Sheraton Needham Hotel Reviews

We only spent one night at this hotel but it was a charming place. The hotel staff was very nice. We needed handicap parking and that was right out front, so it was very convenient.The breakfast food was very expensive. We thought at the price we paid, there should have been a complimentary breakfast included. The room was nice enough, but again for the price, it was only average. This hotel is right off the highway, but finding it could be a challenge. When we were there, there was construction going on all around and it does not look like you are going into an area where you would find a hotel.

This is a modern looking hotel that has (probably) been recently remodeled. The interior and exterior look nice and new and modern, but the rooms have too much furniture in them (who decided to cram that loveseat into each room?), and our first room had an ancient AC unit that made so much noise we couldn't hear each other talk. The street is all torn up as of this writing (07/14), and the parking garage is vertical due to it's location just down the hill from the hotel. Most rooms have a view of the courtyard or the building with a slice of the surrounding town, and the staff was struggling to keep up with the guests checking in the weekend we were there.

I chose this hotel based on the proximity to Boston, the affordability and the fact that it had a pool. The pool was not nearly as nice as the pictures made it seem, but it served its purpose in entertaining the family. The hotel was very clean and the majority of the staff was very accommodating. My hotel "package" included medium pizza and a pitcher of soda. The size of the pizza was maybe a small the sodas were in cans and this "free meal" cost me almost $12. There was a delivery fee of $7 and change. Apparently it costs a lot to ride the elevator up one floor and walk down the hall. Also, upon delivery, the employee stated that her tip was not included in the price. I work in the service industry and found her comment rude. While the rooms were very quiet, clean and comfortable the beds were rather small. My room stated double beds, but our beds were more like a large twin. My boyfriend is over 6' tall and I am 5'8", we really had no room. If we were heavier people it would have never worked. I definitely enjoyed my stay. I would recommend this hotel to friends and family and if I travel that way again I would absolutely stay again.

The waitress was awesome, Accomadations were awesome

Nice place to stay. Staffs are nice. facility are new. nice open lobby with pc's to browes and print. TVs for ppl awaiting.

I paid $10 extra for a king bed and I did not recieve it. When I spoke to the desk explaining this the front desk person said nothing so I thought he took care of it. When I walked in to my room I had 2 double beds. It was handled very poorly at the desk not telling me there that I was not recieving the room I paid for. Not what is expexted for service at a Sheraton. Then I complained about it and was told it is not guarenteed. That is absurd. It is not on the web site as not guarenteeed. I PAIDED for it. Why would I do that if it was not guarenteed. That should be changed and no one should be charged if that is the case.

Was staying after a concert at gillette then heading to Fenway next day. Location was great rooms were nice, but man checking us in was not very friendly and key did not swipe for parking garsge. Other than that plsve worked well for us!

The hotel has a nice location. Rooms are a good size. Carpeting needs to be changed. The bathroom is large but the placement seems to suggest that the hotel was previously used for some other purpose (retirement community?).

Larger room, quite and peaceful environment, cheaper price than expensive Boston Hotels, can commute to Boston Downtown in less than half hour.

I received a room with two double beds instead of king size and by the time I checked in there were no more rooms available.