Baymont Grand Rapids Airport Reviews

Stay was fine, staff polite and courteous, room clean and comfortable

Room was spacious and clean. Bed was comfortable. Breakfast was better than average. Staff was all friendly. Lower rate than I expected to pay and pleasantly surprised it was just a good value.

Horrible, I sent my sons there to have a place to study and a good night rest prior to a major exam 3 miles from the hotel early the next morning. The room smelled of smoke and the wrestling team in 3 rooms across the hall partied all night, slamming doors, yelling all night in the hall, even after complaints were made! A specific request was made for a quite room and late check out. An absolutely horrible experience for them. A quite good night sleep is all that was expected. The facility failed miserably and the staff did not respect the entire point of your business. A safe quite night of rest in a clean room while away from home.

Decently clean rooms and comfortable bed. The place is a little run down and a little more attention to cleanliness in common areas would be nice.

I have stayed in different Baymont Hotels over the years and have found them variable in quality. The Grand Rapids Baymont was well placed for my business and the price was right. When I checked in, the staff was attentive and efficient. I was frankly surprised and pleased how nice my room was. It was clean, neat, and comfortable. The bed was terrific with a good mattress, nice crisp covers, and lots of pillows. I ate breakfast the next morning and it was also good, better than most other hotel offerings I've had. I wouldn't hesitate to recommend this Baymont to my friends.

The room smelled of cigarette smoke and I don't believe the bedding had been changed from previous guest, though the price was good.

Stayed overnight after flying in on the red eye. Hotel was clean, quiet, comfortable and offered a great breakfast. Would definitely stay again!

I checked in at night, approximately after 10 pm. I had booked the room through Expedia. The clerk was not personable. He asked for my credit card and obtained the information for "incidentials" without my permission. I questioned the neccessity to sign the document stating that I would be responsible for damages that would automatically be charged to my credit card. He stated to me, " Well, if you want to stay here, you will have to sign!" Honestly, if I hadn't prepaid for this room with the understanding that I would not be reimbursed for the first nights stay, I would've left. Unfortunately, I felt pressured to sign. Once I entered the room, it was quite disappointing considering how adamant that the clerk was that I signed the document. It was a basic room. I had requested a suite, but it did not compare to other hotel suites I have stayed in. The remote for the television didn't work. I had to go to the front desk to get batteries. I returned to the room and the television still didn't work. I called the front desk and the clerk came to the room. He put a different set of batteries in the remote and the television still wouldn't come on. After tampering with cords, he was able to get the television to come on. The room had a small fridge which was convenient, however, the freezer had so much ice/frost that I was not able to utilize the freezer. The breakfast was minimal, but why complain, it was free! Overall, I expected more!

After walking into my room and realized that i was given a double queen when i booked a king. I called the front desk and was told the reservation was sent to them as a double queen from expedia. Expedia says they sent a reservation for a king. I was then told they had no available kings. Not happy at all.

The rooms where ok for a nights stay. Bathroom had mold in shower/tub area and damage to faucet. I wanted to order room service, but this is not an option on site.