Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
76% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

an experience

Posted May 4, 2015
Pros: location
Cons: hot water --goes on and off
Location: Lowe Mill
All was fine until an obnoxious bunch of guests decided to drink and have a VERY loud party in the common area of the motel near the pool . Started at 10PM and went to 12:45 when I called to tell the front desk I was calling the police if they could not get then to be quiet
2 out of 5
by A verified travelerfrom Memphis, TN area

Not a good deal for AARP members

Posted Apr 28, 2015
Pros: NOTHING!!!
AARP TRAVELERS BEWARE. Upon arrival it was obvious that this hotel was in a "transitional" status as there were dozens of 5-gallon paint cans lining the hotel entrance from University Ave. The hotel is competitive with the neighboring property offering "weekly rates" for just over $200 .. but we paid $70+ for one night. The room they gave us was a less-than-appealing room located directly under a metal stairway to the upper level which resulted in loud stomping sounds of other patrons going up and down the steps well into the night. The room ceiling was caving in and plaster was falling.. the bathroom sink was clogged and when we attempted to clear it, what looked like raw sewage came into the sink.. black chunks of stuff floating in our disposal water. It had a nasty smell of decay. The carpet was so dirty it turned the bottom of my white socks black. We used all existing towels to make a pathway to the tiled bathroom but declined to use the shower after what we saw in the sink. As our arrival was rather late, after having driven 6hrs to get there, we just brought in the clean bed sheets we had in our car and covered the "sway-back" bed mattresses and slept gingerly thru the night. We used our AARP Expedia access to arrange this lodging, and it was our impression that since we had gotten a discount then we got a crappy room. We will NEVER use this property again. I would rather pay full rate at another property than deal with this again. AARP TRAVELERS BEWARE!
2 out of 5
by A verified travelerfrom huntsville

La quinta motel

Posted Apr 20, 2015
Convenient, friendly staff. Room smelled musty, bathroom not clean, stains on carpet.
1 out of 5
by A verified travelerfrom Spencer, IA

Posted Apr 11, 2015
Staff was horrible and rude. I booked three weeks before arrival and requested a non-smoking room, on arrival I was given a smoking room, when I asked to have it switched I was told "you don't always get what you want.!" the hotel was dirty, and did not appear as it had in the photos. I cancelled my room and found a different hotel within the area. I would not recommend this hotel to anyone!
4 out of 5
for Everyone
by A verified traveler

Posted Apr 8, 2015
Key card deactivated after first night. Had to go back downstairs all the way to office to get a new one on second night
1 out of 5
by A verified traveler

Smoking room

Posted Apr 6, 2015
Pros: Nothing.
Cons: Customer service.
Had a pre-paid NON-SMOKING room reserved. Arrived at hotel and was told only smoking rooms were available and no availability at other La quinta or other nearby hotels. I had been dropped off by colleagues staying elsewhere so had no option - take it or leave it and have to find another hotel on my own at 6 pm after a long day. Room smelled of smoke......and it pervaded everything. As soon as i arrived at home, my wife was disgusted. Leave that stuff out on the porch. When someone books a NON SMOKING room specifically and it is not available, i expect a hotel to do a little more than just offer to cancel the reservation when the person shows up -
3 out of 5
for Everyone
by A verified travelerfrom Canada

Ok all around

Posted Apr 4, 2015
only issue was limited dining options within walking distance
3 out of 5
for Everyone
by A verified travelerfrom Indianapolis

Close to the places i wanted to go too.

Posted Mar 29, 2015
Pros: It's location
Cons: The cleaning. The bathroom was dirty. Tub wasn't clean and the inside of the bathroom door had someone dried up "snot" on the door.
Very pleasent staff and the continental breakfast was good. It was conveniently were i could get to famiy and stores and restaurants.
5 out of 5
for Everyone
by A verified traveler

Posted Mar 10, 2015
Close to University of Huntsville where my daughter will be attending college.
1 out of 5
by A verified travelerfrom alabama

Centrally located

Posted Feb 23, 2015
The hotel is a mess it is old and run down very poorly kept, the bathroom tub fixtures are loose and hard to work I took a cold shower cause it was impossible to turn the hot water on , roach came out of the closet when we opened the door! Stains on the sheets ! Remote control had dead batteries in it ! Dust buildup behind the furniture. Mud all over the sidewalk which coated the wheels of my luggage ... it was a terrible stay !