Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Seattle

No thanks

Posted Jul 23, 2014
When I walked in my room for the first time I was immediately hit with a strong odor of "old". It stunk so bad that it seemed like no one had cleaned or opened a window in there for a century. I didn't want to even eat or sleep in there. The shower head is absolutely horrible and the water goes all over the floor. Also there's a light outside the door that let's staff know when you are in/out of your room which makes me uncomfortable. I once left that light on to make it appear like I was in the room and left the do not disturb sign on the door and left for the day only to come back and find that hotel staff had entered my room. Overall I don't recommend this hotel. The location isn't bad but the quality of the rooms isn't worth the location.
4 out of 5
for Everyone
by A verified traveler from Lax

Metropole Suisse in Como

Posted Jul 9, 2014
Nicely situated on the water at the south of the lake. Old world charm, big rooms, comfortable big beds. Nice bathrooms except low water pressure makes taking a bath a lengthy experience. Good restaurant and breakfast experience.
3 out of 5
for Everyone
by David from Brisbane Australia

Close to ferry terminal and central to everthing

Posted Jun 9, 2014
Pros: I would stay here again.
Cons: Tea and coffee facilities in the room
Location: Tourist bureau is right next door. The ferry terminal is acroos the road on the lake and the starting point to enjoy all to see in Lake Como.
The hotel had old world charm but its position is its best feature. The buffet breakfast was sufficient nad the staff made it enjoyable. Evening meal wer of a higher standard.
5 out of 5
for Everyone
by New Zealand from k

Awesome! Great location, great views, all good.

Posted Jun 1, 2014
Arrived in our car, porter helped us in. Very very good all round. Exceeded expectations. A bargain.
4 out of 5
for Everyone
by Susan from Sussex

Excellent location for overnight stay.

Posted May 5, 2014
Location: A boat trip up lake Como is a must and a meal in the traditional Osteria del Gallo is recommended. No menus, just excellent freshly prepared food.
Beautiful looking hotel from the outside and an old world serene charm inside. All the staff were very efficient and helpful. Our room on the top floor was surprisingly quiet when the window was closed but when open it was fascinating to see and hear the hub bub of the piazza and lake front and watch the funicular in action until late at night. The breakfast was excellent served in an elegant restaurant with the views of the lake.The location was perfect being a few minutes from the Lago Nord station, opposite the ferries and near all the shops and cathedral.
4 out of 5
for Everyone
by Taskin from London

Beautiful views across the lake from room 25

Posted Apr 17, 2014
The team were great and very accommodating. The room was very comfortable and the views were stunning. We will stay again.
5 out of 5
for Everyone
by A verified traveler

Lake Como

Posted Apr 12, 2014
Pros: I love the balcony view and confident location in town on the water and near train station...
This is my fifth stay and it has been better than ever...
5 out of 5
for Everyone
by George from Newcastle

lovely hotel next to lake side and ferry terminal

Posted Apr 2, 2014
Pros: very pleasant and polite and helpful staff
Cons: amazed it was only three star deserves another one
Location: next to lake and ferry to get you around the lake
We were only there four nights but wish we had booked longer there was so much to see and do. the hotel could not have been more helpful. very nice place. thankyou
4 out of 5
for Families
by WJK from London

Family visit to Lake Como

Posted Mar 10, 2014
Pros: Location.
Cons: Rooms on the side of the lake is quite noisy at night because of the road that runs next to it.
Hotel situated next to Lake Como with wonderful views. Ferries depart right in front of the hotel and it is very easy to discover the lake. Good restaurants nearby. Lots to see and discover with some fantastic villas. We discovered the area by seaplane; it is definitely worth it!
4 out of 5
for Everyone
by Eric from Penang, Malaysia

Good Hotel with Good View

Posted Mar 5, 2014
Pros: Location is great
Good location to all attraction Nice view of the lake and overseeing the Brunate funicular train track Spectacular night view of Como City Downside is a bit of walking from the train station to hotel