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关于塞拉坡酒店的点评

3 out of 5
塞拉坡酒店
Spiaggia di Serapo, Via Firenze 11, Gaeta, LT

点评

7.8

还可以

10 分 - 超赞。76 条好评，共有 288 条点评" "
8 分 - 还可以。128 条好评，共有 288 条点评" "
6 分 - 一般。56 条好评，共有 288 条点评" "
4 分 - 很差。19 条好评，共有 288 条点评" "
2 分 - 糟糕。9 条好评，共有 288 条点评" "

8.4/10

清洁度

7.8/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Terenzia

与配偶出行
满意：住宿条件和设施，服务设施
Buona la posizione
2024 年 5 月入住 1 晚

10/10 超赞

Lorenzo

满意：清洁度、员工和服务、住宿条件和设施
Tutte molte bene
2024 年 5 月入住 1 晚

8/10 还可以

Mary

满意：清洁度、员工和服务、住宿条件和设施
I was visiting a friend in Gaeta. I stayed for a week. I am from the US. Get the ocean view with a balcony. The view is great. I usually stay in Hiltons and Marriotts. This is comparable, with a few very minor exceptions. No waste can in bedroom only in bathroom. Furniture slightly more worn, not bad though, at all. The staff were very good. Breakfast was international style. Restaurant food was good. Technology was obviously outdated because things were on paper at the front desk. On the whole for the price, beachfront you cannot beat it.
2024 年 4 月入住 9 晚

8/10 还可以

Anna Maria，roma

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Non ci aspettavamo più di tanto da questo hotel, siamo arrivati pensando che ci saremmo dovuti accontentare, invece sono stati quattro giorni indimenticabili, complice la meraviglia di Gaeta che ci circondava, il mare che ci ha fatto compagnia col rumore delle sue onde, il personale dell'hotel incredibilmente professionale. Non c'è stato nulla che sia andato storto, tutto intorno a noi ha contribuito a creare dei bellissimi ricordi. Abbiamo lasciato la struttura con il cuore triste, perché ci dispiaceva andare via. Ci siamo ripromessi di tornare e speriamo presto ❤
2024 年 4 月入住 3 晚

8/10 还可以

Fabio

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
W
2024 年 4 月入住 1 晚

10/10 超赞

Nunzia

满意：服务设施
Una buona struttura, situazione strategica.
2024 年 4 月入住 1 晚

10/10 超赞

Lorenzo

满意：清洁度、员工和服务、住宿条件和设施
Molto comoda vicinissima al mare e al centro
2024 年 4 月入住 1 晚

8/10 还可以

Robert

与家人出行, 与配偶出行
满意：员工和服务，清洁度
Nice place to stay, good food and nice beaches
2024 年 4 月入住 2 晚

10/10 超赞

Alessandro

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottima posizione, personale cordiale e professionale. Consigliato
2024 年 4 月入住 2 晚

8/10 还可以

Gerald

8/10 还可以

Gianfranco

满意：住宿条件和设施
2023 年 11 月入住 1 晚

8/10 还可以

Anne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Marian

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Hotel in cute little beach town
Hotel Serapo is in a great location right on the beach. Many amenities are not open mid October. Private beach is closed, pool is closed. A bit confusing to figure out where the restaurant is. There are 2 buildings. The beds and pillows were evil. Nice staff.
2023 年 10 月入住 2 晚

10/10 超赞

STEFANO

满意：清洁度、员工和服务、服务设施
Sul. Mare location unica
2023 年 10 月入住 1 晚

10/10 超赞

Milana，Trier

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 11 晚

4/10 很差

Anthony

2023 年 9 月入住 6 晚

8/10 还可以

Thalon

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

8/10 还可以

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura un pò ferma agli anni 80 ma le camere sono comode e confortevoli. Il personale è molto attento e disponibile. Nei mesi estivi si può scegliere la piscina con idromassaggio (compresa nel prezzo della camera) o la spiaggia privata sul bellissimo litorale di Serapo ad un prezzo ragionevole.
2023 年 9 月入住 2 晚

10/10 超赞

MJ

与配偶出行
满意：清洁度、员工和服务、服务设施
Beautiful place wonderful food especially the chocolate croissant

8/10 还可以

Eric

满意：住宿条件和设施，清洁度
Great location with beautiful views of the ocean, the beach and the city (depending on which side is your room). Very easy to walk to many restaurants. We walked all the way to the end of the town very easy. The only down side is the maids did not respect the do not disturb sign on the door. But overall it was great!
2023 年 9 月入住 7 晚

8/10 还可以

Annamaria

满意：清洁度、员工和服务、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Attilio

满意：清洁度
Buongiorno la struttura è un po’ vecchiotta più nei dintorni al di fuori del mare Gaeta non offre gran che
2023 年 8 月入住 2 晚

2/10 糟糕

Patrizia

2023 年 8 月入住 1 晚

2/10 糟糕

Rigers

与家人出行
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Extra charges for everything OLD Mattresses Hotel
The hotel appears to be quite outdated, with old mattresses that are uncomfortable. However, the staff members are very pleasant and the cleaning service is exceptional. It is important to note that the hotel's cleanliness is not due to the property's condition. If you plan on visiting the beach, be aware that there are extra charges for everything, as none of it is included in the already exorbitant price considering the conditions of this outdated hotel.
2023 年 8 月入住 2 晚

10/10 超赞

Loredana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel un po’ vintage ma con ottimo ristorante Ilaria cameriera cordiale e gentilissima piscina con idromassaggio molto piacevole lo consiglio

8/10 还可以

Orsola

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personale cortese e disponibile
2023 年 8 月入住 3 晚

6/10 一般

vittorio

满意：清洁度
2023 年 6 月入住 1 晚

6/10 一般

Sierra

商务旅客
满意：清洁度
不满意：住宿条件和设施，员工和服务
Liked: right on serapo beach, easy cheap parking, nice balcony, good breakfast, close to everything in gaeta, 5 min drive to old gaeta. Cons: walls are thin so you can hear people being intimate, babies crying for hours, peolple literally doing anything, rooms and facilities are ugly and beyond out dated, showers are tiny and theres no room to be inside w the doors closed so your floor will have water everywhere when youre done, staff does not care about their guests i didnt have towels in my room after they cleaned so i called the front desk and asked for some at 1330 they said okay we will take them to you i come back at 1530 to no towels again and not able to shower, so i go to the front desk and they told me at 1900 they would have the cleaning lady bring me towels i said no now, so they said okay we will bring them. I go down to the beach for an hour come to my room.. no towels.. so i go to the front desk and this woman gives me towels after laughing at me. I go to the room only to find that all the towels were smaller. A blonde hair blue eye man was the person i spoke to multiple times and lied to me multiple times about bringing towels. This hotel desk staff treat their guests bad so does the short hair chubby parking guy who wont move the barriers for you to park. The hotel is terribly decorated its weird. If it wasnt cheap and on the beach i wouldnt have stayed there but i wont again... awful service

8/10 还可以

Teresa

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

10/10 超赞

giuseppe

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Stuttura comoda buona colazione e personale gentile.Ottima pulizia e bella veduta.
2023 年 6 月入住 2 晚

8/10 还可以

Lorenzo

满意：清洁度、员工和服务、住宿条件和设施
Ottima posizione
2023 年 6 月入住 1 晚

8/10 还可以

Åsa

2023 年 6 月入住 3 晚

4/10 很差

Maria Antonietta

团体旅客
不满意：清洁度
Purtroppo la camere erano datate e non conforme a quello che fanno vedere
2023 年 6 月入住 3 晚

8/10 还可以

filippo

团体旅客
满意：员工和服务，清洁度
AMBIENTE PULITO, PERSONALE CORTESE E DISPONIBILE STRUTTURA DA RIMODERNARE
2023 年 6 月入住 3 晚

10/10 超赞

lucia

2023 年 6 月入住 1 晚

10/10 超赞

Martin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Right on the beach. Greet views from room a with a sea view.
2023 年 5 月入住 2 晚

8/10 还可以

Giovanni，Matera

满意：清洁度、员工和服务、住宿条件和设施
Siamo stati bene! Camera pulita anche se con arredi datati ma comoda e funzionale. Il servizio ed il personale sono sati assolutamente all'altezza della classificazione alberghiera. Ottima la colazione.
2023 年 5 月入住 2 晚

8/10 还可以

Giuseppe

团体旅客
满意：员工和服务
不满意：住宿条件和设施
Personale cordiale e ottima pulizia albergo con camere molto datato almeno la categoria basic poi cosa deludente alla prenotazione con expedia non si evince che la camera e in una struttura adiacente a quella principale per un soggiorno breve puo andare bisogna essere piu chiari con la pubblicazione su expedia
2023 年 5 月入住 1 晚

4/10 很差

Steve

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Nice hotel but…..
This is a beautiful location right on the ocean. Room was clean. Check in was easy. The shower was good That is where the good ends. During our stay there were multiple school groups staying that would take over the hotel, constant yelling and noise. We stayed 4 Nights, our room was over a patio and 3 of the 4 nights the teenagers had a party on the patio with the music so loud it shook the room. When we complained the first night they said it was only 1 night but that was not true- it continued the next two. Staff was not helpful at all and did not have any consideration for other paying guests. The have a beautiful beach but they would not provide a chair to sit at it. Breakfast was not self serve, and you felt they discouraged you to ask for items. Overall it was very disappointing and I would advise anyone looking at booking g this hotel to inquire if there are any school groups booked in at that time.
2023 年 5 月入住 4 晚

10/10 超赞

deborah

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was lovely,the only down side was that I booked a lovely room online and a few hrs later discovered it was for the wrong date, they would not change the date, i knew it was not refundable and only wanted to make the stay sooner. I had to book the same room a second time and no accomodation was made for my booking date error. I had already confirmed plans to meet friends there.
2023 年 5 月入住 1 晚

4/10 很差

GIUSEPPE

与配偶出行, 商务旅客
不满意：住宿条件和设施，服务设施
E' assurdo che pur avendo pagato un prezzo quasi pieno mi debba trovare in hotel con una gita scolastica di centinaia di studenti. Ero a Gaeta per lavoro e quando sono sceso per la colazione la sala era stracolma di studenti con fila chilometrica al self service
2023 年 5 月入住 1 晚

8/10 还可以

Pasquale

与家人出行
满意：员工和服务
Niente di speciale struttura sufficiente
2023 年 4 月入住 1 晚

10/10 超赞

Valentino

商务旅客
Buona organizzazione.struttura non nuova mA efficiente
2023 年 4 月入住 1 晚

8/10 还可以

Claudio

2023 年 4 月入住 1 晚

8/10 还可以

Giovanna

满意：客房舒适度，员工和服务
Soggiorno in primavera
Hotel in ottima posizione sia per il mare, sia per visitare la città. Personale gentile e disponibile. Colazione di ottima qualità. Doccia funzionale, ma bagno e doccia decisamente da ristrutturare.
2023 年 4 月入住 2 晚

10/10 超赞

Oscar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gaeta
Great location, friendly staff, terrific views. Access to local transportation is easy once you figure it out. We still walked more than we should but had a great stay!
2023 年 4 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo
Ottima posizione, bellissimo hotel Centrale, sulla spiaggia Personale accogliente e molto gentile. Tornerò!!
2023 年 4 月入住 1 晚

4/10 很差

Maria

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
La struttura ha sicuramente una posizione ottimale; è ad un passo dalla spiaggia e a pochi km dal centro di Gaeta. Peccato per la camera non del tutto confortevole e molto vecchia. Deludente la colazione ed il servizio al buffet

4/10 很差

Francesco

2022 年 10 月入住 1 晚

2/10 糟糕

silvia

2022 年 10 月入住 6 晚