rooms, their new thing is to try to book us in a building away from the main complex. WATCH OUT. I guarantee they will try this during busy periods. Bad way to start a vacation.

upgraded by hotel from studio to one bedroom. towels were never exchanged. no room service was provided.

Excellent location. Excellent rooms. Excellent location.

great I love the pool friendly staff safe clean I gave my friends all recomendations

We booked a two bedroom suite at The Wyndham Palm-Aire in February 2014, for a three day stay prior to going on a cruise. The room was spacious, clean, and very well equipped with a full kitchen, two complete bathrooms and a huge master bedroom. The hot tub was a nice addition to the room. The proximity to several shopping venues made it a great place, specially for a larger family (of three kids and two adults) The only negative was the check in process. We showed up at 3:30 PM and were told that the room was not yet ready (check- in time was 4PM) After waiting for forty five minutes and not being able to get an anwser as to when the room would be ready, we asked to see the manager. The manager (Joseph) would not provide even a time estimate as to when the room would be ready, nor did he provide an explanation as to why the room was not ready on time. Another customer had been waiting for even longer than us and was getting the same treatment. Our room was finally ready at 5PM a full hour and an a half after we arrived. Although delays can sometines occur, the delay was badly handled by the manager, who should have offered either a time frame, an explanation or a compensation.