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关于休斯顿伍德兰市场街万豪长住酒店的点评

3 out of 5
休斯顿伍德兰市场街万豪长住酒店
9333 Six Pines Road, The Woodlands, TX

点评

9.0

非常棒

10 分 - 超赞。329 条好评，共有 508 条点评" "
8 分 - 还可以。118 条好评，共有 508 条点评" "
6 分 - 一般。34 条好评，共有 508 条点评" "
4 分 - 很差。18 条好评，共有 508 条点评" "
2 分 - 糟糕。9 条好评，共有 508 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

6/10 一般

Leticia albores

与家人出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Its old!
2024 年 5 月入住 5 晚

10/10 超赞

Martha

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Hotel Manager 于 2024 年 5 月 12 日 的回复
Dear Martha,Thank you so much for rating us a 5/5!We loved having you here and we hope to see you soon the next time you are in The Woodlands.

10/10 超赞

Jean，cordoba

2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 5 月 17 日 的回复
Dear Jean,Thank you for rating us with a 5 out of 5!!We loved having you stay with us and we hope to see you again soon.

10/10 超赞

Yvonne

满意：清洁度、员工和服务、住宿条件和设施
clean, close to everything,
2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 4 月 23 日 的回复
Dear Yvonne,Thank you for taking the time to rate us with a 5 out of 5 as a valued guest we greatly appreciate your feedback!We loved having you here and we hope to see you soon!

10/10 超赞

tonya

2024 年 4 月入住 1 晚
Hotel Manager 于 2024 年 5 月 12 日 的回复
Dear Tonya,Thank you very much for rating us a 5/5!We loved having you stay with us and we hope to see you again soon!

6/10 一般

Victoria

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Lee Operations Manager 于 2024 年 4 月 20 日 的回复
Dear Victoria,Thank you for taking the time to leave a review about our property. We hope you choose to stay with us again next time you are in the area. Thank you and have a wonderful day!

10/10 超赞

Harriet

满意：清洁度、员工和服务、住宿条件和设施
Kind staff. Nice community
2024 年 3 月入住 1 晚
The Residence Inn Team 于 2024 年 3 月 27 日 的回复
Dear Harriet,Thank you very much for rating us with a 5 out of 5!We loved having you here and we hope to see you again.

8/10 还可以

Alastair

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is in a great location, very close to the mall and Market Street. Staff are amazing and helpful. Room was large and comfortable. Breakfast was OK. Small gym that was quiet. Good sized indoor pool.
2024 年 2 月入住 6 晚
Hotel Manager 于 2024 年 3 月 9 日 的回复
Dear Alastair,Thank you so much for taking the time to give us your positive feedback, we loved having you here and we hope to see you soon the next time you are in the area!

6/10 一般

David

2024 年 1 月入住 12 晚
Hotel Manager 于 2024 年 2 月 3 日 的回复
Dear David,Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We strive to deliver service at a 5 out of 5 and I noticed that on your most recent visit we fell short of our goal. May I ask you to contact the hotel and speak to management of your recent experience.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Leila-Marie Wong, General Manager 于 2024 年 1 月 16 日 的回复
Hello,Thank you for your review! We hope to welcome you back again soon for another fantastic stay in The Woodlands.

8/10 还可以

Marcia

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was very spacious and worked well for our needs. Clean and friendly.
2024 年 1 月入住 3 晚
Leila-Marie Wong, General Manager 于 2024 年 1 月 16 日 的回复
Hi Marcia,Thank you for your review! I'm so pleased to see you enjoyed your stay, and our accommodations met your need. We hope to welcome you back again soon!

10/10 超赞

Melanie，Hornbeck

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was wonderful. We stayed here for a quick anniversary trip and it's less than a mile to everything The Woodlands has to offer.
2024 年 1 月入住 2 晚
The Residence Inn team 于 2024 年 1 月 15 日 的回复
Dear Melanie,Thank you for your great rating and feedback! We look forward to your next visit!

10/10 超赞

Ivan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 6 晚
The Residence Inn Team 于 2024 年 1 月 15 日 的回复
Dear Melanie,Thank you for your great rating and feedback! We look forward to your next visit!

10/10 超赞

John

满意：服务设施，清洁度
2024 年 1 月入住 3 晚
Hotel Manager 于 2024 年 1 月 11 日 的回复
Dear John,Thank you very much for rating us with a 5 out of 5!We loved having you here and we hope to see you soon.

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comforable
Great and comfortable room.
2024 年 1 月入住 2 晚
Hotel Manager 于 2024 年 1 月 11 日 的回复
Dear Anonymous,Thank you very much for rating us with a 10 out of 10!We loved having you here and we hope to see you again.

10/10 超赞

María

满意：员工和服务、服务设施、住宿条件和设施
excelente hotel !!!!
2024 年 1 月入住 5 晚
The Residence Inn Team 于 2024 年 1 月 10 日 的回复
Thank you for your great rating and feedback! We look forward to your next visit!

8/10 还可以

Zachariah

2024 年 1 月入住 2 晚
The Residence Inn Team 于 2024 年 1 月 10 日 的回复
Thank you for your rating about your recent stay. We hope you can give us another opportunity to better serve you in the future.

10/10 超赞

Ulrike

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay with our kids. Would stay there again.
2024 年 1 月入住 3 晚
The Residence Inn Team 于 2024 年 1 月 10 日 的回复
Thank you for your great rating and feedback! We look forward to your next visit!

10/10 超赞

vincent

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
The Residence Inn Team 于 2024 年 1 月 10 日 的回复
Thank you for your great rating and feedback! We look forward to your next visit!

10/10 超赞

Carlos

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The indoor pool is great, chimney in the room is a nice amenity.
2024 年 1 月入住 1 晚
The Residence Inn Team 于 2024 年 1 月 10 日 的回复
Thank you for your great rating and feedback! We look forward to your next visit!

10/10 超赞

Bryttni

2023 年 12 月入住 1 晚
Leila-Marie Wong, General Manager 于 2024 年 1 月 4 日 的回复
Hello Bryttni,Thank you for your review! I'm thrilled to see you enjoyed your stay with us, and look forward to welcoming you back again soon.

10/10 超赞

Nastasya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our room was wonderful, we were so well provided for. Great bed, and pleasantly dark and quiet in the night. Loved the fire pit and the pool was good too. Breakfast was decent. Staff were very helpful. Also, it’s a nice area to explore and we took some nice walks.
2023 年 12 月入住 4 晚
Hotel Manager 于 2024 年 1 月 2 日 的回复
Dear Nastasya,Thank you so much for sharing you great experience at our hotel. It was our pleasure to service and we loved having you here. We look forward to your next visit!

10/10 超赞

Marina del Toro

满意：清洁度、员工和服务、住宿条件和设施
Super ubicación mucho mejor de lo que esperaba cama y almohada muy bien solo le faltó tener tina
2023 年 12 月入住 2 晚
Hotel Manager 于 2024 年 1 月 2 日 的回复
Dear Marina Del Toro,Thank you so much for taking the time to give us such kind words. We loved having you here and we hope to see you the next time you are in The Woodlands.

10/10 超赞

Wayne

满意：清洁度、员工和服务、住宿条件和设施
Just stayed one night but there were no issues and the room was great.
2023 年 12 月入住 1 晚
Hotel Manager 于 2024 年 2 月 3 日 的回复
Dear Wayne,Thank you so much for the rating us with a 5 out of 5!!We loved having you here and we hope to see you soon the next time you are in the area.

8/10 还可以

eileen

满意：清洁度、员工和服务、住宿条件和设施
Conveyance. Rooms are too dark. Need way better lighting. Need make up mirror for ladies. Better tv channels
2023 年 12 月入住 7 晚
The Residence Inn Team 于 2023 年 12 月 28 日 的回复
Thank you for your feedback, we have shared your comments with our organization. We look forward to your next visit!

2/10 糟糕

Robert

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Vents were filled with mold and dirt. Refund please!
2023 年 12 月入住 1 晚
The Residence Inn Team 于 2023 年 12 月 28 日 的回复
Dear guest, thank you for your review, we will look into your feedback.

8/10 还可以

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度
Stay was ok EXCEPT: Bed was not comfortable Kitchen area lighting was horrible. Not enough light to do anything, Overhead lighting poor and NO under cabinet lighting to use on counter.
2023 年 12 月入住 2 晚
Hotel Manager 于 2023 年 12 月 20 日 的回复
Dear Anonymous,Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.I have shared your experience with our maintenance team to ensure we have the best practices in place to deliver excellent customer experience. We loved having you here and we hope to see you soon.

10/10 超赞

elizabeth

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023 年 12 月 20 日 的回复
Dear Elizabeth,Thank you for taking the time to rate us with a 5/5!We loved having you here and we hope to see you again the next time you are in The Woodlands.

10/10 超赞

Riley

2023 年 11 月入住 1 晚
The Residence Inn Team 于 2023 年 12 月 28 日 的回复
Thank you for your great rating, we look forward to your next visit!

10/10 超赞

sean

2023 年 12 月入住 1 晚
The Residence Inn Team 于 2023 年 12 月 28 日 的回复
Thank you for your great rating, we look forward to your next visit!

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
Great
2023 年 11 月入住 4 晚
Hotel Manager 于 2023 年 12 月 5 日 的回复
Dear James,Thank you for taking the time to rate us a 5 out of 5!We loved having you here and we hope to see you the next time you are in The Woodlands/Market St.

8/10 还可以

Josiah，PORTLAND

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚
Hotel Manager 于 2023 年 11 月 30 日 的回复
Dear Josiah,Thank you for taking the time to give us your feedback, as a valued guest we greatly appreciate it! We loved having you here and we hope to see you soon.

10/10 超赞

Walker

2023 年 11 月入住 2 晚
Hotel manager 于 2023 年 12 月 20 日 的回复
Dear Walker,Thank you for taking the time to rate us a 5/5!We loved having you here and we hope to see you soon.

8/10 还可以

Ryoko

2023 年 11 月入住 2 晚
Hotel Manager 于 2023 年 12 月 5 日 的回复
Dear Ryoko,Thank you for taking the time to rate us with a 4 out of 5!We loved having you here and we hope to see you soon.

10/10 超赞

Leslie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to so many places.
2023 年 10 月入住 1 晚
The Residence Inn Team 于 2023 年 10 月 30 日 的回复
Dear Leslie,Thank you for your great rating! We look forward to your next visit!

10/10 超赞

April

满意：住宿条件和设施
Close by for entertainment purposes and was clean
2023 年 10 月入住 1 晚
The Residence Inn Team 于 2023 年 10 月 30 日 的回复
Dear April,Thank you for your great rating! We look forward to your next visit!

2/10 糟糕

Jeri

2023 年 10 月入住 1 晚
The Residence Inn Team 于 2023 年 10 月 16 日 的回复
Dear Jeri, We apologize for not meeting your expectations, we hope you can give us another opportunity to better serve you in the future.

10/10 超赞

Alejandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Hotel Manager 于 2023 年 10 月 28 日 的回复
Dear Alejandro,Thank you so much for taking the time to rate us a 10/10!We loved having you here and we hope to see you soon the next time you are in The Woodlands!

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
The Residence Inn Team 于 2023 年 10 月 10 日 的回复
Dear Guest,Thank you for your rating, we look forward to your next visit!

8/10 还可以

Haydn

2023 年 9 月入住 8 晚
The Residence Inn Team 于 2023 年 10 月 10 日 的回复
Dear Guest,Thank you for your rating, we look forward to your next visit!

10/10 超赞

Alexander Alfonso

满意：清洁度、员工和服务、住宿条件和设施
.
2023 年 10 月入住 6 晚
The Residence Inn Team 于 2023 年 10 月 9 日 的回复
Dear Guest,Thank you for your great rating, we look forward to your next visit!

10/10 超赞

Mario

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación
2023 年 9 月入住 4 晚
The Residence Inn Team 于 2023 年 10 月 5 日 的回复
Thank you for your great rating! We look forward to your next visit!

10/10 超赞

WOOSEON

2023 年 9 月入住 6 晚
Hotel Manager 于 2023 年 9 月 25 日 的回复
Dear Wooseon,Thank you for taking the time to rate your experience with a 10! We loved having you here and we hope to see you soon the next time you are in The Woodlands.

10/10 超赞

Amie N.

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚
The Residence Inn Team 于 2023 年 10 月 2 日 的回复
Thank you for your great rating! Looking forward to your next visit!

8/10 还可以

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like the unexpected additional charge over parking space upon check in.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023 年 9 月 7 日 的回复
Dear Luis,Thank you for taking the time to give us your honest feedback, as a valued guest we greatly appreciate it. I will share your experience with my marketing director to review all third party sites to ensure we have the parking charge posted. Typically you are able to find this information when booking a room. I apologize that it came as a surprise I assure you that was not the intention. We loved having you here and we hope to see you next time you are in the area.

10/10 超赞

Kaci

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Hotel Manager 于 2023 年 9 月 6 日 的回复
Thank you so much for rating us with a 5! I will share this will all my staff as a way of celebrating a job well done.

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Great stay!!
My husband and I really enjoyed our stay, we loved the full kitchen that was provided! We’ll definitely be staying here next time we come back. Oh and breakfast was great!!
2023 年 9 月入住 1 晚
Hotel Manager 于 2023 年 9 月 5 日 的回复
Thank you so very much for your kind words, I will share your feedback with all my staff as we celebrate a job well done! We loved having you here and we can't wait for your next visit.

10/10 超赞

J Nicholas

2023 年 8 月入住 1 晚
The Residence Inn Team 于 2023 年 8 月 30 日 的回复
Dear J Nicholas, thank you for your great rating! W look forward to your next visit!

10/10 超赞

Tina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
The Residence Inn Team 于 2023 年 8 月 28 日 的回复
Thank you for your great rating about your recent stay! We look forward to your next visit!

10/10 超赞

Kevin，Oviedo

2023 年 8 月入住 1 晚
Hotel Manager 于 2023 年 9 月 5 日 的回复
Thank you so much for taking the time to rate us with a 5!We loved having you here and we hope to see you soon the next time you are in the area.