Ratings based on 207 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Annie from Shanghai
Great location, spacious room, very friendly staffPosted Feb 11, 2014
Pros: room space, free wifi, location
Cons: bed could be softer, and bedding could be better
Location: Quite close to Gloucester Road station, buy beverage and food in the supermarket nearby, and buy coffee in starbucks, several restaurants around.
I stayed in the hotel for about 1 week, standard king, and really was benefited from the excellent location, very close to the Gloucester Road station, 1 supermarket and 1 convenient store (Tesco Express), starbucks, and several restaurants around. 2 stops from Harrods, walking distance to National history museum and V&A museum. You can also take central/district line to Big Ben without changing trains. The decoration of the room is mainly in white, very elegant. room is very spacious, large windows... just one thing, the bed is a little bit hard for me. and very weird, one king sized bed has two small quilt. Not sure if it is the uniqueness of European hotel. and free wifi is offered, quite good. I took Piccadilly line from and to the airport, however, Gloucester Road station is not a step free one, thus I drew my luggage to walk for 1 stop to Earl's court station (a step free one) to take tube to the airport.
by Charlie from USA
Great location hotel near to Gloucester Rd stationPosted Feb 9, 2014
Pros: Location and lobby seating area.
Cons: Carpet the rooms.
Location: Harrods is just a few stops away. You can take the Picadilly line all the way from Heathrow right into Gloucester Rd station.
Service was very good with staff attentive at reception. Room had awful overhead lighting and stark decor. Hardwood floors, heating system hard to regulate, and not businessman friendly. Overpriced when compared to other hotels in the area.
for Everyoneby Victoria from Southern California
4 Stars!Posted Jan 14, 2014
Pros: The hotel was as pleasant as the photos and reviews that I read prior to booking. Very nice.
Cons: The only thing I didn't like was that we had a king size bed but my teenager had to endure a rollaway bed that was not comfortable.
Location: The Underground was super close to the hotel, there were plenty of places to eat at offering a wide variety of foods.
I booked this hotel for it's proximity to the Underground and Victoria Station as we had travel plans requiring us to catch a bus there. The hotel was beautiful, our room was spacious and clean, nicely decorated.
for Everyoneby AM from Sydney
Convenient, comfortable, well pricedPosted Jan 6, 2014
Pros: Staff were very pleasant and helpful. Decent size bathroom - with a bath.
Location: Kensington Palace Gardens (nice restaurant there), the V & A, buses or the tube will take you anywhere else you want to go.
NH Harrington Hall is in a great spot - hop off at South Kensington station or the one after and it's only a short walk. I travel by myself and I found this hotel was ideal for me. I didn't try the restaurant as I was out each night but there are good cafes nearby for breakfast. The hotel staff are very helpful, check in and check out were quick.
for Everyoneby fred from norfolk uk
close to tube, clean and friendly - nice atmospherPosted Jan 3, 2014
for Everyoneby A verified traveler
Very convenient and very good price for valuePosted Dec 23, 2013
for Everyoneby Annike from Stockholm
Very Spanish...Posted Dec 11, 2013
Pros: Large rooms and good location close to the tube.
Cons: As above.
Location: Close to the underground station and some places to eat.
Our room was quite large however furnished in a very impractical way. Lots of wasted space, no shelves to put clothes on, strange bedside table with, again, almost no space to put your things, everything has to be on display. Large long table opposite the bed that could have been half of its size and some chest of drawers put in there instead. Small TV put on the side with very limited number of channels. When we arrived the window in the room was open (evening) and the room was very cold, so we asked for an additional heater, which was brought to us with a smile. That was nice. Breakfast selection is ok, however the omelets that we ordered were not really hot, like they have been standing and waiting for a while. Plenty of Spanish guests and spanish speaking staff. Good magazines to read in the lobby.
for Everyoneby A verified traveler
Nice hotel probbly best i stayedPosted Dec 9, 2013
by A verified traveler
Posted Dec 4, 2013
We called to let them know we would be arriving late because of aircraft problems, and they said no problem-they had our reservation. When we arrived, our pre-paid expedia reservation was nowhere in their system, and they did not have the room we reserved. The next day they moved us from 2 separate rooms to a family room, but it was a horrible check-in experience.
for Everyoneby Asel from Kyrgyzstan
Excellent location! Metro station is 1 minute walkPosted Dec 4, 2013
Excellent location! Metro station is 1 minute walk. Close to Harrods, Hyde park, Museum of Natural History is in 7 minute walking distance. Dislikes: The hair dryer and heating in the room didn't work properly, but they fixed them right away we asked. Also, you can hear people in next room. The staff is very nice and helpful! Overall, it is a very good hotel!