Ratings based on 1,840 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from san Diego

Great room at a great price.

Posted Aug 19, 2014
Only downside is that they are renovating. Not sure if this was related but the front desk was hardly ever without a long wait. It was impossible to get through to them by phone.
3 out of 5
by A verified traveler from Boston

Under reconstruction.

Posted Aug 18, 2014
Cons: pillows are too hard
Hotel was under complete reconstruction and is no longer THEHotel but the Delano.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great room

Posted Aug 13, 2014
Pros: The room and staff. Kids are crazy about the Mandalay Bay wave pool.
Cons: Will be better when construction is finished.
Rooms fully upgraded. Suite with separate living & bedroom areas. Nicely done, well appointed. Room has a fridge, but it is full of drinks for sale. When we asked about fridge space, the staff person quickly sent up a dorm fridge. Hotel common areas are still under renovation. Will be better when construction is finished. Temporary paths through the construction area make navigation a little confusing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Traverse City, Michigan

Great room & quiet setting

Posted Aug 10, 2014
It was a very enjoyable stay. The suites were roomy and allowed a separation of the bedroom from the livingroom. It was nice to be tucked away from the crowds from the casino but close enough to be in the middle if the action when you wanted to be. Great staff and service! Would stay again in a heartbeat!
2 out of 5
by A verified traveler from illinois

Remodeling- disappointing

Posted Aug 6, 2014
Cons: Everything!
Location: Fine
Fridge system is stupid! No room for personal items! Don't even touch anything or you will be charged. Coffee is $4.00 a cup! Room cost $269.00 for a night and The Hotel cannot even offer you a free cup of coffee! Ridiculous! Will never stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton CA.

Nice Room

Posted Jul 28, 2014
Great hotel still under construction but still good. The room it's self was great nice open room big bathroom I really enjoyed my stay I would definitely stay here again and I would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Vegas without the craziness

Posted Jul 28, 2014
Pros: The front desk staff was excellent and everyone was very friendly. The pool is excellent for kids.
Cons: The valet set-up was a little challenging as it was connected to the adjacent Mandalay Bay hotel
Location: Close to the airport and connected to the monorail
The hotel is undergoing renovation in the lobby area but the rooms were spacious and kept very clean. Additionally, they were smoke free and relatively quiet (for Vegas!).
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Beware V suite on 5 floor

Posted Jul 19, 2014
V suite was on the 5 th floor tight above Light Nightclub. Bass was blasting in our room unt 4 am. Hotel staff was helpful but we had to move rooms at 4 am. Eventually We were upgraded to a Vista Suite at Mandalay Bay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Better when construction is done

Posted Jul 19, 2014
Pros: Large rooms
Under major renovation as they convert to Delano. No Lobby yet. The room was nice, but shower didn't drain which forced us to have to wash our feet in the tub after our shower. I know, first world problem. Also mini bar key did not work. Overall, it was fine, just not as good as it was years ago.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vacaville, CA

THEhotel

Posted Jul 19, 2014
Pros: Service was excellent as well as all the amenities. Expensive though! They did comp us $300 food and drink, comp us another days stay for our troubles
Cons: First level management.
Location: Endless. See concierge.
Hotel is under renovation through late fall or later. The V Suite we reserved was not available at check in and we were downgraded to a deluxe room. we didn't get into a V Suite until 3 pm the following day but only after going up the chain of management several levels. You could here the construction work above us early in the morning. I would seriously wait until the renovations are complete before staying at this hotel.