Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Anthony from Liverpool, UK

Gorgeous city break hotel

Posted Apr 19, 2014
We stayed for 1 night during the Easter hols - staff were very helpful, breakfast was gorgeous and the location of the hotel was perfect for what we wanted. Would recommend hotel to anyone and as always you get what you pay for!
5 out of 5
Recommended
for Everyone
by L from Hampshire

Great location. Quiet and v comfortable.

Posted Apr 14, 2014
Pros: The bed.
Cons: Wifi should be free in the bedrooms.
Location: London Eye, London Aquarium, Westminster
Perfect pre-marathon hotel. Great location. Quiet and v comfortable.
5 out of 5
Recommended
for Families
by G.A. from Alpine, UT

Great place to stay in the heart of all the London

Posted Apr 14, 2014
We recently spend a week in London and stayed at the Marriott London County Hall Hotel. It is perfectly located on the river by the London Eye and across from Big Ben. It is close to the Westminster and Waterloo stations which made getting anywhere in London a breeze. The room was large and the staff was tremendous. We definitely will be going to back to stay there.
3 out of 5
by Tim from Bellevue, WA

Well maintained hotel with a view of the big ben

Posted Mar 31, 2014
Pros: Close proximity to the London Eye and the big Ben. Easy access to some sights via ferry and public transportation
Cons: Working AC would be nice
Location: The parliament building, the big ben and the London Eye
We stayed here for 3 nights in a standard room with a view of the big ben and the parliament building. The view was very good, but our room is located right underneath the London eye, so during the day, the blinds have to be shut to prevent prying eyes from peeking into our room. The room was pretty clean, but during our stay, our AC wasn't working which made our room feel stuffy all the time. We had contacted the front desk but the problem was not resolved. There also was no turn-down service in the evening which is reasonable to expect for a hotel at this price point.
5 out of 5
Recommended
for Everyone
by denise from tucson, az

Great location

Posted Mar 5, 2014
I had great customer service, the location was close to all the main attractions london had to offer and my room had a beautiful view of the river and Big Ben.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value luxury

Posted Feb 27, 2014
Wonderful hotel, classically British, great location, great value for London.
4 out of 5
Recommended
for Everyone
by Julian from Dorset

Excellent location and very comfortable

Posted Feb 2, 2014
Pros: Courtesy of staff, cleanliness, location
Cons: The swimming pool itself was good, but no information anywhere on how to get into it, then no towels, also the only showers are open to the pool
Very good hotel, with good facilities, but also expensive. Overall, good value
5 out of 5
Recommended
for Everyone
by Monican from Hampton Bays, NY

First time in London!!!

Posted Jan 23, 2014
Pros: The staff was very friendly and helpful.
Location: Right across the Big Ben, Parliament and Westminster Abby. 15 minutes from Buckingham Palace and Piccadilly Circus.
Our experience in our first time in London, I have to say that begin at the very moment that we reach our hotel. The location is superb, the staff top of the line and the room was excellent. Our room had a view to the London Eye and the Thames. My daughter went to the spa in the fifth floor and she was very pleased with the treatment she received. If anybody suggest you to stay at the Marriot County Hall in London, do not hesitate to do it right away.
5 out of 5
Recommended
for Everyone
by Charmaine from Australia

Perfect location

Posted Jan 21, 2014
We had such a great stay here and feel like we hit the jackpot with this hotel. Perfect location with the London eye just outside, it's next to the aquarium, london dungeon and an arcade centre with lots if games including bowling and with McDonalds. This was perfect for our 6 year old daughter who adored this hotel. The staff were so friendly and helpful. The restaurant was fantastic especially for breakfast. We arrived after long haul 22 hour flight at 9am and were shown directly to our room, thank goodness!! Highly recommend this hotel!!
4 out of 5
Recommended
for Everyone
by Ivete from Miami

Great Location

Posted Jan 15, 2014
This hotel has old world charm written all over it. The staff is very friendly, professional, and helpful. The room we stayed in was spacious, comfortable, and very clean. When we checked in, they upgraded us to a room with a river view. Gorgeous! The location of the hotel is awesome. Very close to the Waterloo tube station ( 5 minute walk), it's right next to The Eye ( in fact we could see a part of the Eye from our room!) couple blocks walk from Big Ben and there's lots of restaurants and cool bars all around. I would definitely recommend this hotel.