Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newton, NJ

Ease to where we had to be!

Posted Apr 16, 2015
Pros: clean clean clean!!!!!
Cons: Nothing!
Location: Had to do a wake and funeral so those are the only places we were aware of!
Booked this "sight un seen" and was not disappointing! Stayed in a Hilton Garden Inn in Edison, NJ, so we expected nothing less!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

The hotel is pleasant, clean.

Posted Mar 20, 2015
Pros: Overall the place is very good.
Cons: I believe having a contract with the restaurant is making the hotel lower the reputation of the very nice hotel.
The bathroom says hang the towel and let it dry. So it can be reuse? That is not sanitary. When it used by someone, wash again. The entry door is bumping to the closet door and bathroom door. Besides that it is alright. The restaurant was not good I ordered the linguini with shrimp it was alright but there was no sauce just boiled noodle with dry tomato, shrimp, no sauce the same as my husband food a waste of money, we should have eaten in a regular pizza place. Over all the restaurant was lousy. Also I took the freight elevator by mistake to go down, it did not move so I keep on pressing the button until someone came in and punch the code and went down, he was looking at me and he said where I am going, I told him down the lobby out, the guy said come to me going inside the storage, I said I am going there with you. So I told him bring me back to the fourth floor, so I ask him where is the other elevator, he said doe not know and he does not work there, why he knows the code to run the elevator. I was almost assaulted that elevator was not safe. I was smart enough to tell him I am not going there with him and he just looked at me up and down because I was all dress up for special church service and that was around 4:30 AM and my husband was looking for me. God saved me from that man. Young man around late twenties small and a little bit skinny build with a hat. I believed he works there. What an experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
i enjoyed my stay at the hilton garden inn in staten island ny me and my family where very greatful o have stayed here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and Comfortable

Posted Feb 24, 2015
Exemplary customer service! Staff member Nancy went above and beyond to arrange transportation during very inclement weather! Room was comfortable and hotel location is very convenient. The restaurant food was delicious and again, very approachable and helpful staff.
5 out of 5
Recommended
for Families
by Ghanafrom Staten Island

tranquil

Posted Jan 15, 2015 on Hotels.com
Restful
5 out of 5
Recommended
for Business Travelers
by LESLIEfrom Dallas, TX

A true resting place after a busy day.

Posted Jan 12, 2015 on Hotels.com
This hotel is always a welcome end to a busy day. Front desk staff exceptional. Taxi always on time. The lobby fireplace a treat on a cold day. Lorenzo's Restaurant serves a quality meal - there is even a Keurig in your room with real cream. A home away from home.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

Nice hotel outside the city

Posted Jan 7, 2015
A friend and I came up for New Years. We didn't wanna break the bank staying in the city so we booked our nights here. Price was excellent for the time of year. The little time we were there our stay was welcomed nd the staff was very friendly. The only down fall was the distance to the ferry. But other than that I will be booking here again in the future.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel

Posted Jan 6, 2015 on Hotels.com
Needs WiFi in rooms!
5 out of 5
Recommended
for Couples
by Elmer

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2014 on Hotels.com