Ratings based on 630 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from ohio

top sheet wrinkle ,very wrinkle

Posted Aug 26, 2014
Pros: location and parking lot
Location: very nice location for eating and shopping
no ice in the ice machine and not to clean looking, need more than two luggage rack also could use a new wafer maker
4 out of 5
Recommended
for Couples
by A verified traveler from Michigan

Good hotel for the price

Posted Aug 20, 2014
Pros: Room, cleanliness, atmosphere, facilities, breakfast
Cons: Staff needs to be friendlier and better trained at the front desk
Location: This is in a good location right off I-96. It's just a short drive from Woodland Mall and many other stores and restaurants.
This hotel was a godsend for me and my girlfriend. We had booked a three night stay at a hotel down the road and it turned out to be a hole in the wall that I did not even want to spend one night in. The Baymont was so much better and it was not really that much more. The facilities are well kept and the overall atmosphere was very nice. Our room was great and spacious enough. The cleanliness was good and it smelled good too. The breakfast was pretty good as well. They had a lot of pastries and even a waffle maker. They also had biscuits and gravy and sausage which was nice. The only reason I did not give this hotel a 5 was because the staff was kind of strange. The housekeepers were very stand offish and did not even really smile when you walked by. The front desk was mostly nice although not trained as good as he should be I think. So other than those issues the hotel was fantastic.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Quick stay

Posted Aug 20, 2014
Pros: Location and clean facility
Needed a hotel near the airport... Perfect location, friendly staff. Plenty of restaurants nearby
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Charles, IL

Clean, good location, nice breakfast

Posted Aug 19, 2014
Nice to have a fridge and microwave, Beds are okay, but bring your own pillow!
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, Ontario Canada

Nice and clean Hotel

Posted Aug 17, 2014
Pros: Enjoyed the breakfast in the morning - bread, bagels, muffins, cereals, waffles, hard boiled eggs, juice and coffee. Perfect!
Location: Hotel was easily accesable from the highway and located around several restaurants and grocery stores.
Hotel was very well maintained inside and around the property. Beds were comfortable and the pillows too! Small bathroom but clean and tidy.
2 out of 5
by A verified traveler

Carpet was filthy in room and in stairwell

Posted Aug 12, 2014
Pros: Not a whole lot.
Cons: For pity's sake, replace the carpets!!! They are about five years overdue for replacement.
Location: It was convenient from the interstate and had several restaurants nearby.
The maids had done a nice job of having the bathroom and beds nice and clean but the carpet was so stained and disgusting that I did not dare take off my shoes. When I told the desk clerk, he was nice but just said "I'm sorry" with no offer of a new room. When I I went back a second time and asked for a new one, he first said there were none and then finally showed me another. The carpet there was nearly as bad as the one I was in. My non-smoking room also smelled like cigarettes. I am not fond of elevators so took the stairs. The carpets there were even more flthy as were the carpeted bases of the luggage carts sitting in the lobby. Yuk!! I could not believe this was a Baymont Hotel! When I tried to call the national number to complain, I got put on hold four times and never got to talk to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

close to airport

Posted Aug 4, 2014
Pros: close to airport
Cons: not charging to park car for 2 1/2 days
Location: Great restaurants within walking distance
Check in and out was great and the room was clean and comfortable.
2 out of 5
by A verified traveler from Hesperia MI

not worth the money

Posted Aug 2, 2014
Pros: Close to airport
Cons: Housekeeping and repairs
Picked this motel for the shuttle which was on time and not extra cost. The room had the AC on full blast when I arrived (outside temperature 75) and I figured it out that it was probably hiding the fact that the toilet would put in water every 2 minutes. I thought it was the neighbors room as it did not do it when I was in the toilet room. The desk chair had crumbs or particles of something over the seat. Sink vanity light lens was cracked with holes in 2 places. Long hair on sheets when I pulled the covers back. Coffee carafe lid was broken and coffee took almost 10 minutes to brew. Elevator smell hot like it was about to quit. Not a very enjoyable night.
3 out of 5
by A verified traveler from Kalamazoo

Outside is better than inside

Posted Jul 28, 2014
Pros: Location and staff.
Cons: It smelled old and once inside, it really needs updating.
Location: The Grand Rapids Airport was close as well as many chain restaurants which was convenient.
The look of the hotel and hotel website is a bit deceiving but I guess the price should have given it away. Staff was helpful but the room smelled funny, old and the entrance wasn't welcoming. They did have coffee all day which was a plus and the location was great for what I needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Functional hotel for short stays

Posted Jul 24, 2014
Good location, easy to find, the staff was friendly, and the room was clean.