Ratings based on 1,793 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anderson, SC

Great experience with kids.

Posted Jul 28, 2015
We stayed at the Chelsea House. Other than being confusing to find our room at first, it was a great experience. Ocean views from balcony on the front and wonderful amenities for the kids and adults. If you have kids this place is great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Great for families owing to the variety of pools and breach front. Rooms are tight but comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location at end Hotel row.

Posted Jul 20, 2015
Location was great. The Jamaican tower is very dated. Bathroom was very tight and had hole in ceiling. The other towers appear to have been updated, just wish there would've been some clarification in the listing. Surprisingly the room was clean and no bugs.
2 out of 5
by A verified traveler

Posted Jul 13, 2015
Card swiper battery died, got locked out of room for about 45 minutes! Apparently the cleaning ladies got locked out also because our room didn't get cleaned, no trash removal, vacuuming or fresh towels. Was told manager was in meeting and would call, but the call never happened! Won't stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

It was clean. The beach was super close.

Posted Jul 13, 2015
It waa clean and the beach was close. We walked to the board walk which did take a while but it was worth it. We only stayed 2 nights. Next time we are going to make it a week.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing ocean view...

Posted Jul 10, 2015
Cons: Our condo was not ready at regular check in time...a little disappointing
Location: Broadway at the Beach is just 4 minutes away...easy access to all attractions and shopping.
Our three bedroom ocean view condo was very comfortable and felt like a home away from home. Easy access to the beach, pools and water park...all around great resort!
4 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Staff very friendly and helpful..room decor datedd

Posted Jul 7, 2015
Service excellence! Manager Jordan went above and beyond to help me with my reservations a very professional and personable young man. He is an asset to your company and a very hard working individual. Facility layout very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the view from my room

Posted Jul 6, 2015
We had a great time the view was great. Loved how close we were to the beach. I would stay again
1 out of 5
by A verified traveler from Atlanta, GA

Hotel is in disrepair

Posted Jul 6, 2015
Pros: Well located on back and across street from Starbucks (who had decent wifi)
Cons: Any supervisor could have spent less than a minute checking this room to establish this room was not in a fit state to be home for guests paying $250.
I have stayed at several other hotels in Myrtle Beach but they were not available so we decided to try this one. Boy was that a mistake.... We arrived in our room to find a large area of carpet around the air-conditioner was soaking wet. The room smelt bad, probably because of the wet carpet. Many of the doors and cupboards didn't close properly, didn't close at all, or would jam easily. Wifi connection was very slow and dropped out often. Not even the TV remote was in working order. Clearly the hotel is trying to cut costs starting with room maintenance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stillwater, OK

Jamacian - quiet and close to beach.

Posted Jun 28, 2015
Older hotel with recent renovations. Some renovations still needed but quiet, clean and close to beach. Jamaican just a short walk to main hotel with workout room, game room and terrific water park for toddlers.