Hilton London Olympia

Booked a twin room. The room was clean and the bed's were lovely and comfortable. The only thing I would say as a negative was that the room got too stuffy in the middle of the night because of the heat. I woke up a few times because of that. But otherwise everything was great!!!

Great hotel as are all Hiltons. In good position for Olympia and Kensington High Street. Easy access for buses and tube. We had a wonderful stay. Room was clean and bed was comfy. Breakfast was good as usual.

Ideal location to attend an exhibition at Olympia. Good service, clean rooms. Nice lobby bar area to met colleagues have a pleasant lunch or late night snack. No 9 bus which stops right outside the hotel, will take you to Piccadilly Circus and Trafalgar Square for 2. 80 pounds sterling, as opposed to 30 pounds Taxi, plus tip.

After 30 years of staying in hotels around the country .this one had to be the most stressful i have ever had...i have never booked through Expedia before or any third party agent come to that ,and i will never do it again...i booked well in advance and even rang the Hilton Olympia the week before i was due to stay and they confirmed that i was booked in....we had a day in london seeing the sights and arrived at the hotel at 5 pm giving us time to grab a quick bite and get showered before we had to go out to a concert at the Royal Albert Hall at 7.30,,this is where the problem started ..At the check in desk we were asked by the lady on the desk to wait a moment while she went to speak to someone ,,5 minutes later she came back and said there was a problem with the booking and we would have to be moved to another one of their hotels 5 minutes away,,,she said they would supply a taxi and upgrade us to a deluxe double room...After a 20 minute taxi ride we arrived at the other hotel .we spoke to the lady on the desk and explained that the Hilton Olympia had organised for us to stay at this hotel and upgraded us to deluxe double room,,Not only did they not upgrade us but they had allocated us a SINGLE room,and we would have to speak to Expedia as it was their problem,,,After speaking to the ladies manager we were offered a standard double room...as it was now almost 6pm we just wanted to get ready and go out so we reluctantly agreed,,,, i will never book with a 3rd party again

Staff was friendly,-had an issue with a bus tour booked thru them ( Hotel was misinformed) had a bill for all of the mini-bar ( which I never touched) which was removed

We had asked for twin bedded rooms but on check in these weren't available so we were told that we had been upgraded to deluxe rooms. The rooms were nice, albeit compact and a bit too warm. The main thing that let our stay down was the fact that my bed creaked at the slightest movement which kept me awake all night and the same happened to one of my friends in a different room. Service in reception was very slow and we were unable to speak to anyone about our experience on check out as we had to use the express check out facility. Overall, quite disappointed. I expected more from the Hilton.

I can see why this hotel does not have a high rating. You would think given the location it would be great but really that was the only thing going for it.It was booked for us. 1. Firstly, we arrived to find that the room had no breakfast attached because it had been booked through Expedia and although on the paperwork it clearly said that breakfast was with all the rooms, they would not give in. The customer is always right was not a mandate the Hilton goes with. They tried to charge us £12 each for a breakfast which we declined. Incidently there is a patisserie 100m up the road (igo) which has fantastic breakfast and meals for 1/3 to 1/4 of the Hilton price. 2.The room looked ok but fronting the road there will always be traffic noise despite double glasing... booking though Expedia I guess they give you the worst rooms 3. Fan in bathroom didn't work... if you're having a toileting then keep the door shut for an hour 4. There were mouldy bits around the bath etc (I have the pictures) 5. Hot water took ages to come through the sink tap 6. The shower was good for people under 5'10", over that height you are hitting your head on the bathroom ceiling (I'm 6'1") with removable panels and dust coming down if you moved them slightly 7. Bed side spot lamps not working 8. The bed was disgustingly lumpy and undulating and we left with bad backs and sore shoulders... we are in our 50's 9. The TV menu is archaic and some channels pixelate constantly and change by themselves

About 15 min away by bus from Leicester square. Booked via expedia requesting double room, was allocated twin room and when questioned was advised that Expedia do not guarantee the room bed type. Dissatisfied the twin was made to king. Hotel was accommodating but feel this was not a necessary argument I had been given what I had paid for. Environment was clean, pleasant stay overall

Had a fantastic valentines weekend, breakfast in bed....yum!

Needed to be close to Olympia for overnight stay and was.