Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Coast

Great Hotel and Very Convenient

Posted Mar 20, 2015
Pros: The rooms, the staff and how wonderful and welcoming they were to my dog.
Cons: I think the $12 in and out fee is grossly unfair to your customers. I really was very unhappy about this fee.
Location: Wellesley center right on Route 9, Legacy Place right off 128, Chestnut Hill Mall right off Route 9, close to Mass Pike.
I was pleasantly surprised by the hotel and the staff. The hotel has been newly updated and it looks great and the rooms are very pretty. I brought my labrador with me and the hotel staff was so wonderful to her and they have a small grassy area for her to walk. I highly recommend this hotel to business travelers and to those visiting the city. It is central to get into Boston, Brookline or to go to the South Shore and out to Wellesley and Framingham. The only down side is the $12 a night parking fee which felt was unfair to the customer especially because you are not in the city and they could easily give free parking. But besides the parking fee this is a great hotel with a very nice and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, nice inside

Posted Mar 17, 2015
Nice lobby, updated professional enviornment. Bar and food area were nice. Rooms met expectation. Good value for the money.
3 out of 5
by A verified travelerfrom NH

We were there for a wake & funeral

Posted Jan 22, 2015
Pros: the free breakfast on the 5th floor however, the other room that I paid for was on the third floor and they had to dine downstairs & pay
Cons: you should offer bereavement rates as I had to book two rooms which became extremely expensive ....
Location: only there for a wake & funeral
Very expensive, would have been nice to have had a bereavement rate especially since I had to reserve two rooms...as a guest, paid $12 for parking yet everyone who came for the "mercy meal" did not have to pay....the room was comfy & clean but the bathroom was very small...when entering the room the only light was at the entry which made it difficult to maneuver to turn on a light to see the rest of the room ... we were lucky enough to be on the 5th floor and got a free breakfast that had multiple choices ... the night we arrived and after the wake we dined in the café and the staff was very slow & not very friendly, the food was good but very expensive
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Nice hotel, good location for Needham, Wellesley and Dedham.
4 out of 5
Recommended
for Families
by A verified traveler

Spacious!

Posted Dec 25, 2014 on Hotels.com
The room is very clean and very spacious. Convenient location.
3 out of 5
Recommended
for Business Travelers
by JanMariefrom NJ

two night stay

Posted Dec 20, 2014 on Hotels.com
Interior was new. Parking lot in an awkward location and inconvenient if mobility issues.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good for short stay

Posted Dec 8, 2014 on Hotels.com
Convenient to highway, have to pay for parking. Restaurant has limited menu. Bed was comfortable but had a piece sticking out which was dangerous.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport, RI

Pricey but Comfortable

Posted Dec 5, 2014
Pros: The room was clean and very comfortable.
Cons: Better attention to detail. Check appliances and room amenities (coke machines, toasters, bathrobes) on a daily basis.
Location: Visit Boston.
We stayed on Thanksgiving Night in a junior suite on the fourth floor. We thought the price of $315.00 for the night was very expensive for a hotel that overlooks Route 95 and that is 20 miles from downtown Boston. The suite was supposed to have 2 bathrobes and only had 1 and the soda machine was not working on that floor. The "buffet breakfast" for $18.00 plus tax was very unremarkable: scrambled eggs, bacon, sausage and home fries. Make your own toast and the usual fruit and cereal choices on the buffet. It was crowd cooking and either greasy or cold. Not impressed at all. One of the two toasters available was totally broken and the other provided only minimal heat for toast. Don't usually sound this negative and are easygoing travelers but for that nightly price things should be near perfect.
4 out of 5
Recommended
for Couples
by A verified traveler

Another Hotel

Posted Dec 4, 2014 on Hotels.com
It was just fine. But as the hotel is out in an industrial park, it was surprising that they charge for parking (garage is practically empty).
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, odd location

Posted Dec 3, 2014
Pros: Particularly liked that we could control our own temperature, and it was made sense. Many hotels have thermostats but they are difficult. This worked.
Cons: Signage letting you know that the sloping driveway is the actual entrance and not the service access road.
Overall the hotel was nice. I liked how the main desk was kind of small while the dining area/lounge was the main focus of the entry space. The room was a good size, the bed was great. We liked the facility just fine.