St. Pancras Renaissance London Hotel

Fantastic Victorian hotel with wonderful architecture. Attached to St Pancras station so good for rail links.

I arrived on foot having come by train. The hotel is at a major train station and within walking distance of 2 others.. No one met me at the door despite there being several door men present. No one assissted be with my luggage.( I am female and over 60). I was looked at as if I were a refugee from some lower class world. I had to wait 15minutes or more to get to the reception desk as all the reception staff were busy. The room wasn't ready at 1pm. Check in time , i was told was 4pm!. Everywhere else I have stayed it is 2 pm. At check in I was not given any information about where hotel fascilities were located. I tried to have dinner in the cheaper of their two restaurants. ( I nevr found the other one ). I could see that there were empty tables. It was fairly busy with lots of groups. I couldn't get a table. I had the distinct that they weren't prepared to give me a table as I was a single person. I went back to my room and ordered from the same menu on room service. The meal arrived promptly. The steak was so tough iI could not cut it with the knife supplied. The rest of the meal was good. The next morning I went to breakfast ot the same restaurant. It was a buffet. Not really 5 star standard, as limited choice. Biggest issue was that the hot food was not quite luke warm. There was no egg chef or ability to order eggs done as desired, Just a tray of slightly warm scrambed eggs. I left early and I will not return!

The St. Pancras is elegant, friendly, and convenient. Can't wait to return.

Great hotel for comfort, convenience & service - try it

Great location by rail/bus/tube links, easy access to west end/city/eurostar. Lovely (but very small spa) food very good but expensive

Had a great time staying here over my birthday week end. The staff were great and the beds were incredible!

Booked this hotel after walking past it for 40 years- the restoration of this amazing cathedral in brick and cast iron has been faultlessly done, and the result is a grandeur that no other hotel I have stayed in can match. Beds , bathrooms and housekeeping were faultless and we signed up to the club upgrade that really worked out well for us - light meals drinks and a great buffet breakfast served in a private club lounge . The only negative was the curtains. ; the ceilings were so high you could not pull them , so street lights permeated the room at night - but we were so bushed we hardly noticed. Great character hotel with staff and services to match

An inflated room rate price compounded by their expectation that I pay even more for an internet connection.

Super room, v.poor service in lobby and Waiting Room restaurant.

Rooms too small, views not great. Location fabulous. Food very good at the Booking Room.