Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Edinburgh

Fantastic views: Disappointing interior

Posted Sep 23, 2014
Pros: The view and the pub at the bottom of the road
Cons: Almost everything. The place needs a total refurbishment and updated. Staff were friendly but seemed poorly trained.
Location: Great view. Good for golf Pub at bottom of the road in Langbank was excellent - good food/atmosphere. Such a contrast to the hotel itself.
Driving up to the hotel the views are fantastic. After unloading suitcases in the car park next to reception, we checked in - this was slow and disorganised. Then we were told it was better to drive around to the back of the hotel. Surely a clear notice in the car park suggesting checking in first would solve this? Public areas were tired and old-fashioned as were the bedrooms. In the bedroom there was ample space for an easy chair or sofa instead of three upright dining type chairs. Why is this so common in UK hotels? Noise from the room above was intrusive late at night and early in the morning. Lounge bar areas are poor and need upgrading. Overall a very disappointing experience only balanced by the cheap rate given. I would have hated to pay full price. A great pity. This could be a very good hotel but is currently drab and uninviting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Seton

Lovely Stay

Posted Sep 14, 2014
R73 was huge, great view, so comfy. One of the best afternoon teas. Great breakfast. Stay surpassed expectations. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel

Posted Aug 25, 2014
We got lucky with a big room overlooking the river. However if you weren't so lucky, you can also enjoy the view at the restaurant. It was the only option in that area for breakfast, lunch and dinner unless you have a car so after 1 day, you might be dying to try something different.
2 out of 5
by A verified traveler

Don't believe the photos - it's not like that!

Posted Aug 23, 2014
Pros: Staff were friendly and helpful
Cons: Every physical thing about the hotel was old, tired and needed a rebuild.
Arriving at the hotel - it looks fantastic, but that was not the real hotel, the old building has a labyrinth of various extensions added to it. The room we were in was shabby, things did not work, and the whole wing that we stayed in badly needed stripping back to the bare walls and refitting. The staff were the redeeming feature of the thing, they were friendly and helpful, but could not rebuild the hotel overnight! The doors to the rooms were heavy and it was impossible to close them quietly - oh well, sleep is over rated.
5 out of 5
Recommended
for Everyone
by A verified traveler from worcestershire

comfotable and spacious

Posted Aug 19, 2014
Pros: The room was huge and the bed very comfortable, for me the clincher is that they accept pets.
Cons: If I were to be picky, the towels were not as big and fluffy as in some other hotels however, they were clean and soft
Location: Beautiful rural location with a golf course for those who play, Ingliston equestrian centre is close by and of course, Glasgow has plenty of shops
I thorougly enjoyed my stay, the staff were friendly, helpful and pleasant. Nothing was too much trouble for them and I was well looked after.
3 out of 5
Recommended
for Business Travelers
by Richard Lyon from Montana USA

Not for the business traveler

Posted Jul 21, 2014 on Hotels.com
The Hotel is part of a golf club, with its own 18-hole course. Rooms are spacious, comfortable, and quiet, and it's located in a lovely quiet neighborhood close to Glasgow airport and reasonable distance from downtown. Good views of the Clyde River. Restaurant and bar only fair. No business center and really poor in-room Internet service though, to the point that I would not return if I expected to do any business.
3 out of 5
Recommended
by David from Surrey

Bit dated but ok for a short stay

Posted Jul 21, 2014 on Hotels.com
Rooms and communal areas are a bit outdated and need refiurb. Also a little dirty. Breakfast was very good. Beautiful view of the river from the room. Reception was very understaffed but helpful.
4 out of 5
Recommended
for Families
by Carolina from Edinburgh

Great time

Posted Jul 16, 2014 on Hotels.com
Very good and the price was fantastic. Only bad points: rooms could be better insulated and the steam room was not working. Kids had a great time. Buy breakfast in advance good value!
3 out of 5
Recommended
by A verified traveler

Disappointing

Posted Jul 14, 2014 on Hotels.com
We pre-booked for two nights. When we first entered our room, it had a strange smell and was hot and stuffy. No air-conditioning and we could only open the window slightly. The staff was very helpful and placed us in another room where the windows could be fully opened. The layout of the hotel is strange. You have to navigate a maze of hallways to reach the reception area or go outside and walk around the building. While the staff was excellent and responded to our needs immediately, if we were to return to the area, we would not stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Good food

Posted Jul 12, 2014
Excellent food in restaurant. Staff helpful and friendly. Beautiful surroundings but the accommodation wing is round the back, overlooks car park ( although with golf course behind), and is dated and tired. The original building has a beautiful terrace overlooking the river, but I think this is only used for functions as hotel guest facilities are all at the back beside the car park, which is a pity.