Ratings based on 1,036 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
71% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Feb 28, 2015
Cons: Smell, cleanliness
Hotel reeked of cigarette smoke. Trash was piled against trash cans in stairways for hours.
1 out of 5
by A verified travelerfrom V

Terrible

Posted Feb 28, 2015
The lobby is the only nice part of the hotel. I didn't sleep at all the bed and pillows were hard the room was old and dirty. Every time I was about to fall asleep some one would slam a door, knock on a door or I would hear yelling. Worst time I have ever spent in a hotel.
2 out of 5
by A verified travelerfrom houston, tx

Fair

Posted Feb 17, 2015
Location: Not the best part of town.
Room was clean enough, but the rest of the hotel left quite a bit to be desired. Lobby bathroom stalls did not have locks, and floors were filthy. Party of guests were loud throughout the hotel, and no help could be had by the staff. The "quiet hours" were nonexistent. I got no sleep at all at this place.
1 out of 5
by A verified traveler

Nasty hotel with disrespectful staff!!

Posted Feb 14, 2015
Bugs in my bed, rude hotel staff, wifi does not work, business center a waste.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stay to watch son play baseball

Posted Feb 11, 2015
1 out of 5
by A verified travelerfrom odessa texas

Room dirty and walls too thin

Posted Feb 9, 2015
My room was dirty, bed wasn't made could tell someone had slept in it. I didn't sleep good because I could hear people screaming and talking down the hall all night I booked for 2 nights and only stayed for one night.
1 out of 5
by A verified travelerfrom Albuquerque

Horrified

Posted Feb 2, 2015
Actually left the second day and checked into another hotel not catering about a refund. That's how bad it was,the window was leaking water on the wall heater. The shower didn't work, the room was filthy. Will NEVER stay at another red roof in again EVER.
1 out of 5
by A verified traveler

Posted Jan 23, 2015
Hole in the floor in the hallway with plywood and a cone over it, room across the hall missing a door knob.
2 out of 5
by A verified traveler

Good service, terrible rooms

Posted Jan 17, 2015
Shower walls had mold, beds were extremely uncomfortable and NOT queen size they were full size, bedroom is outdated, I asked for a wake-up call and never received it. The first room I got was a "non-smoking" room and it had a horrible cigarette penetrated smell. Staff was friendly and main floor looks nice but rooms need a makeover.
2 out of 5
by A verified travelerfrom Midland TX

Lubbock

Posted Jan 11, 2015
As soon as you walk in the doors, there's a musty smell. The staff was super friendly. When we went to the room, the bed was very old and uncomfortable.