Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Average hotel on a golf course

Posted Jun 28, 2014
The room had been updated and was clean. The hotel could use some work and is not appropriate for anyone with mobility issues as nothing is on one level. Could not use the gym as it was not open on the weekend early enough (09:00). Breakfast was good, there seem to be a nice bar and terrace but no one working in it. The golfers bar was open, it was a little ruff and food average.
5 out of 5
for Everyone
by Jess from Washington, England

Lovely facilities fabulous view

Posted May 26, 2014
Pros: Good rooms
Cons: Bathroom cleanliness and size of bath
The drive sweeps up to the front of this old house which has been converted and very much extended into a lovely hotel. But be warned, this hotel is not for those with mobility issues. The house backs up to a steep hill and the hotel has been extended up the hill so there are lots and lots of stairs. In fact it's a bit of a rabbit warren in that sense. We were checked in early and since our room was on the Leisure level, we were sensibly advised to move the car up to the upper car park. Pleasantly surpised by a large room with two comfortable double beds, a good sized bathroom, ironing board and iron, tea/coffee/biscuits and hairdryer. I didn't like the glass shower panel in the bathroom. I would have preferred a shower curtain as I felt the panel had restricted the cleaning of the tap area of the bath - a little mould. Bath could be bigger too. The pool was great. There is a steam room and a sauna on the pool side. Wear some flip flops though as the poolside floor is very hard on bare feet. Couldn't get booked at the Elemis Spa (I wanted a manicure) so perhaps you need to book in advance of your visit. But the prices were very reasonable for the services on offer. We had cream tea in the bar which was very nice, but we didn't eat main meals in the hotel so I can't comment on the food although the meals I saw all looked large and well-prepared. The views across the Clyde are stunning, especially Dumbarton Rock which is almost directly opposite.
3 out of 5
for Everyone
by Simon from Manchester

Hotel with a good view

Posted May 9, 2014
Pros: The Location was excellent and the leisure centre was good.
Cons: The internet was terrible , slow and kept crashing so I gave up. The bed had a mattress with deep dips in where elephants had slept.
Location: Very beautiful location with great views but it is a bit isolated with little to do nearby.
The hotel is on a hill with a great view of the mountains and river. It has a free car park and golf course on site. There is a leisure centre with large pool, the rooms are a good size and the hotel is within easy drive to Glasgow airport about 20 minutes away.
2 out of 5
for Everyone
by Isabel from London

Room facilities dated.

Posted Apr 21, 2014
Cons: Need lift and the bathroom need some refurbishment.
Location: Location was great. Restaurant view was wonderful. Not much to do except gold of course or go to glasgow.
We had two families travelled together with three young children, hotel rooms were on second floor no lift facilities and not convenient at all. Swimming pool and sauna were overall good. Restaurant was alright but service was very slow consider the night only had few tables of diners. Overall the facilities are dated and need some updates.
4 out of 5
for Everyone
by Britannia19

Stair crazy!

Posted Apr 11, 2014
Pros: Location, views and wonderfully friendly and helpful staff.
Cons: Install a lift!
Location: Gleddoch is a destination resort to get away from it all. It has spacious rooms, good and plentiful food and stair aerobics to keep you fit!
Gleddoch House sprawls over effectively 6 levels (one level being just a connector stairway) up the side of a hill. This gives it great views over the River Clyde. On the other side, there is a golf course. Wonderful location! But there is no lift. If you have problems with stairs, you need to be very particular about your room booking. During our first stay, we were in a superb room on level 3 above the main entrance to the hotel. However, to go the restaurant we had to descend to level 2, walk about 100 metres and then climb to level 5. I have mobility issues. That climb was to me what Everest is to a mountaineer! For our second stay, we had a room on the restaurant level. There are only a small number of rooms that have no stairs to get to the restaurant. A tip. If you do find yourself in the old part of the hotel, it is much easier to drive from the level 1 car park to the level 5 car park than to embark upon an assault on the North face of the Gleddoch.
2 out of 5
by graham from scotland

Drastically needing upgraded

Posted Mar 17, 2014
2 single mattresses made up king size bed, black hair in the bed, when we found the bar through a labyrinth of corridors the bar was like an old mans social club, considering it is advertised as luxury spa and golf, the bar had miss match if seating was stone cold and the most minimal array of drinks available, very dissappointed indeed!!!
5 out of 5
for Everyone
by James from Fife

Relaxing break in a quiet location

Posted Mar 15, 2014
Pros: large room, friendly staff, good food and warm pool
Cons: potholes
Location: can walk into village (taking care on path and quiet roads) then jump on a train and be in centre of Glasgow in under 30 minutes
Stayed here for 2 nights for a short break. Can't fault the hotel from the friendly welcome, attentive staff, good food (breakfast twice and 1 meal at night) to the warm, quiet swimming pool. 1 problem with breakfast which was quickly resolved and beware of the potholes on the approach (being worked on as we left). Overall would have no hesitation in coming back to the Gleddoch for another relaxing break. Check in with receptionist first as you can take your car up to the higher parking level nearer leisure rooms and facilities - saves a lot of stairs
3 out of 5
for Families
by A verified traveler

Reasonable family hotel

Posted Feb 24, 2014
Pros: Location, size of family room and swimming pool.
Cons: Need to work on getting the place clean earlier.
We arrived at the hotel ~4:30pm. The hotel was still being made up from the previous night and the corridors were all full of dirty sheets and towels and rubbish. Our room hadn't even been made up - although we didn't know this until we got to it. This was sorted fairly quickly but hardly the best first impression. The room was a good size family room, we made good use of the swimming pool and the location on the outskirts of Glasgow suited our weekend well.
3 out of 5
by A verified traveler from N Ireland.

Could do a lot better

Posted Feb 20, 2014
Pros: Staff were friendly and courteous. Pool was great, as was the breakfast which was excellent. Service was quick. Views from the hotel were excellent.
Cons: Customer service (see above). The hotel is a maze of corridors and levels. God help you if you have back problems. The outside is tired.
Location: 25 mins from Glasgow city. Near Erskine Bridge. Only 15 mins or so from Glasgow AAirport on the M8.
First impressions on driving up to this hotel were disappointing. The outside is in dire need of investment. Pot holes on the road, drainage issues, totally unlit at night. Certainly not a welcoming sight for the traveller, and more than a bit of the "Fawlty Towers" about it. We had arrived at 2pm, although checkin was listed at a rather late 3pm. Our room wasn't prepared, which I can understand, although this is probably the first time I have not been able to check in a bit earlier, especially since we had been travelling since 4.30am. Most hotels will usually arrange to get your room sorted next. We came back at checkin time 3pm. Our room still wasn't ready. In fact, at 4.35pm we lost patience and complained, eventually a room swap was arranged. The room was clean, tidy and functional. We noticed a bedside light not working, no bin in the room and needed extra towels (family of 4) and a few extra pillows. These were requested and promised. they never appeared. The next day we asked again, and asked for the light to be fixed. The towels etc still were not provided, and we were told the handyman did not work weekends! In a hotel? The light was never fixed, the bin never arrived, so we used plastic bags, and the pillows and towels were provided 3 days into our 4 day stay! Not good enough. The staff were pleasant and courteous, but were obviously leading us up the garden path with their response to our issues. My feeling is I wouldn't use this hotel again.
3 out of 5
for Everyone
by Stevie from R

Mixed bag

Posted Feb 12, 2014
Nice hotel with good leisure facilities. Staff were friendly although perhaps could provide more info on arrival as we had to ask alot of questions, e.g. What time is breakie, where is breakie, where are the leisure facilities, wifi code etc... food was good although I got food poisoning which was not good! There was a fire alarm at 11pm and had to stand outside in the freezing cold in a tee shirt waiting for the fire brigade and the guest roll call, and they never called out our names which is a worry!