Ratings based on 236 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Tay from Miami, Fl
Very nice and cleanPosted Apr 7, 2014
Had a wonderful stay words cant explain the goodness and greatness AND neatness of my stay. They have a warm saline pool that closes at 11pm. The breakfast is everything its like your at grandma house. The staff is extra friendly and makes you laugh. I would live at that hotel if I could.
for Everyoneby ben
Good big roomsPosted Mar 18, 2014
Was good room with free net & breakfast friendly staff
for Business Travelersby Joe from new york, Ny
Great service Hotel that you will never forgetPosted Mar 8, 2014
Pros: Great service, great breakfast, and easy to commute
Location: Near to hotel and shops
I was staying this hotel for 3 nights, and we had a lot of fun at the hotel. Surprisingly, there was a bbq provided. We had a lot of fun and the customer service will make your stay happy.
by fetovot from Miami, FL
Overnight stayPosted Feb 15, 2014
Pros: The bed was comfortable.
I was actually quite disappointed with the hotel, considering the hefty $250 price for the night. When we arrived, there was a line of people waiting to check in and only one person manning the desk, who tried repeatedly and to no avail, to radio other employees to come and assist with check in. Consequently, we waited over 15 minutes just to check in. The room itself was comfortable and nice, except for the small nuances that make the stay actually pleasurable. There was no outlet to charge the cell phone in by the night stand, only halfway down the wall, were it had to be left out of reach and on the floor. The bathroom door, instead of being pocket, opened inwards, which stole space in the bathroom and made it awkward. Also, there was only one small bottle of body lotion and one soap bar. In the shower, they included dispensers prefilled with shampoo/conditioner and liquid soap. No separate conditioner was provided. My daughter went down in the morning and wanted to bring her breakfast up to the room and was told that she could bring the food but not the plate. Again, small details, but not quite what would be expected for such a pricey hotel. Have stayed in Hiltons for less and had excellent service. The location is also not ideal, in the middle of nowhere, far from any food venues.
for Everyoneby Doug from Tucson,AZ
Hotel by MIAPosted Jan 21, 2014
Pros: The room is very clean.
Cons: Check-in staff needs to be more proactive in giving information. Airport shuttle driver needs to slow down [most every hotel has white shuttle vans].
I had a 1 nite stay B4 a cruise;stay actually was better than the cruise. Shuttle from MIA took an hour as driver whizzs by very fast, the 2nd go around I have to flag him down, he was more interested in blond woman who happened to be going there as well. As I have a little known disability called Dsyphasia[difficulty speaking] I had been converse via EMail with Mike, the general manager who I saw on checkout. He will be given more detailed information. The next morning, I had a mango smoothie shot, spinach egg tortilla wrap for breakfast. The hotel also has a very high priced store where you can buy things to have in the room. I had a gourmet TV dinner the night B4, rooms have full kitchens. On checkout I also took shuttle to POM for a surcharge. The driver was very nice, let me sit upfront. He earned an additional tip which airport shuttle driver did not. This hotel was built in 2011 so is still perfect.
for Everyoneby Randy from Streator, IL
I could live there!Posted Jan 21, 2014
Pros: Very clean
Cons: Comfortable chair would have been nice, and as I was "just passing thru Miami", airport to cruise ship a lounge would have been terrific!
Location: Looked like a place to not wander, quite frankly.
Our suite had a full size frig, microwave, even a dishwasher!. Only complaint about the room was the fact that it had no comfortable chair to sit in, only a couch
for Everyoneby Tracy from Calgary, Alberta
Excellent hotel with amazing servicePosted Jan 12, 2014
Element Miami is an excellent hotel. We had a short stay, but right from check-in, the customer service we received was top notch. We had a one bedroom suite and were only sorry we couldn’t stay longer to enjoy it more. Super modern and clean and location was great for easy access to the airport.
for Everyoneby Jandieg
NicePosted Jan 11, 2014
for Everyoneby gary and chris from ft.worth, texas
a great hotelPosted Jan 8, 2014
Pros: everything, fabulous breakfast also.
Cons: all good
Location: near airport, industrial area.
a great hotel 5 minutes from airport. free shuttle, great room, fitness ctr., breakfast and staff.
Recommendedby A verified traveler
Posted Jan 8, 2014 on Hotels.com