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Reviews of Wyndham Lancaster Resort & Convention Center

3.5 out of 5
Wyndham Lancaster Resort & Convention Center
2300 Lincoln Hwy E, Route 30, Lancaster, PA

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 858 reviews" "
Rating 8 - Good. 205 out of 858 reviews" "
Rating 6 - Okay. 123 out of 858 reviews" "
Rating 4 - Poor. 86 out of 858 reviews" "
Rating 2 - Terrible. 71 out of 858 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

The rooms I thought would be nicer
Stayed 1 night in May 2024

8/10 Good

Samantha

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Visit this hotel on many occasions for Dance events. This trip I had two rooms and neither room was cleaned upon check in. Once housekeeping was notified the issue was resolved, but the trash, uncleaned bathrooms, and unmade beds were somehow overlooked on the first round.
Stayed 1 night in Mar 2024

2/10 Terrible

Jayden

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Looks good from the outside. Interior was dirty.Room was terrible! There was hair all over in beds and bathroom, floor carpet was dirty. would not recommend.
Stayed 1 night in Apr 2024

4/10 Poor

Lora, Hanover

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Slow check in Under staffed
Stayed 1 night in Apr 2024

8/10 Good

Fanfan

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel no affer any breakfast in the amnesties and the restorant only open on weekend. it cool and quiet. plan to
Stayed 2 nights in Apr 2024

8/10 Good

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The shower was really small. There was a handicap bar in the way. I'm small and I kept hitting it. Shower door wouldn't stay open when you dried to dry off. there was an unlocked door in our room that led to another room that had water damage and smelled really bad. We put a chair in front of the door so we had a little notice if someone tried to get in from the other room. The other room only had a couch in it. Too small for a bed. Not sure what it was, but the door adjoining to our room should of had some type of lock on it.
Stayed 1 night in Apr 2024

6/10 Okay

Kristina

Stayed 1 night in Apr 2024

6/10 Okay

Marilyn

Stayed 4 nights in Mar 2024

6/10 Okay

Salisa, West Chester

Traveled with family and small children
Liked: Amenities
I like they have an indoor pool, mini mini arcade, and a small playroom for children. The breakfast was underwhelming and not worth the costs in my opinion. Coffee for $2 for 8oz is crazy, sheesh give me at least a 16oz buddy . There are many hotels in the areato choose from so I would choose a damn one next time. I also was not fond of having a conjoining room and being on the 1st floor (I have never stayed on a first floor). My review overall is it's good for families and convenience.
Stayed 2 nights in Mar 2024

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Brayan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Recommended but not if you are looking for a quite place. A lot of kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Yvette

Disliked: Staff & service
C
Stayed 2 nights in Mar 2024

4/10 Poor

Orquidea

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel upkeep definitely needs work, it was sloppy. (Like an empty laundry cart in the middle of the hallway in hours that there was no housekeeping service going on , couches in bad condition …)The room I got, stains from bottles and other liquids could be seen on the dresser and knight tables. Pillows in the room could be better quality (gave me & my husband horrible neck pain) staff was ok overall for a 2 night stay it was ok .
Stayed 2 nights in Mar 2024

4/10 Poor

Stacey

Disliked: Property conditions & facilities
Long line and wait to check in then key wouldn’t work.
Stayed 1 night in Mar 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told we could check in early and then I was turned down after following the time table. The rooms were gross, and it took forever to get coffee in the morning. The soap was super gross, which was weird because it was all sealed.
Stayed 1 night in Mar 2024

10/10 Excellent

Yareliz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable !
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Hafed

Stayed 1 night in Feb 2024

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I checked in I was assured the credit card given would not be charged , I could use a different card at checkout. Not only was the card charged , it was charged twice holding 700 dollars from my account . I have called four times and not one person has the common sense to help me they are passing me around . The staff is a bunch of morons who are holding my money hostage I do not recommend this place , we are most likely going to court over inexperienced people just to get a 300 dollar refund
Stayed 2 nights in Feb 2024

6/10 Okay

Deevaughn

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Really nice hotel to stay at if you’re planning on staying just a couple days or less, it’s very expensive for what they have to offer. I travel for work so I need certain things in my room like a MICROWAVE.. the hotel is huge & the only microwave in the place is in the lobby which is like a 1/2 mile walk away from my room.
Stayed 13 nights in Jan 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in Dec 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Jan 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We stayed at the facility during a very busy weekend for them as there was a dance convention. It was our first time as guests. The rooms were decent and clean although not new. Not a problem. The biggest issue that was had is that checkout is 11 am. The room keys stopped working early in the am. This is incredibly inconvenient. Two people couldn’t load the vehicle because someone had to operate the 2 doors as the cards didn’t open work. Cards should have been brought to us when we reported this issue but they stated it was everyone. It wasn’t but that’s besides the point. If this is policy to deactivate, it’s a poor one! We stayed the weekend and had a lot of luggage! Additionally we had to call twice for towels and coffee.
Stayed 2 nights in Jan 2024

2/10 Terrible

Krista

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not accommodative, there was a stain on my sheets, the floor was not vacuumed, and there was an open water bottle in the fridge. When I checked out I let them know of the issues and they did not even care. I told them to please let the manager know so future guests won’t have the same bad experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

8/10 Good

traci

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Andrew

Stayed 2 nights in Jan 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald

Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Claribel

Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

2/10 Terrible

Tiffany

Stayed 1 night in Dec 2023

6/10 Okay

Glenda

Traveled with family
No where to plug in coffee pot where it was located and no creamer.
Stayed 1 night in Dec 2023

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable bed!
Stayed 4 nights in Dec 2023

6/10 Okay

clyde

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was dirty and had a sheet over comforter desk was filty
Stayed 2 nights in Dec 2023

8/10 Good

Meghan

Liked: Property conditions & facilities

6/10 Okay

Shannon

8/10 Good

Jaci

Stayed 1 night in Dec 2023

8/10 Good

Frederick

Liked: Amenities
Wasn’t happy with my room location, was close to young kids. Heard them too much. Thankfully I only stayed one night. This hotel seems to be great for families. Also wasn’t crazy about the breakfast went out to eat.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Below Average
The room was very far from the front desk, but easy to find thanks to the front desk directions. Tabletops were not clean and clearly had watermarks from drinks from previous occupants. Something in the room made a loud ticking noise all night that made sleeping difficult.
Stayed 1 night in Dec 2023

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

George, Manasquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many amenities including a heated pool, exercise room, play room for kids, game room for teens and young adults
Stayed 1 night in Dec 2023

6/10 Okay

Murray

Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Stayed 2 nights in Dec 2023

8/10 Good

Darton

Stayed 1 night in Dec 2023