Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from England

Lovely hotel that's not over priced

Posted Oct 30, 2014
Pros: Everything
Cons: Nothing
Location: Short drive to things to do. Shopping mall down the road and a short drive in to hot spring. Lots of great sites to view.
Clarion was clean tidy and very good value for money. We wanted a hotel with a bar and restaurant that wasn't over priced. All our boxes were ticked and we would definitely stay again. The food was excellent and all the staff were friendly and helpful. Excellent views and not to far from lots to do.
3 out of 5
for Everyone
by A verified traveler from memphis tn

Bug spray

Posted Oct 27, 2014
There were several ants in the bedroom and in the bathroom area. I told the staff and they came and sprayed some bug spray but it didn't help the situation. The ants were everywhere
4 out of 5
for Couples
by A verified traveler

Updated hotel on Lake Hamilton

Posted Oct 21, 2014
Pros: Located on the shore of a lake.
Cons: Nicely updated.
Location: Ordered some catfish from Bubba's and have a picnic on the wharf.
The hotel is located on Lake Hamilton. It is about 10 miles from the city center. Rooms are updated. We may stay here again.
3 out of 5
for Everyone
by A verified traveler

Wasn't awful but not great either

Posted Oct 12, 2014
Check in was a breeze - staff are friendly - room smelled really old/sour not great at all... later in evening I noticed ants all over the bathroom... used baby powder all over bathroom to keep them away - couldn't sleep right thinking about the ants-otherwise, not a bad place to stay but bring febreeze with you
2 out of 5
by A verified traveler

Posted Sep 29, 2014
Pros: The balcony
Cons: Rate and properly working shower
Location: To far away from stuff to do
Shower had absolutely no pressure and water wouldn't stay hot it would go from scalding hot to freezing cold. Reported it to front desk and all that was said was I'll let them know.
4 out of 5
by A verified traveler

Overall pleasant stay, need parking restrctions

Posted Sep 8, 2014
Pros: Pool, view of the lake, minifridge/microwave
Cons: Control over the parking lot, service at Classics restaurant.
Overall my stay was pretty good. The room was clean, it had a microwave and minifridge which is great for my leftovers, the pool was the perfect temperature, and the view of the lake from my patio was very nice. However, parking was a nightmare! My friends and I had the misfortune of planning our vacation the same time as a biker rally (which apparently happens rather frequently in Hot Springs). There were a lot of trucks with trailer hitches and I understand that they need to take up two spots, but there were two trucks that parked in the middle of 4 spots each. Then on top of that, there was a Honda Civic parked in the very middle of two spots. So 3 cars were taking up 10 spots total! I find that completely ridiculous, especially with the spots being taken over being closer spots. I complained several times to the front desk and got a passive "There's nothing that can be done" response. If it was my hotel I would have towed them. We had to park far away almost every time as a result of this and the lack of caring from the staff made it worse. They said they used to write down license plate numbers but no longer do, perhaps you should start this practice again. Also, as a side note, service was brutally slow at the Classics restaurant and they were not busy at all.
3 out of 5
for Everyone
by A verified traveler

View was very nice of the lake.

Posted Aug 24, 2014
1. We forgot top ask for the second room to be nonsmoking. The smoke smell in the hallway was really bad. 2. My bed had two holes in the blanket about the size of nickels. 3. The bathroom, refrigerator, free Showtime etc. were nice. 4. Overall, I would rate the upkeep on the building, walls (paint) as above average.
1 out of 5
by A verified traveler from Tyler,Tx

Overpriced, no updated rooms, not a resort

Posted Jul 30, 2014
Overpriced rooms. Go across the street to Sunbay Resort. Rooms are bigger and view is better and price is way cheaper and it is actually a resort. The penthouse was $100 less than what two rooms cost at the Clarion. The Clarion has rooms that are no where near updated. Very small. No available plugs to charge devices. View is horrible. No complimentary breakfast. Hotel smells old and damp. Air conditioning lacks in rooms. I rented two rooms and both were equally horrible which led me across the street. Could have got a better stay at a cheaper highway motel. This hotel is not a resort by any means. Don't bring your family (kids) to the Clarion.
2 out of 5
by A verified traveler from Arkansas

Needs a redo. Stuck in the 1900's.

Posted Jul 29, 2014
Pros: In Hot Springs.
Cons: A complete make over and clean up.
Location: Good locations to all shopping and events.
The room rate to high. Will not be staying at a Clarion.
4 out of 5
for Everyone
by A verified traveler

Posted Jul 1, 2014
Good rooms. As advertised. Couldn't believe restaurant which is a sports bar them didn't have potato skins.