Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Chemnitz

Empfehlenswertes Hotel in bester Strandlage

Posted Nov 1, 2014
Pros: Das nette und immer hilfsbereite Personal.
Cons: Die Hotelhalle etwas gemütlicher gestalten (Blumen, Stoffdeko, einen zentralen großen Leuchter oder etwas ähnliches). Sie wirkt sonst sehr nüchtern.
Location: Im Meer baden und die Berggegend sowie die Nachbarorte erkunden. Ein Mietwagen ist dazu von großem Vorteil.
Unser einwöchiger Aufenthalt ließ keine Wünsche offen. Besonders das Personal war immer höflich und hilfsbereit. Das Frühstück übertraf unsere Erwartungen in Größenordnungen. Sehr wichtig für den ersten Eindruck vom Hotel ist, dass die Einfahrt wieder zweispurig hergestellt wird.
3 out of 5
by A verified travelerfrom Derbyshire

Nice room, no Airconditioning

Posted Oct 30, 2014
Pros: The bed room & public areas.
Cons: Run the air conditioning in the guest rooms on hot days for guest comfort. Sort out service at breakfast & buy reasonable quality ingredients.
Location: Location good 10 minutes in a car to Estapona
Room was very nice with huge windows. However it was unbearably hot as the air conditioning did not work & when we complained they told us they would not turn the air conditioning on as they were an ecologically responsible hotel. The breakfast is the cheapest ingredients we have ever tasted. The fresh orange juice was barely flavoured water. There was one person cooking eggs for guests so there was a 20 minute queue each morning. Such a shame as the hotel is beautiful.
2 out of 5
by A verified travelerfrom Reading

€15 for a coffee & pastry but rude manager free!

Posted Sep 24, 2014
Pros: Nice big rooms/comfortable bed/nice and clean
Cons: A new manager and no ants in the room and bed!
Location: You will need a car, although only few minutes drive to town
What a shame......the hotel was nice and most staff polite, however, if you are looking for flexibility, a coffee in your room (or anywhere actually in the hotel) and a manager that is prepared to listen to your feedback - don't come here! After arriving at midnight we were desperate for a coffee but there was none provided in our room ( only tea). We waited for breakfast and was told that if you do not pre book, the buffet breakfast is €15. We said that we only wanted a quick coffee and croissant as were in a rush and was sent to the restaurant to speak to them. Again they said we had no choice but to pay the full amount even if we just wanted a coffee. We said that that wasn't very flexible and was there anywhere in the hotel where we could get a coffee and only pay for what we have. The answer was no. We were told to sit down and the manager would come to see us. After a coffee and pastry, we were promptly presented with a bill for €30 for two of us. We went to see the manager and explained the situation that we were happy to pay for what we had but there was NO discussion, understanding or flexibility with him whatsoever. Infact, I have never been spoken to in such a demeaning, rude and dismissive manner. He was not prepared to make any compromise at all and refused to believe that providing coffee in the room is usually standard, as well as being able to provide an alternative to a full €15 buffet. He begrudgliny said we could pay €10 pp which is the pre booked rate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Schweiz

Grosszügige ruhige Hotelanlage

Posted Sep 19, 2014
Cons: Speisenauswahl mit etwas mehr Abwechslung, 7 Tage dieselben Desserts ist langweilig. (Obwohl die Qualität sehr gut war)
Location: Das Hotel ist weg vom Trubel und das ist sehr angenehm. Wenn ein Auto vorhanden sind Ausflüge in die Berge, nach Gibraltar oder weiter zu empfehlen.
Das beim ersten Eindruck eher nüchtern wirkende Hotel ist grosszügig angelegt, hat diverse Pools und ist geeignet für Ruhe und Erholung suchende Gäste. Ein Auto ist empfehlenswert, da keine Restaurants und Aktivitäten in der Nähe. Das Hotel liegt direkt am Sand/Kiesel-Strand, (leider mit Liegestuhlgebühren). Frühstück und Abendessen mit Buffets sehr gute Qualität, reichhaltig, jedoch oft dieselben Speisen, (Pommes, Nuggets und Co esse ich wenn überhaupt zu Hause), es fehlte uns mehr einheimische Kost. Sehr nettes und zuvorkommendes Personal.
3 out of 5
by A verified travelerfrom bordeaux

Hotel club assez brouillant , pas très accueillant

Posted Sep 14, 2014
Buffet toujours identique et pas génial . C est un hotel club avec famille ou tout est payant même l accès à la plage
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

Wedding/Break

Posted Aug 31, 2014
Pros: The size of the room
Cons: A double bed, kettle that could be plugged in from table height and not on the floor, and more vegetarian option for breakfast ie veg sausages
Location: Hotel depends on your reason for staying, as we were there for a wedding, hotel was chosen, there is nothing close by
Long drive to hotel we arrived very late, we were welcomed by a really nice receptionist who checked us in explained as best as she could where things where located by showing us a map of the hotel which was not very clear. We were then showed to our room by her colleague which was very thoughtful.( I don't think we would of found our room) Room size was great, the only negatives no plug close by for kettle we had to put it on the floor and there it stayed for the duration of our stay, in our room we only had two TV channels in English which were the news this was extremely disappointing. Food overall not to bad only negative not much choice if you don't eat pork. Hotel very nice but would not stay here if it were our choice. We stayed at this hotel because we were attending a wedding about 30mins away. We wouldn't choose this hotel as there is nothing close by unless you drive as unable to walk anywhere. Our journey back was horrendous we were picked up by the shuttle bus at 16.55pm and didn't arrive at malaga airport until 19.45pm it may even have been later than that. We found that very uncomfortable. Apart from the negative things overall we had a good time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sevilla

Hotel con muy buena calidad.

Posted Aug 24, 2014
Hotel excelente, con comodidades, buena animación para niños. Se descansa. Algo caro en las comidas, pero con buena calidad en los productos.
2 out of 5
by A verified traveler

Decepción y desilusión en mis vacaciones

Posted Aug 22, 2014
Pros: Las instalaciones
Cons: El trato con el cliente, el buffet, la calidad de la comida y ajustar mucho más el precio a la calidad que ofrecen , la animación nocturna muy mala.
Location: La ubicación es muy mala, tienes que usar el coche para todo. Hasta para pasear. Está justo a una carretera nacional y alejado del pueblo.
Habitación ubica a poniente, el calor era horrible, el aire acondicionado era fundamental. Obsesión extrema en racionar todo desde las pastillas de jabón, los amenities de baño, la comida, al cocinero tienes que estar diciéndole que ponga un poco mas de comida constantemente. Calidad de la comida pésima. Te sientes estafado.
5 out of 5
Recommended
for Families
by A verified travelerfrom Paris

Très bel hôtel

Posted Aug 19, 2014
Pros: Voit plus haut
Cons: Les navettes hôtel-centre ville sont quasi inexistantes. Plus trivialement : aucune brosse WC dans les chambres et dans les WC communs !
Location: Estepona est une ville animée avec un quartier très authentique. L'hôtel est éloigné du centre ville. Voiture indispensable pour visiter.
Nous avons beaucoup apprécié cet hôtel et le recommandons vivement. C'est un très bel hôtel. Ayant demandé 2 chambres, nous avons bénéficié d'un appartement (suite) très spacieux avec 2 chambres séparées communiquant par le salon. Les prestations sont de très bonne qualité : belles et grandes piscines dans un environnement verdoyant, les pieds dans l'eau avec la proximité immédiate de la plage. L'ambiance est familiale et détendue. Le restaurant offre un buffet copieux et très varié aussi bien au petit-déjeuner qu'au déjeuner et au diner. Les animateurs sont sympathiques. Seul regret : l'hôtel est éloigné du centre ville d'Estepona. Une voiture est indispensable. Nous sommes très satisfaits de notre séjour.
5 out of 5
Recommended
for Families
by A verified traveler

super hotel

Posted Aug 12, 2014 on Hotels.com
Vacances géniales dans un endroit idyllique