Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
3.0 Room cleanliness
2.0 Service & staff
3.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by fay from uk

What Game ?

Posted Sep 17, 2013
Pros: Restaurant and bar staff were excellent -
Cons: train the reception staff to Smile would be a starter ..........
Location: did not stay long enough to find out !!
My Husbands birthday - big mistake I should have read the reviews first !! Most expensive of all our (4 week) Holiday Accomodation and by far the very worst - almost like a Prison Block. I don't think the Staff in the reception would have taken any more notice if I'd have been naked !!!! awful, awful place
3 out of 5
Recommended
for Business Travelers
by Peter from Boston

Bains continues to grow but not improve

Posted Jul 10, 2013 on Hotels.com
Have stayed here in the past when it first opened and thought it was a great value. While the place is obviously doing well and continues to build and grow, it seems the upkeep of the hotel rooms isn't a priority. When we checked in we had to ask for a new room after I couldn't stand the stale smell of the non-smoking room. We got a much nicer room which made us wonder why we didn't get this one in the first place. if you have work at the nearby university, this is a good option, but I can't highly recommend it. I've never tried the restaurants so can't review that element of the establishment. Service was responsive but a little late.
2 out of 5
by Jim from Devon, UK

OK if your passing through

Posted Apr 23, 2013
Pros: A bed for the night on a long trip
Cons: The food and swimming pool
This hotel is described as being in a rural location, however it is off a due carriage way on the edge of town. On arrival the reception staff were quite unfriendly and only gave vague directions to the rooms. The rooms were very basic, but clean but had no privacy, if the curtains were opened then the large window look straight out onto an open walk way. With the curtains drawn the room is just a small box and feels a bit like a prison cell. The restaurant tuned out to be the bar, the staff we helpful but the food was poor. Breakfast, again the staff were helpful but the food was poor. The swimming pool hasn’t been cleaned for ages, thick with algae, you would not want swim in it in a month of Sunday’s! All in all it’s OK if you are passing through, but you would not want to stay there for long.