Petit Palace Savoy Alfonso XII Reviews

The front desk staff were terrific, very helpful and friendly. Breakfast was plentiful, albeit not very imaginative. Room / bathroom were fine. The hotel is a bit away from the centre of Madrid, although very close to the big museums, which is why we chose it. The location was quiet and great to have the big Park opposite but the possible down-side is there are few restaurants in the immediate area.

Eight of us stayed at the Petit Palace Alfonso in Madrid for 8 nights. We were there for a 1/2 marathon. The room was clean and stylish. It had a hi-tech theme. The staff were all very helpful and friendly.....most spoke english. The breakfast was incredible with a variety of juices, fresh fruits, breads, pastries, meats, cheeses, eggs, etc. They also had sparkling wine so you could make a mimosa. There was a laptop in every room and the decor was very high tech.

The hotel is in a great location right in front of the park and close to the museums - the centre is also easily walkable. The facilities are good, with its 4 stars fully deserved (not one of those 1980s feel hotels) and what you see in the picture is a good representation of what you get. Only downside for me was the two single beds placed side by side which created that incredibly annoying gap in the middle. Also not sure about the sink/hair dryer etc. being placed in the main room. The bathroom essentially only has the shower and the toilet - meant to be a stylish thing but didn't quite work for me. Overall a good hotel.

Modern refurbishment of old building, it is about 15-25 minutes walk from Central Madrid. Close to Prado Gallery (free after 6 pm). Reception staff helpful and friendly but check that you are in the type of room you booked. Room overlooking Park was great. Airport Bus stop 5 mins walk away.

The hotel is beautiful and in a good location in Madrid near the Garden and the Prado. The clerk at check-in was abrupt and seemed to have an attitude problem like we were annoying her or something when we asked routine questions like "what time is the Prado open until?" She asked us to please wait for her to be done checking us in before we asked her any questions. Bizarre. We enjoyed the location of our hotel as well as the room itself. Very clean and the bed was comfortable. However, the room was stuffy due to the a/c being turned off. This is a shame as it gets very stuffy in the room with no ventilation. We had to open the window due as it got quite warm and there was noise outside at 4 AM due to the garbage being picked up with disturbed us. Turn on the ventilation system! This discomfort could have been prevented.

We loved our stay here. The hotel is sleek and modern inside, and the staff is very friendly and helpful. The location is very convenient for getting to the museums, but we sometimes took the metro to get to the better nightlife areas.

Modern rooms near the park, Prado, shopping, and restaurants. Also only blocks from the train station. Great staff. Printed out tickets and helpful all around.

This hotel is billed as a 'high tech' hotel. The design is very modern and there's lots of quirky elements and nice touches, like a laptop to use in the room. We would however have preferred a kettle in its place. The modern design is not high spec though - most of the fixtures and fittings are on the cheap side. It seems like the designers were constrained to demonstrate post-modernism on a budget. And it's not just the fixtures that are cheap - the breakfast is very poor, everything from the smoked salmon to the apply juice was disappointing, not worth 15 euros at all. All things considered, it's not a bad hotel, and if your an artzy type who's looking to experience something a little different, then you may well enjoy it. If you're like us however, and usually prefer a traditional hotel, where flashy design is not at the expense of functionality, then this is probably not the best place for you.

Front desk staff was unable to provide information on transfers to the airport; pretended that the advertised bikes free for guest use were always in use (but they were never on property so likely do not exist), had a bad attitude. We had a 'family room' which allowed 4 of us to stay together but the chic, modern decor means the bathroom door is glass so when someone uses it at night, it lights up the whole room. Location is great so that outweighed the other issues.

Service was friendly and helpful. Food was just OK. TV didn't work and wi-fi was on again off again. For me what makes this a don't consider it hotel was the bed. It was a 4 inch mattress on a sheet of plywood. You can walk to best parts and sites of Madrid from this hotel and there is a great park across the street.