Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrenceville, GA

Great Place with excellent pool!

Posted Jun 18, 2015
This is a beautiful resort with everything you could ask for! Would love to stay here again with the whole family.
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento, ca

Great place for a Maui vacation.

Posted Jun 4, 2015
Went with friends and couldn't have had a better time. The hotel is in a great location, clean and beautiful grounds. Would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fenton, Mi

Would absolutely stay here everyhtime

Posted May 22, 2015
Pros: The people and the pool
Location: The only thing I wish I had known is once you get in the ocean on the beach it's all sharp rocks. You need swim shoes.
Seriously awesome. The staff is amazing. Everyone and everything was incredible. I don't think I would stay anywhere else!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Second stay at this location!

Posted May 17, 2015
Pros: I like the beach access for diving. They also have a scuba company on site to schedule dives with them.
Cons: The policy about changing rooms. And be more accommodating with scuba gear.
Location: Maui is amazing!! Scuba, paddle boarding, any water activity is amazing.
My husband and I stayed here for the second time. Our first stay was in Septemeber of 2014. Our second was just this last week. We dive while we are there at the KBC. We checked in around 9 pm on Friday. The front desk told me that they only had a room with two double beds. I asked when a king size bed would be available it wouldn't be till Sunday (which was 2 days away) The policy for the room change would be my husband and I would have to pack all of our stuff by 10 am on Sunday and then be out of the room by then and wait till 4pm. They suggested we do some activities while we waited. My husband and I decide it was too much of a hassle so we stayed in the double beds. We rent scuba tanks while we are there and we asked the front desk if they had a cart of some type to take the tanks upstairs to our room. They did not have anything to accommodate us. Also when we stayed in 9/14 they cleaned our room daily and gave us more towels etc.... This stay they only came once in a 7 night stay and I had to call on the second day for more towels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
Nice hotel but would of been nice to have a kettle & stove or hot plate. Didn't quite get the full sea view we paid for as there was a large crane outside - didn't complain however as we were out most of the time & did have family next door- room was very nice & cleaners did a good job tidying up every couple of days- it was unbelievably windy but kids still managed to enjoy pool
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Maui 2015 Trip

Posted Apr 20, 2015
Pros: Friendly staff
Cons: Restaurant
It was lovely and our 5th year at the resort although we are not owners. Why we come back is the courtesy and friendliness of the staff. Theresa, Reye, Lady Ann, Tony, Freddy, Wayne the pool slide guy, Rickee, etc. all are familiar faces every year and we love that. They remember us and make us feel like family/so welcomed!! We definitely do not come for the luxury though. Despite being in a renovated room on the 12th floor this year, the kitchen is disgusting. No renos there. New refrigerators or at least cleaned better around... the sink etc. The food at the restaurant is the same every year so a menu change and better quality would be so wonderful! Oh and get rid of corporate Starbucks coffee, especially at $4/cup of black coffee. When in Maui, Hawaiian coffee would be appreciated. We headed across the street.
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice hotel and facilities

Posted Apr 10, 2015
Great pool area and our kids enjoyed the kids club. The timeshare aspect was a negative and no mini golf due to renos.
4 out of 5
Recommended
for Everyone
by A verified traveler from j

Posted Apr 5, 2015
Good experience with hotel. Great service, clean and nice facilities
3 out of 5
by A verified traveler from State of Washington

"Adequate" worn in need of updating and repair...

Posted Mar 10, 2015
Pros: Location to Ka'anapali area
Cons: Update everything; including restaurants
Poor weather, sick family and "mediocre" property made for "less than enjoyable" stay...
4 out of 5
Recommended
for Families
by Jatin from San Jose, CA

Excellent hotel w/ great staff/service/value

Posted Feb 25, 2015 on Hotels
excellent hotel with very friendly and responsive staff. V. good location