Ratings based on 1,415 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, a little noisy with the airport.

Posted Jun 30, 2015
Pros: Everything was great
Cons: Nothing
Good Location, a little noisy with the airport but only operates during the day so if you keep regular hours not a problem.
4 out of 5
Recommended
for Families
by A verified traveler from Roma

Buona struttura decentrata ma ben collegata

Posted Jun 25, 2015
Pros: Arredamento moderno e funzionale
Cons: Nessuno
Location: Anche se posizionato in una zona non centrale, si apprezza la tranquillità la presenza di locali, supermercati e il collegamento con la metropolitana
Tornato da Londra posso solo che consigliare questa struttura. Ben servita dai mezzi (DLR+metro e sei in centro città) e camere pulite e piuttosto nuove. Ho scelto la sistemazione in un'unica stanza con letto matrimoniale e letto aggiuntivo per i miei 2 figli e mi sono trovato molto bene. Anche se non grandissima la stanza è confortevole e ben organizzata. A disposizione anche bollitore per il the, asciugacapelli e ferro da stiro.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great, peaceful location

Posted Jun 23, 2015
The only gripe would be the travel time into Central London which is about 30 minutes. Apart from that this is a great hotel, located in a peaceful location. Excellent facilities, great view from the bar terrace, although planes passing overhead. Would definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from New York NY

Great hotel next to London ExCeL.

Posted Jun 23, 2015
Pros: It was a beautiful hotel, my room was very nice with a separate water closet. It had a separate shower and a soaking tub which was great.
Cons: There were no washcloths in the bathroom, just hand towels. I asked one of the cleaning staff but they said they didn't have any.
Location: There were lots of restaurants nearby and about a 10-min walk to the London Underground (The Tube). There was also a Sky Tram 10-min away.
I took the London Underground to the hotel, only a 7-min walk from the London ExCeL DLR station. The hotel staff was very nice and informed me of the layout, restaurant and the on-site gym. The room was very nice, but I only wish that they had wash clothes and a top sheet for the bed. Or perhaps that's just custom in the UK? Overall I really enjoyed the hotel and my room.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very close to O2 for concerts.

Posted Jun 16, 2015
Easily accessible for O2 a nice area to stay. Hotel was extremely clean and staff friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Clean hotel

Posted Jun 13, 2015
Nice staff, clean hotel. Very happy with the overall quality.
5 out of 5
Recommended
for Everyone
by A verified traveler from leeds

Business trip

Posted Jun 9, 2015
A one night stay. Location was a little far out but it was easy to reach on the dlr. THe hotel was a unusual in that you have to go to the first floor to reach reception buy in arrival the staff were friendly and efficient. The room was spacious with a large comfortable bed and a sofa. I had a continental breakfast which was excellent and the hot breakfast looked good although I did not try it. overall I enjoyed the stay and would look forward to returning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value hotel in a great area of docklands.

Posted Jun 8, 2015
Pros: Clean ,welcoming, helpful
Enjoyed the hotel, staff v pleasant would stay again . Only down side is if you are using for O2 tube is an expensive option, taxi between four is cheaper way if travel than tube.
5 out of 5
Recommended
for Everyone
by A verified traveler from portsmouth

Great hotel for where I needed to be

Posted Jun 8, 2015
Pros: Everything
Cons: As I was travelling with 2 other females I would have liked a room with three beds in it I did state there was 3 females
Location: Location great for 02
Was a bit disappointed that it tells you the travel destination time to the O2, did not realise it was situated the other side of docks. But after a experience on the tube a taxi was best option, not knowing that the cable cars were the easiest and cheapest option The hotel staff were friendly the hotel very very clean, the breakfast we had delivered to the room was amazing. Would stay again now knowing the route to then 02, Would recommend to anyone visiting the 02 to use this hotel but make sure you get the cable cars lol,,😜
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

excellent hotel good transport

Posted Jun 4, 2015
Staff helpful and friendly, room was very clean with nice little gadget to play music from your phone. Took a couple of minutes to work out how to call the lift (you need to use your keycard)