Ratings based on 3,046 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location

Posted Aug 18, 2014
Pros: Great "to go" breakfast area. Newspapers provided Concierge staff very helpful
Cons: Cost of wi-fi for guests was high.
Location: Good restaurants Central Park Bloomingdales and most other stores.
Good location on Central Park and close to many reasonably priced restaurants.
3 out of 5
by A verified traveler

Park lane hotel

Posted Aug 16, 2014
The room was run down. Bed was not very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
Pros: The beautiful view of Central Park
The staff was very friendly and helpful. I was offered a free upgrade to a room with a view of Central Park from the 32nd floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Aug 15, 2014
Excellent location on Central Park! Best part of our stay was renting bikes, riding around Central Park and having lunch at The Boathouse. Would definitely stay here again!
2 out of 5
by A verified traveler

Amentities were lacking; the rooms need a facelift

Posted Aug 14, 2014
Pros: Good location.
Cons: Update everything. The furniture is old and beat up.
Overall I was disappointed and even moreso once I realized there is an additional fee to use WIFI.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Room was available when we arrived at 1:00 pm. I don't care to add more.
4 out of 5
Recommended
for Everyone
by A verified traveler from greenville SC

Great location across the street from Central Park

Posted Aug 13, 2014
Had a great trip with my grandson. Just a short walk to FAO, subway and tour busses are just across the street. There's always a cabs out front.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

The personal is no too nice

Posted Aug 13, 2014
Good place to stay, nice view, clean. I will come back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just OK...

Posted Aug 13, 2014
It was difficult to reach a concierge and a laundory service person by phone. And, wifi internet access was not stable.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, ny

Nice hotel close to central park

Posted Aug 12, 2014
The only negative thing was I was guaranteed a city view but was disappointed when my view was the back of another hotel other than that, hotel was overall lovely.