Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle

Cute boutique hotel close to Grand Plaza.

Posted Oct 21, 2014
Pros: Cute courtyard, pool and restaurant and great, central location. 3 blocks to the main square and about 6 blocks to the giant City Market.
Cons: Room had AC and was comfortable, but AC was very noisy and switched on with a loud click (all night). No ceiling fan. Mattress was on the hard side.
Location: Fantastic location. All the fun is to the south---main square and market---within 6 blocks. Great food everywhere, from economical to almost free.
Two of us stayed 8 nights and so got to know the hotel and the area. The desk and restaurant staff were excellent. They provided first rate service and knew most of the answers when it came to regional tours, although they didn't know details and only had access to the standard tours. This was fine with us, as it was our first trip. Next time we will stay in a smaller town, closer to ruins and cenotes, and cut down the trip time for day trips (about 3-4 hours per day in transit). Staff spoke good English and were responsive to our needs, although our needs were few. We walked to the north several times and the sidewalks were too narrow and the traffic was miserable--noisy and smelly. After a few days we only went south where there were pedestrian walks only and less bus traffic, to the square and the market.
3 out of 5
Recommended
for Everyone
by A verified traveler

Exelent location

Posted Sep 29, 2014
Located in the heart of Merida, but they need new linens and towels, pillows and beds
5 out of 5
Recommended
for Families
by geofffrom uk

nice hotel in great location

Posted Aug 1, 2014 on Hotels.com
nice hotel just around the corner from the main square, quiet rooms and nice pool. not far from bus station
5 out of 5
Recommended
for Families
by Chris Brossifrom San Francisco, CA

Excellent Hotel

Posted Jul 15, 2014 on Hotels.com
The hotel was very clean, service was excellent, and the room was beautiful and comfortable. The only drawback was the noisy air conditioner, but it worked well. The location is excellent, just one block away from the main zocalo in the historic downtown area. We could not have found a better place.
5 out of 5
Recommended
for Families
by A verified traveler

Nice location

Posted Jul 8, 2014 on Hotels.com
Even though this is an old property, it is a good value for the money. It is very conveniently located just a few blocks from the main square in town.
5 out of 5
Recommended
for Families
by Kari & Elenitafrom Toronto, Canada

Great ambience with 5 star service!

Posted May 17, 2014 on Hotels.com
We had a very a very comfortable and memorable 3-day stay at La Mission Fray Diego. Loved the charming layout with courtyards , fountain and antique statues. Even the room keys were unique. The staff were so friendly, helpful and accommodating, especially the concierge. The hotel also had a restaurant which is great for breakfast as well as dinner. Close to all the sights in the historic town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Sanctuary

Posted Apr 26, 2014
Pros: Position, peace and quiet
Cons: Nothing
Location: Central to main plaza and Cathedral. Host of museums/galleries/parks all within easy walking distance
Two minutes from the hustle and bustle of the main plaza in Merida is this quiet sanctuary Excellent hotel and wonderful, helpful staff Highly recommended
4 out of 5
Recommended
for Everyone
by Romisfrom Toronto, Canada

Nice hotel downtown Merida.

Posted Apr 2, 2014
Pros: The staff was well informed and recommended us many interesting sites and restaurants. They reallly tried to make our stay enjoyable.
Cons: Rooms in the back building are more quiet than in the main building.
The hotel is located just 2 blocks away from the main plaza downtown. Most main attractions were located at a walking distance.
5 out of 5
Recommended
by TGfrom PA

Very nice

Posted Mar 12, 2014 on Hotels.com
Charming, clean, friendly staff, just a block and a half from the main square - we had planned to stay one night, but decided to stay two because the hotel was so nice!
4 out of 5
Recommended
by A verified traveler

Posted Mar 4, 2014 on Hotels.com
charming and well located hotel; problems with safety deposit box in room