Ratings based on 804 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Jul 5, 2015
Amazing rate for a clean, comfortable, conveniently located hote.
for Everyoneby A verified traveler from Washington
Good Value but hotel is tiredPosted Jun 17, 2015
Pros: Location, bed is comfortable, great value.
Cons: Towels are too worn, shower curtain worn and mold on the bathroom ceiling.
I have stayed at this location once or twice a year for the last 3 or 4 years. I appreciate the value and love the location. This visit I found my visit less appealing. Or at least the room I was assigned. There was mold all around the ceiling in the bathroom. The shower curtain had several holes in it and was very worn. The towels were the worst, so ragged and thin they should have been repurposed as rags. The bed was very comfortable however and the location is just where I want to be. I will continue to stay here unless things decline further.
for Everyoneby A verified traveler from Grand Rapids, MI
I would chose another facility in the areaPosted Jun 15, 2015
My complaint about this facility were the towels. The towels left in my room were stained with hair on them. All of them were dingy and stained. Front desk was called. Comfort of the room was fine.
by A verified traveler from Saint Joseph mi
Very close to the airport.Posted Jun 13, 2015
Hotel was very close to the airport. Check in was efficient and quick. Shower had black mold on the walls. Towels were scratchy and 1 was not clean, ie full of hair when I went to use it.
for Everyoneby A verified traveler from California
Home Away from HomePosted Jun 12, 2015
Pros: The price was the best part for me, because I had limited funds to use on this trip.
Cons: The second day the pillow cases and sheets were not changed. This was an important issue for me and correcting it could encourage me to go back.
Location: Having it near the activities that I did made it simple for my love-ones to pick me up.
I needed a shuttle bus to pick me up from the airport to take me to the hotel. Their shuttle bus would not be operable at that time. So, they had a cab to pick me up and they paid for it at their expense. It was announced to me that my room would be up-graded at no increase to me. The breakfast was the best I have ever had at all the other hotels I have stayed. The room appeared to be clean in every way possible. The water was hot when it needed to be hot. The amenities were useful.
for Everyoneby A verified traveler
Posted May 30, 2015
The room and hotel were fine and comfortable. It was clean and the beds were quite good. The only problem was the morning desk clerk was uncooperative and difficult to work with. The breakfast staff were also slow to respond.
for Everyoneby A verified traveler from Wisconsin
Posted May 25, 2015
Hotel overall was ok. Definitely in need of several updates. Staff was nice.
for Everyoneby A verified traveler
Comfortable and inexpensive.Posted May 23, 2015
The Baymont was an inexpensive choice for a night in Grand Rapids. The king room was comfortable and the hotel was quiet despite a college track team staying there. There were a couple restuarants in walking distance. The morning breakfast was typical.
for Everyoneby A verified traveler from maine
hotel near air port and very good shuttle servicePosted May 22, 2015
Pros: shuttle service
Cons: I was satisfied with this trip
Location: I did not stay in area
a very good trip experience and wood stay there again.
by A verified traveler
just so soPosted May 10, 2015
Not exceptionally clean. Room was comfy but too basic for a long term stay. Breakfast was fair.