Ratings based on 157 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Canada
Right on the beach, spacious villas.Posted Jul 25, 2015
We stayed in a 4 bedroom villa. It was very large and cleaned nicely every day. Convenient to beach and very nicely set up resort. It's a great place if you want quiet. There are not a lot of activities in the evening. It would be nice to have some local entertainment. My biggest complaint was there was not enough staff working at check in time.
for Everyoneby A verified traveler from Mandeville, la.
nice but not perfect.Posted Jul 15, 2015
Pros: beaches/ snorkeling, food is good, drinks are plentiful and not weak.
Cons: as above, AC in room was weak, got fairly hot at night. Room keys are huge and they only gave us one for 3 peopl.
Location: ocean and bay is great, had ocean front room which had great view, snorkeling in horseshoe bay was best we saw on island, reef fishing was fun.
Antigua is a really beautiful island and the st james overall provides a nice vacation spot. Having said that, there were a few things that were a little annoying and kept it from being great. The hotel is on the opposite side of the island from St. john and many activities. If you don't want to rent a car and drive on the left side you are stuck using cabs, there are no shuttles. The cabs cost a fair amount of money and that money is cash. Problem, nearest ATM is in the next town, a $20 cab ride (each way). You go through cash quick unless you are willing to just stay at the resort, which is fine but the island offers many activities. Internet. they say internet is free, well only in public areas, if you want it in your room its $60 a week for 2 devices. that kind of nickel and diming is annoying. There is no town or stores near so make sure you pack everything.
for Everyoneby A verified traveler from Madison, WI
Paradise with great staffPosted Jul 9, 2015
Gorgeous grounds, wonderful staff and all inclusive ease made our stay wonderful. Ocean and bay options for beaches and several restaurants to choose from. Beautiful room with great views. Definitely recommmend!
by A verified traveler from Pittsburgh
Nice resort with seaweed filled beach.Posted Jun 28, 2015
Pros: The Royal Suite rooms were clean and spacious. The food was very good and so were the water activities.
Cons: It would be nice if wait service for drinks could be offered at the pools.
Location: This is not the place to come if you want to leave the resort. Nice beaches are 30-45 minutes away as are towns.
The resort was lovely, but unfortunately, there was LOTS of seaweed at the beach. Workers used pitchforks and trucks every day to pick it up and haul it away. Some was accumulated at an area behind the Royal Suites pool and the smell was noticeable. The seaweed was not the fault of the resort, but it certainly put a damper on our stay. Most of the staff were extremely friendly, although a few were not. We were surprised with a lovely package upon check-in which included two 45 minute massages, dinner for two at Piccolo Mondo, a sailboat ride for two, and a bottle of champagne. My husband and I thoroughly enjoyed our massages and the dinner at Piccolo Mondo. Unfortunately the sunset cruise we booked was cancelled due to the weather. We enjoyed the food, from the omelet station in the morning, to the chef stations at the buffets. There was plenty to eat. The house wines were fine. The live music at the Docksider restaurant was very good. The blender drinks were tasty, but the local beer (the only available) was nothing special. The liquor was all house brands. The Royal Suite room was lovely. The bed was comfortable and the bathroom was huge featuring two sinks, two shower heads and a huge bathtub. The AC shuts off if you are not in the room for a while. Once that feature was bypassed, our room was always comfortable. There are plenty of non-motorized water sports available - kayaking, paddle boat, pedal boat, and sailboat.
for Everyoneby A verified traveler
Amazing beach front hotel. A++Posted Jun 16, 2015
I had a Wonderful experience. Extremely friendly and warm staff. The food was good drinks were awesome entertainment good and all accommodations were met. I had a blast! !!
by A verified traveler from New York
Too expensive. Not enough bang for your buck.Posted May 29, 2015
Pros: The staff was awesome.
Cons: More for your money. Stocked fridges and poolside bars.
Location: It's out of the way and you have to spend about 30 USD to get anywhere.
It's a nice hotel but I've come to expect more from an all inclusive at this price range. The fridge in my room wasn't stocked with anything. The room service number sent me to voicemail. A few of the beaches were overrun with seaweed. The keys for the doors and safes are antiquated. On the upside the staff is attentive and very helpful.
for Everyoneby A verified traveler
Great resort with beautiful locationPosted May 17, 2015
A satisfying experience. Perfect location with windward and leeward beaches. Friendly staff and good housekeeping made our stay very pleasant. The food was average, but not exceptional.
for Everyoneby A verified traveler from Texas
Hotel with beachfront room, wake up to the wavesPosted May 16, 2015
Pros: Quiet location, with beachfront room.
Cons: Coco's food is poor. Would love additional places to eat without dressing up.
Location: They have water activities and 2 beaches. However, the best beach is off site and not affiliated.
Booked beachfront room. It was wonderful to walk out from room and straight out onto the beach. The room was nice sized and comfortable. Unfortunately, the beach was having problems with seagrass being brought in from the ocean waves. (Mother nature dragging it in). The staff worked very hard to remove the seagrass and keep up the beach. We got an extra benefit of a meal at the nice restaurant (Piccolo Mondo) due to the seagrass. Since it was not in their control, I thought that was especially nice. Only negative was CoCo's restaurant. If you go there, just get a burger. Anything else is pretty disappointing.
for Everyoneby A verified traveler from VA
Very nice once over initial disappointmentPosted May 13, 2015
Pros: Food, service, beautiful and well maintained grounds.
Cons: Roads to hotel were bad.
Location: Did not leave the resort but they had sailing, snorkeling, diving, rental cars, and more.
Ride from Airport to Hotel was brutal, roads are in very bad shape and driver drove like a maniac. Once there and in our rooms we noticed bad smell and from our ocean front room we noticed the reason. 200' of seaweed stretching from the shore out into the water all along the entire beach waterfront. They had many men and equipment hauling it away by the tons for the whole week only to have more and more blow in. Nature was at fault, not the hotel but still disappointing. The bay side beach was great, no seaweed. Restaurants all great food and service excellent. Had the seaweed not happened it would have been perfect (except for the ride in). I did think the bathroom floor needed a good scrubbing but the rest of the room was nice. No tub in our room, wife was disappointed with that. The Island it self is not very attractive, mostly bare but the hotel area was beautiful with palms and flowers everywhere. I would recommend it but might have opted for bay side if I had known about the seaweed.
for Everyoneby A verified traveler from london
Great accommodation although isolated locationPosted Apr 25, 2015
Pros: Amenities, food and accommodation.
Cons: Inconsistent standards across staff.
Location: Nowhere within walking distance.
Great room, amenities, variety of restaurants, good food quality and staff pretty much really were interested in ensuring we were happy buy some staff need refresher training.