Ratings based on 151 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
by A verified traveler from england
ShockedPosted Sep 8, 2014
Pros: The bar
Cons: Too many thing to list
Location: Lots of things to near by
Not was I was expecting for £79 could gone to travel lodge or premier inn for cheaper
by A verified traveler from Warrington
Very disappointed...Posted Sep 7, 2014
Cons: A complete refurbishment
The hotel requires a complete overhaul. The reception area doesn't give off a good a first impression. Carpets and furniture stained and a bucket at the bottom of the stairwell catching a leak (for the whole stay). We were allocated a room on the second floor. This room can only be described as a broom cupboard. The door opened on to a double bed, there wasn't much room to manoeuvre, there was no window to open and the room was extremely stuffy and warm. The bathroom smelt like a public toilet and the cleanliness was a little to be desired. We had to go back to reception to complain and was allocated a room at the front of the hotel, thankfully with a window and fresh air. Unfortunately this room lacked some care and attention but was much better than the previous room. But at least had clean linen. Unfortunately I was completely disappointed with the hotel in general. We never once saw or heard a hoover or saw any cleaners doing day to day jobs to keep on top of the general cleanliness of the hotel. The reception staff never greeted you and only spoke if spoken to. Sorry there are not many positives.
for Everyoneby A verified traveler from leeds
short breakPosted Aug 13, 2014
Cons: make over is in progress
Location: close to most things £1.50 tram to centre
pleasant staff,great breakfast,all round good stay
by A verified traveler from Basildon. Essex
The Savoy....one of the worst I have stayed in.Posted Aug 10, 2014
Pros: Departure. We tried to leave as soon as we arrived but anything better was already booked.
Cons: Everything could be improved on except the location which was excellent
Location: It's Blackpool!
We booked this hotel as it advertised parking, was pet friendly, and overlooked the sea. In truth parking even for the disabled is VERY limited. Whilst staff try to do their best it is clear this hotel is well past it's prime, and it seems that the owners spend little if anything to improve it. Dated decor, mould in the bathrooms, room cleaning that is very hit and miss with emphasis on the miss and second rate maintenance. On the plus side the food was good and plentiful although be prepared to share breakfast with people still wearing their nightwear and some of whom would not come amiss on the Jeremy Kyle show.
by A verified traveler from Wigan
Poor Standard, no windows to open in rooms offeredPosted Aug 7, 2014
Pros: Entertainment. On seafront
Cons: Rooms and reception training re customer skills
Location: Good location near tram route and Blackpool , Sainsburys near by to get a decent breakfast and refund of parking fees if you spend over £5 in store.
Rooms disappointed but entertainment good and generally staff dealt well dealing with complaints. Food mediocre , just would not go back again . Entertainment was the best singer and quiz , but held in foyer area. Need to allocate a quiet room for reading , adult guests as children running all over the place.
by A verified traveler from England
Savoy HotelPosted Jul 14, 2014
Pros: Friendly staff
Cons: Tired and shabby décor throughout
Location: Quiet location
The hotel was very cheap. It is in need of a complete refurbishment but is ok for one or two nights stay. The breakfast was good and the staff were friendly and hard-working.
by A verified traveler from Scotland
The Savoy is one of Blackpools oldest !!!!!!Posted Jul 10, 2014
Pros: What I liked about the hotel .?? This is a real shame as this could be an absolute beutifull hotel with a bit of money put back into it. under staff
Cons: The whole management and owners Sack the manager for letting it become so run down and un clean. Sell the hotel to another company who take pride.
Location: Location is fantastic for Blackpool ,Illuminations, Fleetwood , Beech and surrounding areas.
From the minute you open the door you know your in one of the oldest hotels in Blackpool. A total time warp back to when it opened its doors when new The one lift for guests can just about fit 2 people with large holdall bags with the joy of thinking your on the gohst train waiting on it getting stuck. First impression counts and when you look around you see neglect everywhere ,dirty unhoovered carpets ,dirty brass fixtures and fittings and even a potato chip stuck in the runner of the lift door (not a fresh one )by the look of it. In the room we had, the view would have been great if the windows werent cracked and the condensation between the double glazing didnt stop you from looking out.also handles missing. Wooden skirting and doors all had the paint flaking off due to lack of maintenance , The toilet window was covered in cob webs and had no way of opening as the handles were off it aswell,I had to sqeeze myself in to the shower and then it was tight to move for a wash ,no way you could toutch your toes in this shower , it was in ,wet,out. , the toilet flush handle was loose also giving you the sensation of it breaking something any minute you flushed it.
for Everyoneby Norman from Washington, Tyne and Wear
Well situated hotel.Posted Jun 20, 2014
Pros: Parking was good and free. Reception and room were OK. Bar can be improved with the addition of a "Real Ale".
Cons: Lift very small for a hotel serving 3 floors, should be improved. Breakfast food can be improved.
Location: Easy access to the beach, buses and trams.
The quality of the food at breakfast was not as good as on previous visits. The bacon was particularly poor. The black pudding was overcooked and the fried eggs did not have runny yolks. Disappointing!
for Couplesby A verified traveler
Posted Jun 4, 2014 on Hotels.com
Recommendedby EmmaB from Manchester
Lovely little overnighterPosted May 7, 2014 on Hotels.com
Second time at this hotel. If you want somewhere out of the way of all the bright lights and loud music this is ideal. Nice walk along the front to the centre or short tram ride if you've tired legs. Lovely buffet breakfast and we were lucky enough to get a sea view room which was very comfortable. Will return without hesitation.