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关于首都 O 89484 蜡染湾度假村的点评

2 out of 5
首都 O 89484 蜡染湾度假村
Persiaran Teluk Batik, Teluk Batik, Lumut, Perak

点评

5.4
10 分 - 超赞。5 条好评，共有 45 条点评" "
8 分 - 还可以。8 条好评，共有 45 条点评" "
6 分 - 一般。9 条好评，共有 45 条点评" "
4 分 - 很差。11 条好评，共有 45 条点评" "
2 分 - 糟糕。12 条好评，共有 45 条点评" "

5.6/10

清洁度

5.8/10

员工和服务

5.0/10

服务设施

5.0/10

住宿条件和设施

6.0/10

环保

点评

6/10 一般

Nor Azlin

与家人出行
满意：清洁度
2022 年 6 月入住 1 晚
Jane 于 2022 年 7 月 10 日 的回复
Hi, Nor Azlin! We are sorry to know that you are not fully satisfied with our services. Be assured, that we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

10/10 超赞

Muhammad Shahnizal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚
Marie 于 2021 年 4 月 11 日 的回复
Hi, Muhammad! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Marie!

6/10 一般

Foo Kia

商务旅客
不满意：客房舒适度，住宿条件和设施
Room no very good. Toilet door no painting, main door no safety lock. Located the at higher floor ( 5 floor) . No hair dryer., tower look no very clean .
2020 年 12 月入住 1 晚
Bella 于 2020 年 12 月 24 日 的回复
Hi, Foo! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Bella!

6/10 一般

Shahrir

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
BAD check in experience
UNFRIENDLY counter staff during check in NOT helpful at all
2020 年 9 月入住 1 晚
Leo 于 2020 年 10 月 3 日 的回复
Hi, Shahrir! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

8/10 还可以

SHAMSURIZAL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
Marie 于 2020 年 7 月 16 日 的回复
We appreciate your positive rating, Shamsurizal! We do take pride to serve our guests with an amazing experience. Regards, Marie!

10/10 超赞

muhamad faidzul

与家人出行
满意：清洁度、员工和服务、客房舒适度
2020 年 6 月入住 2 晚
Ammy 于 2020 年 6 月 21 日 的回复
Hi, Faidzul! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Marie.

10/10 超赞

Nurul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It's a quite place.. N so comfortable..
It's nice room.. Clean but the hot water cannot use..
2020 年 6 月入住 1 晚
Ammy 于 2020 年 6 月 16 日 的回复
Hi, Nurul! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Daniel.

4/10 很差

Nurul Qayyum

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
There is no beach view balcony as what stated in the description of the room .. the room also are not so clean ..
2020 年 2 月入住 1 晚
OYO 于 2020 年 3 月 21 日 的回复
Hi, Nurul! We are extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Damia

10/10 超赞

Nor Zanariah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great accommodation for a budget hotel, near to the beach and easy access for food. The receptionists were friendly and the breakfast was really tasty. Would definitely come again in near future.
2019 年 12 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
When booking online, they put ther's a pool, but when we arrived, its private pool, have to pay 1st. Then we were welcomed by a cockroach and the aircond very poor, slept in a hot aircond. Unsatisfied with the place, we check out early in the morning.
2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Im like the hotel.the uniq can eat while swim.didn't like font have.its pretty okay
2019 年 8 月入住 1 晚
Front Office 于 2019 年 10 月 10 日 的回复
Hi, thanks for your review. Hope to see you again in future.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Might not stay here again. Poor service management. Not given clear information. Sharing pool, untk 3 hotel. Datang nak mandi diarahkan ambil kupon at reception counter. Boleh mandi sekali je. Breakfast for 2 means u only get 2 pack nasi lemak n hot coffee
2019 年 7 月入住 1 晚

4/10 很差

Ana

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

4/10 很差

真实旅客

与家人及幼儿出行, 与配偶出行, 团体旅客
Shower, wc pipe non water
2019 年 4 月入住 1 晚

8/10 还可以

Afina

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚

10/10 超赞

Afzan Susu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Have to walk About 400 meters to the beach and not near. Can see only pine tees as a view. Water in the toilet very very slow. Air conditioner working. Facilities, not working fridge, old box tv with Astro njoi and not good lighting. Room is clean. 80’s Lighting. Smelly lift. Comfort bed. Not worth with the room charges RM223. Regrets staying and will never comeback. Will not recommend. Worst ever.
2019 年 2 月入住 1 晚

4/10 很差

世

不满意：清洁度、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
swimming pool need to walk about 100m
2018 年 12 月入住 1 晚

4/10 很差

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Sajian Makanan
Informasi untuk pelanggan tidak lengkap. 1) Sajian makanan - Sarapan dalam brochure, tapi waktu check in diberitahu Day1, breakfast Day2 tidak tentu lagi mungkin dinner. tunggu sampai waktu, diberi kupon dinner untuk 1 dewasa saja. 3 orang lagi kena kat luar. Jadi semuanya kena dinner kat luarlah.. Cara halus resort tipu pelanggan..
2018 年 12 月入住 2 晚

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚

8/10 还可以

Mohd Fitri

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
please consider if you plan to stay for holiday.
Horrible....!!the water heater broke, need to fix on our own,got room probs during check in, the iron was jammed, and the worst of all are corcroches under the blanket!! Disasters!!
2018 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度
boleh la
tiada wifi seperti yang diiklankan
2018 年 9 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Was a very old hotel...bed was lumpy , could feel the spring, no coffee or tea or conditioner ...swimming pool nearby was in a sorry state... staff slow n unattentive..
2018 年 8 月入住 1 晚

8/10 还可以

Ismail

满意：客房舒适度，员工和服务
percutian bersama keluarga
kawasan sunyi.sesuai untuk lari daripada kesibukan kota yang bising dan panas.tingkatkan kemudahan awam untuk riadah dan jaga kebersihan alam sekitar.banyak kan aktiviti malam untuk kawasan sekitar kerana suasana malam agak sunyi dan menakutkan.
Suri 于 2018 年 6 月 1 日 的回复
Terima kasih kerana memilih Teluk Batik Resort sebagai destinasi percutian Encik. Untuk makluman, resort kami bertemakan alam semulajadi "life Natural Environment" sangat sesuai untuk beristirehat. Pihak resort berbesar hati menerima pandangan yang diberikan. Menjadi keutamaan kami untuk mencapai kepuasan pelanggan. Untuk makluman, resort kami menyediakan pakej seperti family day, dinner, seminar dan sebagainya. Jika berminat di lain masa, sila hubungi kami. Sekali lagi, terima kasih diucapkan kerana memilih Teluk Batik Resort.

8/10 还可以

Safia，Taiping,Perak

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay. Nice holiday.
The hotel rooms are comfortable. The staff are also very good. Hotel check in also very good. Facilities including tv (astro) . Only the breakfast need a few more menus such as nasi lemak, nugget , bee hoon. etc. Only the swimming pool a bit pack because sharing together with the Teluk Batik Holiday apartment and Virgo hotel. There are three hotel sharing one pool. It is a bit pack of people.
2018 年 1 月入住 1 晚
Front Office 于 2018 年 2 月 28 日 的回复
Thank you for your feedback. We will improve our facilities from time to time. For your information, our resort will build our own swimming pool as soon as possible. Please visit us again in future. Thank you.

6/10 一般

Mohamad Huzaifah

2017 年 12 月入住 1 晚

6/10 一般

amin，petaling jaya

满意：员工和服务
不满意：住宿条件和设施
Komunikasi
Amat mengecewakan line talipon langsung tidak ada coverage dan sepatutnya sedia kn intercom
2017 年 12 月入住 1 晚

8/10 还可以

真实旅客

the pool and the view was very interested. also the food and the shop are near the hotel so its easy to us to find anything we want
2017 年 11 月入住 1 晚
Teluk Batik Resort 于 2017 年 12 月 7 日 的回复
thank you for staying at Teluk Batik Resort, We hope to see you again. have a nice day

4/10 很差

man，penang

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
So bad
1st time take towel & remote tv at kaunter dan must return back when check out. Room water heather not function no wifi no internet phone line sometime phone no coverage.

2/10 糟糕

mohd rizal

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tak bagus

4/10 很差

kamal，klang

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not a good hoyel
No wifi in room. Facilities not upgraded. Poor service

2/10 糟糕

Nizam，Puchong

不满意：清洁度、住宿条件和设施、客房舒适度
Worst hotel I've been to
1. Checkout need to bring towel to the reception area 2. Swimming pool access using voucher. Only 1 entery per day 3. Extra Toiletries rm4 4. Extra Pillow rm5 5. Wifi sucks 6. Mobile coverage sucks 7. 400 meters to beach 8. Aircond, tv & astro njoi remotes given during checkin at reception and send back during checkout

2/10 糟糕

WAN ROSNIDAWATI

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
saya tidak berpuasa hati dengan tahap kebersihan bilik. bau lipas yang sangat kuat dan bilik air sangat sempit

4/10 很差

ZAHELAWATI

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Penginapan hitam di telok batik resort
Tidak berapa menyeronokkan. Dgn harga bilik yg agak tinggi iaitu rm589 utk 2 hari. Bilik yg diduduki tidak disediakan kopi/teh/milo/gula yg biasanya terdpt di kebanyakkan hotel yg pernah didiami sebelum ini. Sabun, syampu,tisu juga terhad. Breakfast yg disediakan juga amat menyedihkan. Hanya sepinggan nasi lemak telur dan kopi/teh yg berharga rm3. Rasa tak berbaloi langsung. Perkhidmatan housekeeping yg dipanggil ke bilik tidak tiba walaupun ditunggu kira-kira 4 jam di bilik. Untuk kawan kawan yg ingin selesa dan menikmati percutian bersama keluarga yg lebih memuaskan, saya mencadangkan pilih penginapan yang lain bukannya telok batik resort. Sorry kerana terpaksa berterus terang di sini. SAYA tidak mahu rakan-rakan lain turut merasa apa yang SAYA dan keluarga tidak berpuas hati di sini. Duit tak penting, yang penting hati sendiri n keluarga seronok.

2/10 糟糕

nazrul hisyam bin halim

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
hotel yang amat mengecewakan
Penginapan yg mengecewakan. Degan harga yg ditetapkan telalu tinggi .tapi sarapan pagi hanya nasi lemak telur sebelah dan ikan bilis.air minuman untuk sarapan pagi hanyalah teh o panas dan kopi o panas sahaja. Nasik lemak Hanya dapat setiap sorg sepingan sahaja dan lain2 hindangan tiada. Air mandi dlm bilik air telalu pelahan. Sehingga di tadah mengunakan baldi untuk mandi. Amat mengecewakan.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

DINNI HARYUWATI，Semenyih

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible hotel in the world...nothing to share. Few people make complaint with the service. Bekfast only nasi lemak. Air-cond not function at all

6/10 一般

Abdul Hadi，Sijangkang, Selangor

Penginapan selama 2 malam di Telok Batik Resort
Sesuai untuk tidor saja.... telefon kat bilik pun tak ada. Tapi dengan harga RM135 memang ok la untuk bermalam. Nak mandi kat pantai telok batik boleh jalan kaki tapi rasanya agak jauh untuk kanak2 berjalan. Kedai makan yang walking distance pun tak ada.

6/10 一般

Ain，Selangor, Malaysia

Hotel close to the beach
The hotel is close to the beach; and its walking distance.

6/10 一般

asmalaili

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not close to the beach wrong information given
Room not good, toilets are terrible and too old ,staffs do not understand English , other transport not available from there

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What you see is not what you get
What you see in their website or their pic....not what you get.

4/10 很差

Amir Alzahari，Kuala Lumpur

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not Happy & Not worth it
The beds are not comfortable. Furnishings are old and tired. Bathroom unclean and not maintained. Towels dirty. Amenities poor.However location is very good.