Langkawi Lagoon Resort

Nice property tucked on a corner of a lagoon for those who need some break from the city pace...The property is huge with a decent staff...Food was okay however I was expecting few more choices in the buffet which weren't there...

For the price of the room and the pictures online this is a bit disapointing when you discover the room (very old) and that the beach of the hotel is not that nice (the Hotel even propose shuttles to go to Cenang Beach). it is definitely not a 4 stars resorts and you will get the minimum services and aminities. Buffets are overpriced too. i would recommend to rent a car and go else where for activities, beach and restaurants. So that being said it is then for sure a bit too expensive for just spending a night here.

The hotel's location is good ....with respect to the view and all. But the private beach cannot be used at all. The pools are good and enough for the kids to hang around. Not many other facilities on offer at the hotel. I suggest to rent a car and drive around to enjoy the island. We stayed at the suite at the sea villas . They are good but pretty dated. I would not rate it more than a 3 star when it comes to the sea villas. For over 350usd/ night ...I was expecting a better room. The stay was pleasant and memorable only due to the fact that the sea villas are on water..... Apart from that .....the stay was pretty average.

We picked this hotel because we wanted a hotel close to the airport and one that was not at either extreme end of the island. We were overall very comfortable at the Langkawi Lagoon Resort. Staff were accommodating and the food from the a la carte menu at the Anjum Brasserie was world class in particular the pan fried seabass. The rooms were also extremely spacious.

Hotel is good and comfy but the service is very bad , u cant reach to reception from the room.the response of some of the staff is very bad.

The room (Hill View Deluxe) was spacious, comfortable and clean. The only incident was the air-conditioning stopped working at one point but once we reported it, it was fixed extremely promptly. We arrived a few hours before the official check-in time but we were allowed to check-in after only a short wait and a complementary drink. The staff were friendly and helpful throughout and the woman in guest services deserves five stars for the help and advice she gave us while we were there. On food, we only had breakfast at the hotel, but had no complaints. There was a wide selection of food available to suit most tastes. Other reviews have mentioned the beach. Yes, the sea is too muddy to swim in but the beach itself is lovely. And as it isn't used much, we managed to find some really nice complete shells. There isn't much near it, so taxi rides to places to swim and eat are the norm. Or hire a car.

A very average hotel with poor customer service attitude and not worth the money spent. The staff was almost rude in their response to even regular requests and seem to be doing a favour to Customers. The hotel is very rigid when it comes to regular service matters. The buffet dinner in night is ridiculously expensive. Overall, very poor customer attitude....