Ratings based on 176 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Britannia19
Stair crazy!Posted Apr 11, 2014
Pros: Location, views and wonderfully friendly and helpful staff.
Cons: Install a lift!
Location: Gleddoch is a destination resort to get away from it all. It has spacious rooms, good and plentiful food and stair aerobics to keep you fit!
Gleddoch House sprawls over effectively 6 levels (one level being just a connector stairway) up the side of a hill. This gives it great views over the River Clyde. On the other side, there is a golf course. Wonderful location! But there is no lift. If you have problems with stairs, you need to be very particular about your room booking. During our first stay, we were in a superb room on level 3 above the main entrance to the hotel. However, to go the restaurant we had to descend to level 2, walk about 100 metres and then climb to level 5. I have mobility issues. That climb was to me what Everest is to a mountaineer! For our second stay, we had a room on the restaurant level. There are only a small number of rooms that have no stairs to get to the restaurant. A tip. If you do find yourself in the old part of the hotel, it is much easier to drive from the level 1 car park to the level 5 car park than to embark upon an assault on the North face of the Gleddoch.
by graham from scotland
Drastically needing upgradedPosted Mar 17, 2014
2 single mattresses made up king size bed, black hair in the bed, when we found the bar through a labyrinth of corridors the bar was like an old mans social club, considering it is advertised as luxury spa and golf, the bar had miss match if seating was stone cold and the most minimal array of drinks available, very dissappointed indeed!!!
for Everyoneby James from Fife
Relaxing break in a quiet locationPosted Mar 15, 2014
Pros: large room, friendly staff, good food and warm pool
Location: can walk into village (taking care on path and quiet roads) then jump on a train and be in centre of Glasgow in under 30 minutes
Stayed here for 2 nights for a short break. Can't fault the hotel from the friendly welcome, attentive staff, good food (breakfast twice and 1 meal at night) to the warm, quiet swimming pool. 1 problem with breakfast which was quickly resolved and beware of the potholes on the approach (being worked on as we left). Overall would have no hesitation in coming back to the Gleddoch for another relaxing break. Check in with receptionist first as you can take your car up to the higher parking level nearer leisure rooms and facilities - saves a lot of stairs
for Familiesby A verified traveler
Reasonable family hotelPosted Feb 24, 2014
Pros: Location, size of family room and swimming pool.
Cons: Need to work on getting the place clean earlier.
We arrived at the hotel ~4:30pm. The hotel was still being made up from the previous night and the corridors were all full of dirty sheets and towels and rubbish. Our room hadn't even been made up - although we didn't know this until we got to it. This was sorted fairly quickly but hardly the best first impression. The room was a good size family room, we made good use of the swimming pool and the location on the outskirts of Glasgow suited our weekend well.
by A verified traveler from N Ireland.
Could do a lot betterPosted Feb 20, 2014
Pros: Staff were friendly and courteous. Pool was great, as was the breakfast which was excellent. Service was quick. Views from the hotel were excellent.
Cons: Customer service (see above). The hotel is a maze of corridors and levels. God help you if you have back problems. The outside is tired.
Location: 25 mins from Glasgow city. Near Erskine Bridge. Only 15 mins or so from Glasgow AAirport on the M8.
First impressions on driving up to this hotel were disappointing. The outside is in dire need of investment. Pot holes on the road, drainage issues, totally unlit at night. Certainly not a welcoming sight for the traveller, and more than a bit of the "Fawlty Towers" about it. We had arrived at 2pm, although checkin was listed at a rather late 3pm. Our room wasn't prepared, which I can understand, although this is probably the first time I have not been able to check in a bit earlier, especially since we had been travelling since 4.30am. Most hotels will usually arrange to get your room sorted next. We came back at checkin time 3pm. Our room still wasn't ready. In fact, at 4.35pm we lost patience and complained, eventually a room swap was arranged. The room was clean, tidy and functional. We noticed a bedside light not working, no bin in the room and needed extra towels (family of 4) and a few extra pillows. These were requested and promised. they never appeared. The next day we asked again, and asked for the light to be fixed. The towels etc still were not provided, and we were told the handyman did not work weekends! In a hotel? The light was never fixed, the bin never arrived, so we used plastic bags, and the pillows and towels were provided 3 days into our 4 day stay! Not good enough. The staff were pleasant and courteous, but were obviously leading us up the garden path with their response to our issues. My feeling is I wouldn't use this hotel again.
for Everyoneby Stevie from R
Mixed bagPosted Feb 12, 2014
Nice hotel with good leisure facilities. Staff were friendly although perhaps could provide more info on arrival as we had to ask alot of questions, e.g. What time is breakie, where is breakie, where are the leisure facilities, wifi code etc... food was good although I got food poisoning which was not good! There was a fire alarm at 11pm and had to stand outside in the freezing cold in a tee shirt waiting for the fire brigade and the guest roll call, and they never called out our names which is a worry!
by A verified traveler
Poor decor, staff do not smilePosted Feb 7, 2014
Room was clean, decor outdated, great view/location, receptionist appeared as though she didn't want to be there.
by kris from sheffield
Room was very cold, heater barely working.Posted Feb 3, 2014
Good location but room had very poor insulation and heating was not adequate. Decor looked past it's best and breakfast was disappointing.
for Couplesby Mr Goulthorp from Yorkshire
Comfy BedPosted Jan 9, 2014 on Hotels.com
The hotel was a nice hotel with good facilities, a little quirky but interesting, the staff were extremely friendly and very helpful. I would recommend the hotel and will be staying again.
for Couplesby david from Hampshire
Nice hotel - shame about the foodPosted Jan 6, 2014 on Hotels.com
Hotel was fine, staff excellent, very clean & tidy but the food from kitchen can only be described as poor in all respects. If you're not eating there then its excellent value for money