Ratings based on 1,220 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom s

Excellent experience

Posted Dec 18, 2014
Very dog friendly excellent amenities Really enjoyed our stay
5 out of 5
for Business Travelers
by A verified travelerfrom Harrisonburg, VA

Great Midtown Option

Posted Dec 16, 2014
Pros: view, room amenities
Location: buy a car, access Hells Kitchen dining spots...
Kimpton always does a great job and has top-notch facilities. I would recommend this as an awesome Midtown option with a great view of the NYC skyline.
5 out of 5
for Everyone
by A verified traveler

Posted Dec 15, 2014
It was a great stay, we come bsck for a longer time
5 out of 5
for Everyone
by A verified travelerfrom northern irelanf

Great hotel for exploring the city

Posted Dec 15, 2014
Pros: Rooms, views and staff were great.
This hotel is fantastic. Within walking distance of Times Square, Rockefeller, grand central station and central park but set in the Hells Kitchen neighbourhood which boasts plenty of bars snd restaurants. The PRINT restaurant in the hotel was amazing and the Press Lounge bar certainly gives you a jaw dropping view of the city at night. Only slight drawback is the location on the west side of Manhattan which makes it a longer than desireable commute from JFK but certainly worth the wait. Front desk and door staff were helpful and courteous - we would definitely recommend!
5 out of 5
for Everyone
by A verified travelerfrom pa

excellent room

Posted Dec 9, 2014
Pros: everything
Location: everything was in a comfortable walking distance
The front desk fellows were so kind, nice and helpful. we will definitely return
5 out of 5
for Couples
by A verified travelerfrom München

Perfect Stay

Posted Dec 8, 2014
Pros: Design - Bar & insbesondere BArkeeper - Frühstück - Ausstattung der Zimmer - eigentlich alles
Cons: Ich war rundum zufrieden
Location: Laufentfernung zum Time Square und Rockefeller Center bzw. den Piers für Ship Cruises
4 Tages Business Trip - in sehr entspannter und inspirierender Atmosphäre
3 out of 5
by A verified travelerfrom New Orleans

The beds are not comfy, the smellofthebedwas awful

Posted Dec 1, 2014
Pros: The personnel was very helpful.
Cons: The beds needs to be change to most constable beds, at least for the more expensive rooms.
The view was not what appear on the photo while you are booking your room, they do not have a price list of the drinks and the snacks they have in the room mini bar, the bed was smelling bad like they did not change the bedding for a long period of time and to finalize the bed was constable at all.
5 out of 5
for Everyone
by A verified travelerfrom CA

Great view, Great staff

Posted Nov 27, 2014
I stayed in a city view suite. Very comfortable the view was unbeatable. The whole staff here was so great, which is VERY uncommon in NYC. Will definitely be coming back.
3 out of 5
by A verified traveler

Posted Nov 22, 2014
Nice hotel facilities with a wonderful staff, but not wonderful area and unbearably loud at night. Could hear all the street traffic all night long and heat system kept waking me up as well.
2 out of 5
by A verified travelerfrom New Jersey

Mixed Bag

Posted Nov 21, 2014
Pros: The hotel restaurant, Print, was excellent, we had dinner and breakfast there.
Location: Walking distance to the Intrepid aircraft carrier museum.
Valet parking and registration were both delayed since their computers were down. Took about 30-minutes to get a room and the staff did an excellent job at dealing with cranky customers. We had paid extra for the best room Expedia had for this hotel, about 480 square feet with a city view. The room was long and thin, about 12ft x 40ft, with a huge centrally located bathtub sitting there right out in the open. No privacy screen around the tub, just looked strange. It turned out that their TV system was also down and did not return while we were there. Also our room was on the 6th floor and did not have much of a city view but did have a lot of city traffic noise.