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关于纳什维尔 - 范德比尔特市中心假日酒店 - IHG 旗下酒店的点评

3 out of 5
纳什维尔 - 范德比尔特市中心假日酒店 - IHG 旗下酒店
2613 W End Ave, Nashville, TN

点评

8.8

超赞

10 分 - 超赞。572 条好评，共有 1003 条点评" "
8 分 - 还可以。266 条好评，共有 1003 条点评" "
6 分 - 一般。98 条好评，共有 1003 条点评" "
4 分 - 很差。41 条好评，共有 1003 条点评" "
2 分 - 糟糕。26 条好评，共有 1003 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

wwding

满意：员工和服务
Great front desk staff
2022 年 8 月入住 1 晚
Cain 于 2022 年 8 月 23 日 的回复
Thank you for your feedback, wwding! We will certainly let the front desk know of your praise! We hope to have the chance to serve you when you next visit Nashville!

8/10 还可以

Bart

满意：清洁度、员工和服务、服务设施、住宿条件和设施
liked the quick shuttle to downtown strip
2024 年 4 月入住 3 晚

6/10 一般

Daniel

Bar and dinning closed too early
2024 年 5 月入住 2 晚

10/10 超赞

Dane

满意：清洁度
2024 年 5 月入住 3 晚

4/10 很差

Karla

My friend and I were there for medical appointment nearby. There was no hot water which I need to help my back be less painful in the morning.
2024 年 5 月入住 1 晚

6/10 一般

Ashton，Kansas city

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施
The hotel was clean and the staff was extremely friendly! Easy to get in and out, near the wonderful centennial park. I was a little bummed the rooms were carpet but that’s fine. The only thing that was a big issue was that our shower did not have hot water. It’s got “swimming pool” temperature at best, and we didn’t know until after 11pm when it was time to shower
2024 年 5 月入住 1 晚

10/10 超赞

Alexa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
outdoor pool which will be good in warm weather. across the street from the acropolis/ centennial park. very close to Vanderbilt university. nice breakfast service. probably nice for dinner and music clean room. small balcony, could get some fresh air. nice little convenience shop downstairs.
2024 年 5 月入住 1 晚

10/10 超赞

Bob

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They had it all food drink entertainment and great rooms
2024 年 5 月入住 3 晚

10/10 超赞

Matt

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We always love stay here. Great location, great prices, and the staff is always amazing. Keeps us coming back.
2024 年 5 月入住 1 晚

8/10 还可以

Carmen，Bristow

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
they have a shuttle service to downtown that runs every 20 minutes or so. The place is clean, quiet and convenient.
2024 年 4 月入住 3 晚

8/10 还可以

Jeff Carlton

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Property has been around a long time but is good and in a good location. I would stay there again.
2024 年 4 月入住 3 晚

10/10 超赞

William

满意：住宿条件和设施
Parking lot
2024 年 4 月入住 1 晚

10/10 超赞

Gloria

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Vanderbilt visit
2024 年 4 月入住 2 晚

10/10 超赞

Robyn

团体旅客
满意：住宿条件和设施，清洁度
Staff were friendly and so helpful. Loved having the shuttle to downtown!
2024 年 4 月入住 6 晚

10/10 超赞

Dana

满意：住宿条件和设施，员工和服务
Staff was super kind and helpful!
2024 年 4 月入住 2 晚

8/10 还可以

YOHEI

满意：清洁度
It’s easy to access Vanderbilt University and hotel staff are kind.
2024 年 4 月入住 4 晚

10/10 超赞

Christina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This place was great for our trip. They offered a free shuttle to and from Broadway and the surrounding area. The drivers Rusty, Bobby, Mike and Josh were so friendly and made sure we were always safe coming home. The coffee barista was the sweetest lady and made a great latte! There’s also a convenient restaurant and bar inside the hotel with live music. I’d definitely recommend this place to anyone visiting Nashville.
2024 年 3 月入住 4 晚

10/10 超赞

Edwina

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
This hotel is very convenient to Vanderbilt, Parthenon and other sites. Lots of restaurants close by and very good restaurant in the hotel. Zamara Angeles that checked me in was very helpful and informative - so polite!
2024 年 4 月入住 1 晚

6/10 一般

Dolores

2024 年 4 月入住 3 晚

10/10 超赞

James

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s ten minutes from downtown. They offer a shuttle and continue to have reasonable pricing. We stay here every time we visit Nashville . It never disappoints.
2024 年 4 月入住 1 晚

10/10 超赞

Pamela Kay

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved having free shuttle services.
2024 年 4 月入住 4 晚

10/10 超赞

Delmarie

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The restaurant had good food.
2024 年 4 月入住 2 晚

10/10 超赞

lashonda

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 3 月入住 3 晚

8/10 还可以

Jenny

2024 年 4 月入住 1 晚

8/10 还可以

Lisa，cape coral

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
So this property needs to have a little bit more convenient for as far as food choices. The snack center is awful I thought and the coffee shop was cute but they need to have more enticing, muffins and cookies and stuff that people actually want to buy some people. They were very very friendly and the restaurant needs to have better tasting food.
2024 年 4 月入住 3 晚

8/10 还可以

Jana，Caledonia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great option in downtown Nashville/Vanderbilt area, the easy and reasonably priced open air parking was a huge plus. Hotel itself met all expectations. We prepaid for the breakfast and that was definitely above average. Only suggestion would be to make sure bedding is available for rooms with pullout couches w/o having to call for it - that did take a while to arrive, and to make sure pullouts are completely free of any stains/spots on the underside cushions...
2024 年 4 月入住 1 晚

10/10 超赞

Haley

满意：清洁度、员工和服务、住宿条件和设施
Great location to the VUMC. Clean, comfy.
2024 年 3 月入住 1 晚

10/10 超赞

Meagan

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and the staff were polite and friendly. I felt safe there and will most certainly use them again when I return.
2024 年 3 月入住 1 晚

10/10 超赞

roy

与家人出行
满意：住宿条件和设施，服务设施
Nice people. Professional.
2024 年 3 月入住 3 晚

10/10 超赞

Steven

与家人出行
满意：员工和服务
不满意：清洁度
I booked this hotel thinking there was a pool, the pool was filthy and closed. Also we had a room with bunch of kids next to us that were up till 2am every night. The carpets in are room were stained and filthy. Definitely need to be cleaned and refreshed for your guests. I always stay at IHG hotels as I’m a member. Just usually have alot cleaner hotel.
2024 年 3 月入住 3 晚

10/10 超赞

Cordney

满意：清洁度、员工和服务、住宿条件和设施
Nice
2024 年 3 月入住 2 晚

10/10 超赞

Kellie

2024 年 3 月入住 1 晚

6/10 一般

Audra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Got stuck with a handicap room and had a really cold shower
2024 年 3 月入住 1 晚

10/10 超赞

Weizhe

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Alfred

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Sherika

满意：清洁度、员工和服务、住宿条件和设施
loved it! nice clean rooms and a beautiful bathroom really does it for me. parking is worth it and the balcony is a plus. hotels don’t have balconies anymore
2024 年 1 月入住 1 晚

6/10 一般

Melanie

2024 年 3 月入住 2 晚

8/10 还可以

Venudhar

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Phonecia

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Birthday trip was ruined
2024 年 2 月入住 2 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Phonecia, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was disappointed to hear about your birthday trip being ruined. This is atypical of the Holiday Inn experience we strive to provide to all of our guests. Please do not hesitate to reach out to the hotel to make this right for you. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

8/10 还可以

Sunghee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Free shuttle service around the area was excellent, drivers were very friendly and courteous! Just be aware to ask for quieter side of room if you need a good night of sleep...heard people coming in after MN being so loud from outside activities, banging on each other's doors, going in and out, yelling for at least an hour... heard dogs barking around 1am, come to find out this facility is pet friendly, nothing against pets, love animals myself, i just needed to get a good night sleep for next day's schedule...
2024 年 2 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Sunghee, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was pleased to see you enjoy your stay with us for the most part. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Thank you again. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Beth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were all very helpfull and pleasant rooms were nice
2024 年 2 月入住 2 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Beth, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was pleased to see you enjoy your stay with us, especially the staff and the rooms. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Leah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff and comfortable beds
2024 年 2 月入住 2 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Leah, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was pleased to see you enjoy your stay with us, especially the staff and beds. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施
This was a very nice hotel with a great restaurant.
2024 年 2 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Sandra, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was pleased to see you enjoy your stay with us, especially our dining experience in the restaurant. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

4/10 很差

Robin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Robin, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was disappointed to see that we could not meet nor exceed your expectations for your stay with us. On behalf of the entire hotel, I want to ensure this is atypical of the experience our guests usually receive from us. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Gregory

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 24 日 的回复
Hi Gregory, Thank you for your review of the Holiday Inn Nashville-Vanderbilt. I was pleased to see you enjoy your stay with us. When you're in Nashville again, please don't hesitate to choose us again for your accommodation needs. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Allen

2024 年 1 月入住 3 晚

10/10 超赞

Robin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to Vandy and friendly staff!
2024 年 2 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 14 日 的回复
Hi Robin, Thank you for your review of our hotel. I was pleased to see that we met and/or exceeded your expectations of your stay. It was nice to read your positive feedback about the location and staff of the hotel. It is our hope you will stay with us again the next time you're in Nashville. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

8/10 还可以

larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 14 日 的回复
Hi Larry, Thank you for your review of our hotel. I was pleased to see that we met most of your expectations of your stay. It is our hope you will stay with us again the next time you're in Nashville. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff!
2024 年 1 月入住 4 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 14 日 的回复
Hi Christine, Thank you for your review of our hotel. I was pleased to see that we met and/or exceeded your expectations of your stay. It was nice to read your positive feedback about the staff of the hotel. It is our hope you will stay with us again the next time you're in Nashville. Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt

4/10 很差

DENNIS

不满意：客房舒适度，住宿条件和设施
Poor maintenance
Staying in a handicapped room as I was in a wheelchair at the time. The shower faucet would run, but the sprayer would not work, therefore I was unable to take a shower. And the refrigerator did not work either. Very disappointed.
2024 年 1 月入住 1 晚
Hervie Clemons, Guest Relations Manager 于 2024 年 2 月 15 日 的回复
Hi Dennis,Thank you for your review on the Holiday Inn Nashville-Vanderbilt. I was disappointed to read your negative feedback on all the issues you experienced. This is atypical of the service and amenities we provide here at our hotel. Please think of us and give us another chance the next time you're in Nashville!Sincerely,Hervie ClemonsGuest Relations ManagerHoliday Inn Nashville-Vanderbilt