Ratings based on 2,606 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Students
by A verified traveler

KING SIZED ISSUES

Posted May 31, 2015
Pros: The atmosphere was energized...bussing with activity. Beautifully decorated.
Cons: Service and accountability.
We chose the Catalina because we thought it was reasonably priced. We booked a king sized bedroom only to discover it was a queen. After inquiring we where told that the bed was infact a king.Excuse me you think should know what king sized means, my bed room set is king sized! We eat at one of the hotels restaurant called Maxines the food was good even though orders where confused at times. Staff for the most part was friendly but the hall way and room smelled of vomit. Overall an OK experience.
2 out of 5
by A verified travelerfrom Vancouver, BC

Pillow has HAIR.... super dirty.

Posted May 29, 2015
Pros: nothing, location probably
Cons: check in wait time and cleaniness of the room
Location: beach
We got there at 10am. Wasn't even offered a room till AFTER 3:00PM. Overall room is dirty - esp. the towels. For the price per night for this hotel , this is unacceptable. Staff were unfriendly and unhelpful, i would NOT recommend this hotel to my friends.
2 out of 5
by A verified travelerfrom philadelphia

very disapointing

Posted May 27, 2015
Pros: Nothing
Cons: Service,service,and more service
Location: Only the beach
I booked a suite out of phila.at extra cost.what i got was a room with a fold up desk and chair. Many times we had to call for towels and wash cloths,to our surprise we got towels and no wash cloths. Upon arrival at the hotel,around 1300 hours,we had to wait almost three hours before we got to our room. Once we got to our rooms,we called to have our bags sent to our rooms.Believe this,it took so long,i had to go to the front desk for our bags.Last but not lease,many times in conversations with the front desk they didn't seem to understand or care what kind of experience we were having.
5 out of 5
Recommended
for Couples
by A verified traveler

Friendly staff convertible bed and close to beach.

Posted May 26, 2015
Pros: Cleanliness, comfortable bed, the atmosphere, the friendly and helpful staff. The roof top pool and lounging beds were awesome.
Enjoyed all the friendly and helpful people while in south beach. Hotel staff went over und above to make our stay as nice as possible. Close walking distance to beach, entertainment, shopping and excellent restaurants. The Havanna 1957 restaurant on Espanola Way was soooooooo good! The restaurants at the hotel also had excellent food!
Comment from Hotel Management
May 28, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern

Zentrales Hotel in Strand naehe

Posted May 25, 2015
Mann sollte etwas mehr investieren und ein kleine Suite buchen. Sind viel schöner wie Standard. Kostet etwa 18,00 € mehr am Tag die sich lohnen
Comment from Hotel Management
May 28, 2015 by Katrine, Hotel Management
Good Afternoon and thank you for sharing your feedback with us! We are delighted to read that you enjoyed your stay, and the lovely location of our property! We hope to have you stay with us again in the future!
1 out of 5
by A verified traveler

Awful

Posted May 25, 2015
The room was small and if was not expected a hot mess
Comment from Hotel Management
May 28, 2015 by Katrine, Hotel Management
Hello there and thank you for sharing your honest feedback! Our rooms are typically smaller then your average rooms. We have rooms that are larger for those guests who need more space. Our Living Large room is 245 sq ft, and our El Grande room is 280 sq ft. Perhaps one of those rooms would have been better suited for you.
1 out of 5
by A verified travelerfrom Miami

Dingy

Posted May 23, 2015
Very dingy, dirty looking, not a hotel more like a cheap motel people paying "by the hour." Dirty carpet, broken windows.
Comment from Hotel Management
May 26, 2015 by Katrine, Hotel Management
Good Day and thank you for sharing your honest feedback with us! We are terribly sorry that your stay with us was less then enjoyable!! We work hard to provide an outstanding time to all of our guests, so it truly pains us to read that is not what you were given! We wish that you would give us another chance here at The Catalina Hotel! We would love to make amends with you!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom woodside ny

Posted May 21, 2015
IT WAS NICE CLEAN HOTEL WITH A VERY HELPFUL STAFF... THE BEACH ACCESS WAS BEAUTIFUL THE FOOD WAS DELICIOUS ... OVERALL A VERY GOOD STAY.. I DEFINITELY RECOMMEND THIS HOTEL TO ANYONE THAT WANTS A NICE PLACE TO STAY AT WITH AFFORDABLE PRICING... BY THE WAY ITS A PRETTY DECENT WALK FROM OCEAN DRIVE JUST INCASE YOU WANT TO EXPERINCE LITTLE BIT OF THEIR NIGHT LIFE OUT IN SOUTH BEACH............ 👏👏👏👏
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, 3 stars

Posted May 21, 2015
Shower handle was broken and mold in the room. Location was excellent
Comment from Hotel Management
May 26, 2015 by Katrine, Hotel Management
Good Day and thank you for sharing your honest feedback! We strive to provide a clean and fully functional room. I am sorry to read that is not what you were given! I wish that you would give us a second chance!
1 out of 5
by A verified travelerfrom New York City

Don't waste your money on this hotel

Posted May 20, 2015
The room was extremely small and dirty. The hotel seems more like a motel. I wouldn't recommend this hotel to anyone.
Comment from Hotel Management
May 26, 2015 by Katrine, Hotel Management
Good Afternoon and thank you for sharing your feedback with us! I am extremely sorry to read about the negative time you had with us! Our rooms are typically smaller then your average hotel rooms. We do offer rooms that are larger in size. Our Living Large room is 245 sq ft, and our El Grande room is 280 sq ft. I will make sure to share your comments about cleanliness with the Director of Housekeeping. Once again thank you for your honest feedback!