Ratings based on 688 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Hotel was fine. Easy to get to off the highway.

Posted Nov 22, 2014
Pros: Easy access from the highway, close to the things we went for.
Location: Good shopping nearby.
Experience was good. Staff friendly and breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Craft show retreat!

Posted Nov 9, 2014
Great location breakfast was very nice and clean. Will still again.
4 out of 5
Recommended
for Everyone
by A verified traveler

LIked everything about except:

Posted Nov 5, 2014
Pros: Everything except above.
Cons: Double check room cleaning.
Location: Location by the airport is great. Also close to most important places to go in Grand Rapids.
Liked everything about it except found a pen and another item underneath the bed comforter as if it was missed during cleaning of the room which left me wondering what else was not cleaned well in the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, MI

Posted Oct 14, 2014
It really was a short stay of 10 hours but I felt comfortable and relaxed while I was there.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
Clean, good location next to many restaurants and shopping. Short drive to Downtown Grand Rapids.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2014
Was a good stay. Staff was friendly, room was clean, would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 16, 2014
We were pleased with hotel. Good price and comfortable stay.
1 out of 5
by A verified traveler

My shoe was stolen from my room.

Posted Sep 15, 2014
My shoe was stolen from my room. I've to beg the front desk to change my bed sheets after four days. The housekeeping is terrible. Breakfast is the worst!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

top sheet wrinkle ,very wrinkle

Posted Aug 26, 2014
Pros: location and parking lot
Location: very nice location for eating and shopping
no ice in the ice machine and not to clean looking, need more than two luggage rack also could use a new wafer maker
4 out of 5
Recommended
for Overnight Stay Before Destination
by Stevefrom Clearwater, FL

Satisfactory stay, good service

Posted Aug 26, 2014 on Hotels.com
Satisfactory stay, good service